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McGrath City Honda - Service Center

Chicago, IL

4.3
342 Reviews

342 Reviews of McGrath City Honda - Service Center

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September 06, 2018

Awesome Service Everytine I bring my car in everyone is so super friendly and helpful. Edwin in Service always has a smile when he greets you. Thanks for the superb More

by labrogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Mancia
Sep 07, 2018 -

McGrath City Honda responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 28, 2018

Warranty Today I had a great experience with McGrath, my service advisor Nicole w. Helped me understand my warranty and got me a new tire. She was so patient a More

by Deannalynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole W
Aug 29, 2018 -

McGrath City Honda responded

Thank you for your great review, Deannalynn! We're glad to have Nicole on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 24, 2018

Oil and rotate Usually I go to fletcher jones down town, this time I decided to switch it up and go local and I’m so glad I did. Their service department is sssooooo More

by Vmendez8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 27, 2018 -

McGrath City Honda responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 24, 2018

Speedy service I always come into McGrath Honda for service, they got the best deals and the nicest staff. Margaret was my advisor last time and she was super nice ! More

by Hondafit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 27, 2018 -

McGrath City Honda responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 23, 2018

Air Bag recall Great Service. See Edwin Mancia when needing car repair. Had me in and out in an hour AND a free car wash! Great friendly service! More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Mancia
Aug 23, 2018 -

McGrath City Honda responded

We cannot thank you enough for this glowing review of our service center, Scott! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 23, 2018

dead battery I cam in to have my vehicle checked, Margaret helped me out with an oil change and tire rotation, right before coming in my car died when attempting t More

by Lorena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
margaret
Aug 23, 2018 -

McGrath City Honda responded

Lorena, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 23, 2018

The amazing margaret I came in for an oil changed and was very satisfied with the amazing explanation of services and coupons provided. My oil change was done with an hour More

by NateN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 23, 2018 -

McGrath City Honda responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 23, 2018

Excellent service When ever I stop in for service I am always pleased. Last time I worked with Margaret and I prefer to work with her because she always gives me detail More

by JOCREI3151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 23, 2018 -

McGrath City Honda responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 23, 2018

Working with margaret I came if for a last minute oil change right before closing and thy still squeezed me in and had me out in a flash i really like thoer service departm More

by ErickJp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 23, 2018 -

McGrath City Honda responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 23, 2018

Professiona courteous and prompt service Its been a pleasure doing business here I have no complaintsIt is a pleasure seeing smiles on faces esp. So early in the morning. I was waited on prom More

by Marymks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie, Bill, Ethan Giddens, Edwin Mancia
Aug 27, 2018 -

McGrath City Honda responded

We appreciate your kind words about our service team! Thank you for choosing McGrath City Honda for your vehicle needs. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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