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McGrath City Honda - Service Center

Chicago, IL

4.1
336 Reviews

336 Reviews of McGrath City Honda - Service Center

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September 10, 2018

Best service by Margaret I came here for regular maintenance such as oil change, and tires rotation. Margaret aproched me right after I enter the garage . She has very positiv More

by Andriy777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret (Service)
Sep 14, 2018 -

McGrath City Honda responded

Hello Andriy and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 08, 2018

NICOLE was so helpful! Thank you NICOLE for your awesome assistance with my car service needs. I feel much more at ease having you help me. Thank you so much! More

by AlansHonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICOLE wegrzyn
Sep 10, 2018 -

McGrath City Honda responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 07, 2018

Margaret is the best! Margaret was extremely helpful and courteous on my visit to the dealership. She greeted me with a smile and advised me of my service and what was requ More

by Uli Ocana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Sep 10, 2018 -

McGrath City Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 07, 2018

Successful service appointment Friendly courteous service, no upselling, estimate beat competiting dealer by 300 dollars. Got right in and was helped in a manner of minutes. Great More

by Rmccarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Sep 10, 2018 -

McGrath City Honda responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 06, 2018

Awesome Service Everytine I bring my car in everyone is so super friendly and helpful. Edwin in Service always has a smile when he greets you. Thanks for the superb More

by labrogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Mancia
Sep 07, 2018 -

McGrath City Honda responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 28, 2018

Warranty Today I had a great experience with McGrath, my service advisor Nicole w. Helped me understand my warranty and got me a new tire. She was so patient a More

by Deannalynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole W
Aug 29, 2018 -

McGrath City Honda responded

Thank you for your great review, Deannalynn! We're glad to have Nicole on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 24, 2018

Oil and rotate Usually I go to fletcher jones down town, this time I decided to switch it up and go local and I’m so glad I did. Their service department is sssooooo More

by Vmendez8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 27, 2018 -

McGrath City Honda responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 24, 2018

Speedy service I always come into McGrath Honda for service, they got the best deals and the nicest staff. Margaret was my advisor last time and she was super nice ! More

by Hondafit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Aug 27, 2018 -

McGrath City Honda responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 23, 2018

Air Bag recall Great Service. See Edwin Mancia when needing car repair. Had me in and out in an hour AND a free car wash! Great friendly service! More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Mancia
Aug 23, 2018 -

McGrath City Honda responded

We cannot thank you enough for this glowing review of our service center, Scott! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

August 23, 2018

dead battery I cam in to have my vehicle checked, Margaret helped me out with an oil change and tire rotation, right before coming in my car died when attempting t More

by Lorena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
margaret
Aug 23, 2018 -

McGrath City Honda responded

Lorena, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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