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McGrath City Honda - Service Center

Chicago, IL

4.2
338 Reviews

338 Reviews of McGrath City Honda - Service Center

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July 31, 2021

I’m always late to go to my grass a Honda, who is very nice with me and gives me an excellent service all the time I would recommend any of my friends in a heartbeat More

by devotedraul2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

McGrath City Honda responded

Thank you for recommending McGrath City Honda! We're so happy to have loyal customers like you. - Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

July 29, 2021

The service was excellent, staff was polite and very respectful and very profesional. As soon as my car was ready next day, they Call me and they explained to me the work they did. More

by Eladio Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin
Jul 30, 2021 -

McGrath City Honda responded

Hello, Eladio, and thank you for your review. It's great to hear that you received excellent service from our service department, and we hope you choose us for your future automotive needs! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

July 29, 2021

I went in for service (oil change & Tire rotation), and my car now has a "low tire pressure" on the dash board. I texted 2 different people from your dealership; however, I'm still waiting on a reply. Why More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin
Aug 02, 2021 -

McGrath City Honda responded

Hi there, John. We are sorry to hear that your recent visit to our dealership was less than ideal, and we would like an opportunity to talk to you about it more. Please reach out to Dana Grande, our Customer Relations Manager, at 773-836-3904, or email dgrande@mcgrathcity.com. We hope to connect with you soon!

July 27, 2021

Had a great experience for my first time visit. Louis was very helpful and made my visit very enjoyable. Definitely will visit back for future services More

by Luciano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis
Jul 30, 2021 -

McGrath City Honda responded

Thank you for reviewing McGrath City Honda, Luciano. Our team is thrilled to hear about your first experience at our dealership and how helpful our team was able to be! We look forward to seeing you again! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

July 24, 2021

I always receive great service here! This is my second car that I bought. Jose has always given me excellent service and answers all my questions. More

by eby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

McGrath City Honda responded

Wow, what a fantastic review, Eby. The team at McGrath City Honda is committed to providing our customers with first-class service, and the positive review truly reflects that! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

July 23, 2021

Honda on grand has Great staff, quick service!! always quick to respond to any concerns and recommendations my car needs! I been going there since 2009.. only place i would get excellent service!! More

by D_D_1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

McGrath City Honda responded

That's awesome to hear! Our team takes pride in offering quick and reliable service to our customers backed by expert advice. We are thrilled to hear these in action through reviews like yours. Thank you! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

July 13, 2021

Louis McConnell provides thorough and prompt service.Very knowledgeable of his work.I will not hesitate to recommend him to my friends and relatives.Thanks. More

by Cdeoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis McConnell
Jul 14, 2021 -

McGrath City Honda responded

Hello and thank you for taking the time to share your positive feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at McGrath City Honda and what we offer. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

July 12, 2021

Alfonso was incredible and helped with my car maintenance from start to finish. In addition to my normal tuneup I also had another problem at hat Alfonso and his team jumped on and were able to order the par More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Rodriguez
Jul 13, 2021 -

McGrath City Honda responded

Hey Jeff! Thank you so much for taking the time to share your feedback with us. It's fantastic to know that you had a positive experience, and we hope to see you again in your future needs at McGrath City Honda. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

July 01, 2021

Louis mcconnell really help on top of of his job he keep me posted whats going on with my car and good thing warranty covered the everything and i only jave to pay deductable More

by Lester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis mcconnell
Jul 01, 2021 -

McGrath City Honda responded

Thank you for sharing what awesome service you received from our team at McGrath City Honda, and please don't hesitate to contact us whenever you have any concerns. Until next time! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

June 25, 2021

They are always welcoming amd take care of your need. More

by crimildagarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

McGrath City Honda responded

Our McGrath City Honda team is committed to taking care of the needs of our clients, and we're grateful your needs were accommodated well on your recent visit. Thank you, and have a fabulous day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

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