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McGrath City Honda - Service Center

Chicago, IL

4.2
338 Reviews

338 Reviews of McGrath City Honda - Service Center

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October 26, 2018

Great Service Excellent customer service and very reasonable pricing. It was done quickly while I waited. They even washed my car at no additional charge. Would rec More

by Bbop84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

McGrath City Honda responded

Thank you for your review ! we are happy that Bill took great care of you and your vehicle . Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 25, 2018

Service I came in for my regular oil change, it was a little busier than usual, but my person taking car of me kept me updated, pleasant experience. More

by Peaches
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

McGrath City Honda responded

Hello, it great to hear that we were able to assist you quickly, thanks for the recommendation! Best, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 21, 2018

Nice place to be! I just move from Orlando FL to Chicago IL and this dealer is just 3 min from my new home. I like the place because it is a very nice and small place t More

by Luisqui 1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Ferrusquia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Giddens
Nov 06, 2018 -

McGrath City Honda responded

Hi, thanks for the wonderful review about you visit. We are very happy you chose us as your servicing dealer please don't hesitate to reach out if you need our assistance. Best, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 19, 2018

Steer clear of the service department 55,000 miles on the vehicle (purchased at this dealership) losing power mid drive. Continuous issue on every trip. Dealer somehow unable to duplicate More

by yola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Ethan Giddens
Nov 06, 2018 -

McGrath City Honda responded

Thank you for your feedback. Our customers are our top priority and it’s discouraging to hear about your recent disappointment with our staff. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you. Sincerely, Dana Grande, dgrande@mcgrathcity.com, 773-836-3904 - Client Relations Manager

October 12, 2018

Oil change My service was good Michael always give good customer services. I akways come back because of yhe services they provide. I purchased my car here so I More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tapia
Nov 06, 2018 -

McGrath City Honda responded

Thank you for the 5 star review ! We appreciate your business,! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 11, 2018

Great I didn't buy my CRV here, but I won't go anywhere else for service. Ethan and the crew are always thorough and timely. More

by Johnnyfur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon, Ethan Giddens
Nov 06, 2018 -

McGrath City Honda responded

Johnnyfur, thank you for your loyalty Ethan is a great asset to our service team! We look forward to seeing you next time ! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 06, 2018

Awesome Great service everyone is great here. The waiting is tiresome but the coffee is good! Thanks you very much Susan Lynch Honda Fit owner who love it More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tapia
Nov 06, 2018 -

McGrath City Honda responded

Susan, we are sorry the wait was a bit lengthily, but happy to have provided great customer service to you ! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 06, 2018

Service review My service was excellent Nelson and Cassie were great! I love coming here never any issues or problems my car is working great Will be be coming back More

by Mj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie, Nelson Diaz
Nov 06, 2018 -

McGrath City Honda responded

Hello, and thank you for the wonderful 5 star review, we are very pleased that you always have a great experience with us . Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 22, 2018

Fast time Nicole w help me get my service done in a timely manner. She was friendly and funny. I can’t wait to go back again More

by Agarcia7441@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wegrzyn
Sep 24, 2018 -

McGrath City Honda responded

Thank you for this great review! Nicole is truly an exceptional employee and we appreciate her for giving you a great experience. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 21, 2018

Margaret is the best ever I stopped in for a few issues under warranty. The advisor ( Margaret ) had the tech go on a test drive with me which was nice because It made sure my More

by leannie0222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
margaret
Sep 24, 2018 -

McGrath City Honda responded

Thank you for the awesome feedback! You're right, Margaret is an excellent service adviser and we appreciate all she does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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