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McGrath City Honda - Service Center

Chicago, IL

4.2
338 Reviews

338 Reviews of McGrath City Honda - Service Center

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August 23, 2018

Air Bag recall Great Service. See Edwin Mancia when needing car repair. Had me in and out in an hour AND a free car wash! Great friendly service! More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Mancia
Aug 23, 2018 -

McGrath City Honda responded

We cannot thank you enough for this glowing review of our service center, Scott! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 23, 2018

dead battery I cam in to have my vehicle checked, Margaret helped me out with an oil change and tire rotation, right before coming in my car died when attempting t More

by Lorena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
margaret
Aug 23, 2018 -

McGrath City Honda responded

Lorena, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 23, 2018

The amazing margaret I came in for an oil changed and was very satisfied with the amazing explanation of services and coupons provided. My oil change was done with an hour More

by NateN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 23, 2018 -

McGrath City Honda responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 23, 2018

Excellent service When ever I stop in for service I am always pleased. Last time I worked with Margaret and I prefer to work with her because she always gives me detail More

by JOCREI3151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 23, 2018 -

McGrath City Honda responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 23, 2018

Working with margaret I came if for a last minute oil change right before closing and thy still squeezed me in and had me out in a flash i really like thoer service departm More

by ErickJp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 23, 2018 -

McGrath City Honda responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 23, 2018

Professiona courteous and prompt service Its been a pleasure doing business here I have no complaintsIt is a pleasure seeing smiles on faces esp. So early in the morning. I was waited on prom More

by Marymks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie, Bill, Ethan Giddens, Edwin Mancia
Aug 27, 2018 -

McGrath City Honda responded

We appreciate your kind words about our service team! Thank you for choosing McGrath City Honda for your vehicle needs. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 18, 2018

No appointment I have to say today was a stressful day for me. With my busy schedule I forgot to schedule an appointment for my oil change. I Decided to take a chanc More

by Jessikah1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole W
Aug 20, 2018 -

McGrath City Honda responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 18, 2018

Service to my Honda Had a great experience with the service department at McGrath! I brought my Honda CR-V in for service and Nicole W walked me through the whole process More

by Jezebel2622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole W
Aug 21, 2018 -

McGrath City Honda responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 18, 2018

Honda Accord Service Had a phenomenal experience working with Nicole W at McGrath City Honda. She was courteous, professional and understanding of my concerns regarding my More

by Dusty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole W
Aug 21, 2018 -

McGrath City Honda responded

Thanks for your outstanding review, Dusty! I'm very happy to hear that Nicole was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 17, 2018

Awesome dealership Brought my car in for service last week and Margaret was very helpful and made sure that I was well taken care of. Definitely would recommend to come More

by Baldwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 20, 2018 -

McGrath City Honda responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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