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McGrath City Honda - Service Center

Chicago, IL

4.3
343 Reviews

343 Reviews of McGrath City Honda - Service Center

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April 02, 2025

It was busy when I arrived for an appointment. It took a little to check-in, but worth it. Great advisor, very thorough, and does not give off a busy, rude, or pushy tone. He was able to help me g More

by Ileana R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Rodriguez
March 09, 2025

My Service Advisor Devin Miller was very thorough, knowledgeable and cordial. He explained things well and organized the whole project quickly and set it all into action right away. The whole team was More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Miller
March 07, 2025

Alfonso was my service advisor. He was fabulous! He is friendly, efficient, a really good listener, answered my questions and, knows how to get things done. This is the first Honda More

by Larsusar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso
Mar 07, 2025 -

Larsusar responded

Alfonso handled the service on my call & did an exemplary job. He is trustworthy. When I need service I'll ask for him again.

March 07, 2025

The advisor (devin) was kind and professional was able to follow up and update with the status and always goes above and beyond with the help. More

by Jed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Miller
February 11, 2025

Alfonso in the Service Dept. is phenomenal. Explained everything. No pressure to add extra services but suggested what my car may need. Updates by text about when car ready, Even More

by Mary
Recommend Dealer
Yes
Employees Worked With
Alfonso
January 03, 2025

Arrived at my appointment on time and was in and out. Great staff. Took time to answer all questions and very efficient. More

by Melinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

Have had good service from service department, not impressed with sales department….when I got a quote for a new lease they were extremely higher than my current dealer…seemed arrogant, so won’t. Go b More

by Ricoklaus
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
December 23, 2024

Friendly, professional, honest and dependable. I’ve been a satisfied customer for over 2 decades. More

by SG1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
December 19, 2024

Horrible service department. Honda has sent me several documents stating the fuel pump recall needs to be completed. Twice this place has called me at 5pm the day before to cance More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfonso and female who called at 5pm day before appointment.
November 30, 2024

I was completely impressed with professionalism and customer service. I came to replace filters and viper blades.I was greeted with the warmth and smile and job was done fast and good.Uros is a true as More

by gstojakovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Alisauskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Uros Matejic
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