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McGrath City Honda - Service Center

Chicago, IL

4.3
342 Reviews

342 Reviews of McGrath City Honda - Service Center

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December 15, 2018

Service experience and prce This is the 2nd time i have been to this dealership and both times the employees have been very friendly and get you exactly what you need. A price of More

by Review123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 13, 2018

Service Have worked with service writer Bill for a long time he is always very knowledgeable and very helpful. The service department is well managed and serv More

by Resqdiver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2018

Great and timely service! Fantastic service! Very knowledgeable and willing to explain the services needed. Nice comfy waiting area and free car wash after every service! Very More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Quimso
October 29, 2018

Courteous and efficient service From start to finish, my experience was exceptional at McGrath. The staff and service was thorough. We will be back with our car in the future. More

by Michellejerry415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Giddens
Nov 02, 2018 -

McGrath City Honda responded

Michellejerry415, Thank you for you excellent review for Ethan. We are very happy to know Ethan took great care of you and your vehicle .. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 26, 2018

Great Service Excellent customer service and very reasonable pricing. It was done quickly while I waited. They even washed my car at no additional charge. Would rec More

by Bbop84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

McGrath City Honda responded

Thank you for your review ! we are happy that Bill took great care of you and your vehicle . Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 25, 2018

Service I came in for my regular oil change, it was a little busier than usual, but my person taking car of me kept me updated, pleasant experience. More

by Peaches
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

McGrath City Honda responded

Hello, it great to hear that we were able to assist you quickly, thanks for the recommendation! Best, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 21, 2018

Nice place to be! I just move from Orlando FL to Chicago IL and this dealer is just 3 min from my new home. I like the place because it is a very nice and small place t More

by Luisqui 1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Ferrusquia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Giddens
Nov 06, 2018 -

McGrath City Honda responded

Hi, thanks for the wonderful review about you visit. We are very happy you chose us as your servicing dealer please don't hesitate to reach out if you need our assistance. Best, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 19, 2018

Steer clear of the service department 55,000 miles on the vehicle (purchased at this dealership) losing power mid drive. Continuous issue on every trip. Dealer somehow unable to duplicate More

by yola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Ethan Giddens
Nov 06, 2018 -

McGrath City Honda responded

Thank you for your feedback. Our customers are our top priority and it’s discouraging to hear about your recent disappointment with our staff. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you. Sincerely, Dana Grande, dgrande@mcgrathcity.com, 773-836-3904 - Client Relations Manager

October 12, 2018

Oil change My service was good Michael always give good customer services. I akways come back because of yhe services they provide. I purchased my car here so I More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tapia
Nov 06, 2018 -

McGrath City Honda responded

Thank you for the 5 star review ! We appreciate your business,! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 11, 2018

Great I didn't buy my CRV here, but I won't go anywhere else for service. Ethan and the crew are always thorough and timely. More

by Johnnyfur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon, Ethan Giddens
Nov 06, 2018 -

McGrath City Honda responded

Johnnyfur, thank you for your loyalty Ethan is a great asset to our service team! We look forward to seeing you next time ! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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