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McGrath BMW Of Elmhurst

Elmhurst, IL

4.0
232 Reviews

500 W Lake St

Elmhurst, IL

60126

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Showing 232 reviews

January 23, 2021

Great experience! This dealership is extremely conscientious. They go above and beyond to satisfy the customer. Our salesman Anthony was amazing! A great purchase with great detail given. More

by MaryR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Whitlock
Jan 25, 2021 -

McGrath BMW Of Elmhurst responded

Mary - For you to say that our team went "above and beyond" to assist you makes our day. Thank you for giving a shout out to Anthony! We appreciate your business and wish you safe travels in your new vehicle. - Elmhurst BMW team

December 24, 2020

Eugene was great to work with, no pressure answered all questions and concerns Nice dealership to go Clean and professional , I recommend to all Thanks for making it easy to buy a car More

by mdeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Royfe
Dec 24, 2020 -

McGrath BMW Of Elmhurst responded

Nothing makes us happier than hearing that our team made the car-buying process easy and pressure-free. Thank you for choosing Elmhurst BMW and taking the time to leave such wonderful feedback about Eugene and the team. Congratulations on your new car!

December 23, 2020

Josh Hatzigiannis was GREAT! He was very calm, cool and collected. Josh is an assest, and he is definitely a keeper. As well is Jack in finance:)). We will definitely be back! More

by mcduo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Hatzigiannis, and Jack in Finance
Dec 23, 2020 -

McGrath BMW Of Elmhurst responded

Thanks so much for your stellar review of Josh and Jack! We are thrilled that they made your experience at Elmhurst BMW so positive. Thank you for trusting us with your business and taking the time to leave your great feedback. Drive safe and have a happy, healthy holiday season!

December 15, 2020

We got great service at elmhurst bmw . Josh H was our sales consultant and worked with us to get us a really good deal .David Cooper in Finance was super nice and got us quickly through -all the paperwor More

by Haris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh , David
Dec 16, 2020 -

McGrath BMW Of Elmhurst responded

Hi Haris - Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that David and Josh delivered such a successful purchase experience. Enjoy your new vehicle, and we hope to work with you again at Elmhurst BMW!

December 09, 2020

Excellent to deal with once car was purchased. When the brand new vehicle broke down 6 days later, we received no support from the dealer except to say that the matter is out of their hands. Extremely disa More

by vesnasimic1997
Recommend Dealer
No
Employees Worked With
Sales department and Joe
Dec 10, 2020 -

McGrath BMW Of Elmhurst responded

This doesn't sound like the exceptional follow-up service we strive for here, and I would be more than willing to speak with you directly about the concerns you have with your vehicle. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Irv Shenderovsky - General Manager - 630-833-7945 ext 3302

December 08, 2020

Korey Bollnow and his service team at Elmhurst BMW are second to none in providing exceptional service in a timely manner. Best service anywhere, period. More

by johnralph928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey Bollnow
Dec 08, 2020 -

McGrath BMW Of Elmhurst responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Elmhurst BMW, and we will be sure to let Korey know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

December 08, 2020

Josh was very easy to deal with. He was knowledgeable, polite and didn't waste my time. Great deal and it was easy. Elmhurst BMW had exactly the vehicle I was looking for. I found the entire experienc More

by Mx
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hatzigiannis; Sam Herrera; Jack Metz
Dec 08, 2020 -

McGrath BMW Of Elmhurst responded

Reviews like this one always make our day! It's wonderful to hear that Josh and the rest of the team here at Elmhurst BMW went above and beyond to get you a great deal on your dream car. We wish you many safe and happy miles in your new vehicle!

November 14, 2020

Eugene and his associates were knowledgeable, efficient, and a pleasure to work with. They made the car buying process quick and easy. The car was just as advertised. More

by Plp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene, Jack, Kelly, Sam
Nov 16, 2020 -

McGrath BMW Of Elmhurst responded

Reviews like this one make our day! We are delighted to hear that Eugene made it simple for you to get into your new vehicle. Thank you for choosing Elmhurst BMW and safe driving!

November 14, 2020

Mike Banach was fabulous. He went above and beyond to find out if a car from the sister dealership Elmhurst Toyota was available. He knows all the details of the differences between all the BMW models. H More

by Santolec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Banach
Nov 17, 2020 -

McGrath BMW Of Elmhurst responded

Your feedback means so much to us and we appreciate you taking the time to share! Mike is great to work with and we are glad to hear that he walked you through the purchase of your BMW. On behalf of all of us at Elmhurst BMW, safe travels!

November 12, 2020

Classic bait and switch operation. Shady finance person and unfriendly sales person. Raised the price at the last minute and misrepresented the extended warranty. I will never buy another vehicle from them More

by Unsatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Metz, Eugene Royfe
Nov 13, 2020 -

McGrath BMW Of Elmhurst responded

This is a concerning review to read. I assure you that it is never our intention to mislead our customers here, and I would be more than willing to speak with you directly about what happened. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Irv Shenderovsky - General Manager - 630-833-7945 ext 3302

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