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McGrath City Honda - Service Center

Chicago, IL

4.3
342 Reviews

342 Reviews of McGrath City Honda - Service Center

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February 03, 2020

Absolutely appalling customer service after I bought my car. When I purchased my car a year ago I initially had good customer service from Junior who I bought my car from. However, for some reason it doe More

by Athomsen
Recommend Dealer
No
Employees Worked With
Dana Grande
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2019

Car Service Alexis was very friendly and helped us with the service on our new CR-V. He answered our questions and explained everything, A good experience overall More

by Morelosmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Quimso
April 04, 2019

Quick friendly service I just want to say how professional and friendly Joanna was the service advisor that I got today for my oil change. She answered all my questions and More

by Honda777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Andre service advisor
Apr 23, 2019 -

McGrath City Honda responded

Honda 777, Thanks for the 5 stars Joanna is a great addition to our service team! I am very happy she was able to accommodate you and your time frame. let us know when we can be if assistance again... Best, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

February 02, 2019

Excellent service & diagnostics The employees in the service depart were kind, polite, professional and knowledgeable. It was our first visit to a Honda dealership and Brad walked us More

by BlueBoots17
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad , Ethan Giddens
Mar 05, 2019 -

McGrath City Honda responded

Thank you for posting a 5 star review, i am happy to know everyone was kind, polite, professional , and knowledgeable. We look forward to assisting you in the feature . Best, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

January 31, 2019

Great work Very friendly staff great service and fast got in and out for an oil change price was good to very clean in the waiting area mechanic Alex D did a gre More

by Banessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco, gonza
Mar 05, 2019 -

McGrath City Honda responded

Banessa, thank you for taking time to post this review, i am glad we were able to get you in and out in a timely manner . Best, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

January 22, 2019

Ethan Giddens BEST SERVICE REP EVER!! I bought my car from this dealership new. I was happy with the sales team, they were courteous, and patient with me. I was treated real fair. Et More

by harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Giddens
January 15, 2019

Service Brad Delivery was an a very informative and responsive advisor to the needs of my vehicle . Very personal and knowledgeable . Very satisfied with More

by Solg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradly
January 14, 2019

Great service My advisor was professional and polite. Took care of me very quickly before my appointment time. Been coming here for years, never a bad experience. More

by Keylolo314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tapia
January 04, 2019

Oil change Great job! Serviced quickly without an appointment. Car was ready when promised. I was very pleased with the service and the comfortable waiting area, More

by Hondaguy.123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Gonzalez
December 20, 2018

Terrible service This was the last time I will ever bring my car into this dealership. The service always takes forever and nobody seems to know what's going on with y More

by Djow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
New people, don't know their names
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