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McGrath Buick GMC Cadillac
Cedar Rapids, IA
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181 Reviews of McGrath Buick GMC Cadillac
I am absolutely thrilled to provide an update on my recent experiences with Pat McGrath car dealerships. Having been a loyal customer who has purchased not one, not two, but three cars from their deale recent experiences with Pat McGrath car dealerships. Having been a loyal customer who has purchased not one, not two, but three cars from their dealership, I felt compelled to share my recent journey, which, though initially challenging, turned into a truly exceptional experience. Once my concerns were brought to their attention, they went above and beyond to completely rectify the situation, demonstrating their commitment to customer satisfaction. Pat McGrath's team acted swiftly and decisively to address my concerns. The dealership's management, including the general manager, Mark Updegraff, and the used vehicle sales director, Mason Schultz, were both amazing and took my feedback very seriously. They immediately offered to fix things. This gesture demonstrated their commitment to making things right and ensuring my satisfaction. They recognized the importance of providing me with a vehicle that suits my needs as a disabled Army veteran. They have not only addressed the issues I encountered, but have also taken steps to ensure that such situations are less likely to occur in the future. While my recent experience initially left me disappointed, it's their swift and effective response that has ultimately and completely restored my faith in their dealership. Thank you, Pat McGrath dealerships, for making things right! Your efforts have turned a challenging situation into a very positive experience. I look forward to continuing my relationship with your dealership in the future. More
The guys here are great! It was my first experience buying a car on my own, and everyone made it as easy and seamless as possible. From the moment I reached out with interest It was my first experience buying a car on my own, and everyone made it as easy and seamless as possible. From the moment I reached out with interest on my car McGrath made me feel like they really cared and not only wanted but valued my time and possible purchase. The day of purchase I worked with Scott, who was amazing!! It was as if I wasn’t even doing this stressful activity and just talking to a friend. Jeff also was awesome with keeping me in mind once my car became available. Scott and Jeff set McGrath apart from the other dealerships I was considering just by their communication and kindness alone. Even the business office/finance guys were nice and helpful and made this process easier. More
We had a very enjoyable vehicle buying experience while working with Dick Lynch. After our new 2024 XT5 was ordered, Dick kept us up to date with the progress. We felt he was very honest about our total working with Dick Lynch. After our new 2024 XT5 was ordered, Dick kept us up to date with the progress. We felt he was very honest about our total experience ranging from selling one vehicle, trading in another vehicle and ordering our brand new 2024. Recently our good friends also purchased a new XT5 from our recommendation to work with Dick Lynch and they were very pleased also. So, bottom line is not only is Dick great to work with, but he is an outstanding person as well. More
Our experience with McGrath GMC always been excellent. We have bought several new vehicles from them. We bought our new GMC 1500 pickup and are extremely happy with their dedication to satisfy our needs. We have bought several new vehicles from them. We bought our new GMC 1500 pickup and are extremely happy with their dedication to satisfy our needs. More
This is my first time buying from a McGrath dealership. The showroom was very nice-as it should be. What impressed me the most was the friendliness of the people that I met. The showroom was very nice-as it should be. What impressed me the most was the friendliness of the people that I met. More
This is the fourth car we have purchased from Dick Lynch. Great salesman and friend. He had to be on vacation when we picked up the car but Jacob filled in and did very well. Answered all our questions an Great salesman and friend. He had to be on vacation when we picked up the car but Jacob filled in and did very well. Answered all our questions and a few phone calls in a friendly way. More