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McGrath City Honda - Service Center

Chicago, IL

4.2
338 Reviews
Call Service Center (773) 966-0490

338 Reviews of McGrath City Honda - Service Center

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November 15, 2021

I had excellent customer service, the car was completed I had excellent customer service, the car was completed on time as I was told. More

by dajanisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso
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November 06, 2021

Good, fast, good service, good waiting area,I was late for my appointment and they gave me the best attention More

by Eslaintecamacho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 04, 2021

Closest location of the McGrath family to my house, good service, will be back for sure More

by Je.reyesg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2021 -

McGrath City Honda responded

Thank you for sharing your kind words with us. Our team at McGrath City Honda works hard to provide the best service, and it makes us happy that it reflected during your visit to our dealership. We look forward to serving you for many years to come. Have a lovely day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

October 30, 2021

I like the services and attention that you provide to the clients thank you so much. More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherome Snell
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Nov 01, 2021 -

McGrath City Honda responded

Thank you for your lovely feedback, Beth! The McGrath City Honda team is delighted we could serve you so well. Until next time, take care! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

October 30, 2021

I like that I can wait while my car is worked on. Servuce prices have been going. That's not good More

by ajdellutri
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Nov 01, 2021 -

McGrath City Honda responded

Thank you so much for taking the time to share your feedback with our team at McGrath City Honda. We agree; our prices are comparatively higher than your local dealership because we don't compromise on our service. We look forward to working with you again soon! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

Nov 01, 2021 -

ajdellutri responded

But, $59 for an oil change? That's really steep! It used to be around $25. I also used to get coupons for a lower price.

October 28, 2021

Always providing great customer service. Thanks again team McGrath. See you on the next visit! More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2021 -

McGrath City Honda responded

It's always our focus to provide excellent service to our guests at McGrath City Honda. Thank you for giving us a 5-star review, Larry. We are looking forward to your next visit! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

October 25, 2021

They have great customer service ,skills, they were friendly , service was fast . Very organized & attentive More

by nroldan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2021 -

McGrath City Honda responded

Thank you! Your feedback about our service at McGrath City Honda made our day even better! We will be happy to assist you again in the future.

October 19, 2021

Alphonso was great to work with. Honda was vague about problem with complete transmission failure. Reset codes after 28 days and said they’ll replace transmission if they come up again. Wow I feel reall More

by ssred
Friendliness
Recommend Dealer
No
Employees Worked With
Alphonso
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Oct 20, 2021 -

McGrath City Honda responded

We're sorry to hear about your experience. It pains us to hear that our customers had a less than amazing experience in our dealership. We truly stand behind our brand, and when failures do come up, our staff works hard to handle them best way possible. We would like to hear more about your concerns so we can make things right. Please reach out to Dana Grande, our Customer Relations Manager, at dgrande@mcgrathcity.com or 773-836-3904 when you are available. We hope to hear from you soon!

October 19, 2021

The staff is nice and very professional. Qwick service. Will recommend their dealership to all More

by sashkotz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2021 -

McGrath City Honda responded

Thank you for spreading the word about McGrath City Honda! We're happy you had an excellent experience. We hope to take care of your needs again! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

October 14, 2021

Service with McGrath Honda is fast affordable they taking you with all steps of work you should to do nice place to do business with. More

by Albert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan Aljiti
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Oct 15, 2021 -

McGrath City Honda responded

Thank you so much for your lovely five-star review, Alberta! McGrath City Honda strives to be efficient, affordable, and professional. We hope you will continue to use our services! - Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

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