346 Reviews of McGrath City Honda - Service Center
Jonathan was knowledgeable and a problem-solver! !! We really appreciate his thorough inspection and advice. He fixed our problem in one day and offered solutions that hadn’t even been considered bef !! We really appreciate his thorough inspection and advice. He fixed our problem in one day and offered solutions that hadn’t even been considered before. He was a gem and a credit to McGrath City Honda!!! More
The man is rude and ignorant the way I was talk to my car was there for 3 1/2 hours for an oil change they also took it for they must’ve took it out for lunch cause there was 5 miles on the dashboard extra a was there for 3 1/2 hours for an oil change they also took it for they must’ve took it out for lunch cause there was 5 miles on the dashboard extra all the lights are on the dashboard. They said it was my job to take them off. I will never go back to McGrath Honda on Oak Park Avenue in grand Avenue again. My salesman was very nice, but the service department sucks in plain English English. More
It was busy when I arrived for an appointment. It took a little to check-in, but worth it. Great advisor, very thorough, and does not give off a busy, rude, or pushy tone. He was able to help me g It took a little to check-in, but worth it. Great advisor, very thorough, and does not give off a busy, rude, or pushy tone. He was able to help me get the services needed on my car, and took his time to work with me. I appreciate the way he was admittedly trying to have his customers taken care of in a timely manner by communicating with his team. Thanks Alfonso! More
My Service Advisor Devin Miller was very thorough, knowledgeable and cordial. He explained things well and organized the whole project quickly and set it all into action right away. The whole team was knowledgeable and cordial. He explained things well and organized the whole project quickly and set it all into action right away. The whole team was impressive. Highly recommend this location. Ask for Devin if you’d like to be treated well. More
Alfonso was my service advisor. He was fabulous! He is friendly, efficient, a really good listener, answered my questions and, knows how to get things done. This is the first Honda He was fabulous! He is friendly, efficient, a really good listener, answered my questions and, knows how to get things done. This is the first Honda I've purchased & I'm really, really pleased with the way the service department operates. Next time my car needs service I'll call & ask for Alfonso!! More
Alfonso in the Service Dept. is phenomenal. Explained everything. No pressure to add extra services but suggested what my car may need. Updates by text about when car ready, Even is phenomenal. Explained everything. No pressure to add extra services but suggested what my car may need. Updates by text about when car ready, Even provided me a Lyft ride home since service appt was 5 hrs. Highly recommend Alfonso & McGrath City Honda. More
Arrived at my appointment on time and was in and out. Great staff. Took time to answer all questions and very efficient. Great staff. Took time to answer all questions and very efficient. More
Have had good service from service department, not impressed with sales department….when I got a quote for a new lease they were extremely higher than my current dealer…seemed arrogant, so won’t. Go b impressed with sales department….when I got a quote for a new lease they were extremely higher than my current dealer…seemed arrogant, so won’t. Go back for any quote…service dept was excellent. More