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McGrath City Honda

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.7
1,363 Reviews
As a premier Illinois Honda dealer, McGrath City Honda offers an extensive selection of new and pre owned vehicles to fit every lifestyle and budget. Our customers enjoy daily vehicle specials, a seamless online and in store shopping experience, and a commitment to transparent pricing. We provide full Honda service and parts support, an up to date online inventory, and competitive financing options to make every step of the process simple and stress free. Proudly serving drivers from Chicago, Elmhurst, Oak Park, Cicero, and Berwyn, McGrath City Honda is dedicated to delivering an exceptional customer experience. Ready to take the next step? Visit our Honda dealership in Chicago, IL and see the difference for yourself.
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6720 West Grand Avenue

Chicago, IL

60707

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Showing 1,363 reviews

October 13, 2021

I had scheduled a test drive, arrive and waited at front desk for 15 minutes before someone greeted me, and then took me to the sales room. Here I waited nearly 45 minutes with the salesman for the car (tha More

by mattbodenstab
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raj
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Oct 14, 2021 -

McGrath City Honda responded

Hi, Matt. We're sorry to hear that you didn't have the best experience purchasing your new vehicle. We want our customers to leave with complete satisfaction, and hearing we could not accomplish that with you pains us. We want to hear more about your visit, please contact Dana Grande, our Customer Relations Manager, at dgrande@mcgrathcity.com or call 773-836-3904 at your convenience. We hope to hear from you soon and earn you back as a valued customer!

October 13, 2021

Very nice and and explain to you what's going on all the while you wait More

by Pat1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Miller
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Oct 14, 2021 -

McGrath City Honda responded

Thanks, Pat, for reviewing McGrath City Honda with five stars. We're happy to hear such kind appreciation for our staff, as they work hard every day to take care of our customer's needs. Have a great day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

October 05, 2021

Bill help me with my issue. Excellent service thank you. He understood my problem Took care of it More

by msprwomen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
Print
Oct 05, 2021 -

McGrath City Honda responded

Thanks for reviewing McGrath City Honda. It's great to know that our staff was able to serve you so well! Have a spectacular day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

October 04, 2021

Bill was professional, extremely knowledgeable and kind. Highly recommend . Service was prompt. I have no complaints at this time More

by Zoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
Print
Oct 05, 2021 -

McGrath City Honda responded

That is so amazing to hear, Zoe! Thank you so much for taking the time to share your feedback with our team at McGrath City Honda. It's great to know that we continue to provide our customers with everything they need. Have a great day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

October 01, 2021

No car wash, I was told car wash closed. The cars I front were washed and there was a guy drying cars. Then I noticed it was 12:30 and everyone was going to lunch. More

by Nsanchez19565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 05, 2021 -

McGrath City Honda responded

Thank you for sharing your experience with us. Providing excellent service to our clients is our focus, and we're disappointed whenever we hear they didn't receive the service they need and deserve. Please contact Dana Grande, our Customer Relations Manager, at dgrande@mcgrathcity.com or 773-836-3904 so that we may further understand the circumstances of your complaint. Have a wonderful day!

October 01, 2021

Very friendly staff member who knows a lot and has good ideas about what to recommend More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
Print
Oct 01, 2021 -

McGrath City Honda responded

Hi John, thank you for your wonderful review of McGrath City Honda. Our team prides itself on efficient and informative assistance to our customers, and we are happy to be doing the good work here! Come back soon! - Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 23, 2021

I was well informed of what I need to do with my car. Very friendly and profee More

by Gingerlas2003@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Mcconnell
Print
Sep 24, 2021 -

McGrath City Honda responded

Thank you so much for taking the time to share your thoughts about McGrath City Honda. It's great to know that we continue to provide our guests with everything they need. Have a wonderful day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

September 07, 2021

I’m very satisfied with the service.. Alfonso was a great person . Told me everything I need to know in a way that I could understand. More

by Daidenys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Miller
Print
Sep 08, 2021 -

McGrath City Honda responded

Thanks a bunch for the kind review! We are ecstatic that we have earned your business and trust here at McGrath City Honda. We will surely pass on your compliments to our team. We look forward to working with you again! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

August 27, 2021

I bought a car a honda on grand ave and dave welcomed me and i was happy cause he knew his job, real good. Ill give them 5 stars and will be back again, thanks. More

by Amado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kazarian
Print
Aug 30, 2021 -

McGrath City Honda responded

Thanks, Amado, for leaving McGrath City Honda a review. We're thrilled that your experience purchasing your new Honda was an excellent one, and we hope you enjoy your new vehicle! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

August 26, 2021

In for recall No loaners although car had to be there all day. Did pay for Uber home and back, but stuck at home all day. More

by SAB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Louis
Print
Aug 26, 2021 -

McGrath City Honda responded

Thank you for taking the time to share your comments! Please let us know what else we can do for you. We hope to make your next visit five stars! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

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