McGrath City Honda

Excellent customer service and support. A tad expensive and overpriced for repairs. Overall, great customer so far experiencing attentiveness and communicative when explaining service matt A tad expensive and overpriced for repairs. Overall, great customer so far experiencing attentiveness and communicative when explaining service matters with my truck. It’s definitely better than the Honda I purchased and vehicle from and receive regular maintenance. I was very dissatisfied with the other Honda customer service has changed drastically (I won’t mention the location). I rather visit Honda McGrath on Grand. Thank you! More

From Staff to Technician Lack of communication. Not comfortable with getting service done over at McGrath Not comfortable with getting service done over at McGrath More

Avoid this dealer at all cost. Worst experience ever. Bait and switched. Quoted $340 for the front breaks end up payed over $600. Wanted to charge me $400 for spark plugs. This is Worst experience ever. Bait and switched. Quoted $340 for the front breaks end up payed over $600. Wanted to charge me $400 for spark plugs. This is not a honest dealer. Money is the only thing in their menu. Go someplace else. More

I work with Marcus Lozano and he was a very dedicated salesperson who helped me find the vehicle I wanted. He made the purchase process the easiest. I would definitely recommend this dealership and Marcu salesperson who helped me find the vehicle I wanted. He made the purchase process the easiest. I would definitely recommend this dealership and Marcus for a future purchase. More

Pedro was a great salesperson. He listened to our needs and didn't try to upsell things we didn't need/want. Easiest car buying ever! He listened to our needs and didn't try to upsell things we didn't need/want. Easiest car buying ever! More

Waited two hours for an oil change. Advisor was nice and friendly but the waiting time is unbelievable. Advisor was nice and friendly but the waiting time is unbelievable. More

McGrath City Honda is a great dealership, both for purchasing and for service appointments. Highly recommend purchasing and for service appointments. Highly recommend More

My wife and I visited McGrath City Honda to look at a used car that we had identified online. Soon after we walked in the door we were paired up with a salesman- Marcus Lozano. Marcus wasted no time and used car that we had identified online. Soon after we walked in the door we were paired up with a salesman- Marcus Lozano. Marcus wasted no time and immediately began to make us a priority. He was outstanding in reviewing the car, answering our questions and making sure we had a great first visit experience. Marcus was extremely knowledgable about the process, was not pushy and took the time to listen and provide solutions to our inquiries about the car. He ensured that we were comfortable throughout the process. Marcus even offered us lunch at Popeye's while we waited. Great customer service all around. Marcus introduced us to the general manager and finance reps, neither of them tried to oversell us on anything! It was a breath of fresh air when they supported and worked with us when we picked the final options on the final offer and bill of sale. It was not about their agenda! Friendly, honest and customer focused is the best way to describe Marcus and the entire team. Marcus Lozano's work is rated Five Stars- Job well done! I have been to a number of car dealerships and this is the best McGrath is one of the best car dealerships in Chicago and surrounding surburbs! I would recommend this dealership and wouldn't hesitate buying from McGrath again! More

Great fast service. Comfortable waiting room. Good follow-up. Easy to get appointment online. Easy check in. Comfortable waiting room. Good follow-up. Easy to get appointment online. Easy check in. More

The service department is very efficient and very helpful. Just be aware that all service departments try to over sell things your car really doesn’t need. helpful. Just be aware that all service departments try to over sell things your car really doesn’t need. More