McGrath BMW Of Elmhurst
Elmhurst, IL
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Good service and god advisor plus quality facility and pleasant environment not to mention clean reception area as well as convenient loaner which is a late model 5 series BMW. pleasant environment not to mention clean reception area as well as convenient loaner which is a late model 5 series BMW. More
Our sales consultant Joe was fantastic. Great communication and made us very comfortable throughout the process. Would recommend Joe to anyone looking to buy in the future. communication and made us very comfortable throughout the process. Would recommend Joe to anyone looking to buy in the future. More
I worked with Michal Banach to purchase a BMW M340i from out of state. He was very professional, courteous and straightforward during the purchase process. I am very happy with the experience at Elmhurst. out of state. He was very professional, courteous and straightforward during the purchase process. I am very happy with the experience at Elmhurst. More
Excellent service and staff are all great to work with! I bought my car online from out of state. The car was exactly how described and very pleased with the experience! bought my car online from out of state. The car was exactly how described and very pleased with the experience! More
Highly recommend working with Mike Banach. He worked me with on where I needed to be price wise, made sure I was comfortable with the vehicle I purchased prior to leaving and didn’t try to oversell me. I with on where I needed to be price wise, made sure I was comfortable with the vehicle I purchased prior to leaving and didn’t try to oversell me. I told him what I wanted/looking for, he made the process very smooth and got me in and out of there within a reasonable time frame. Overall great dealership to buy from! More
On Friday, June 18th 2021, I purchased a used 2018 Audi A3 from this dealership. The transaction went smoothly. There were a few items on the car that we agreed to do an 'I owe you' from the dealership. I A3 from this dealership. The transaction went smoothly. There were a few items on the car that we agreed to do an 'I owe you' from the dealership. I took the car into an Audi dealership to fix these issues. The Audi dealership let me know that there was a recall for the passenger air bag for this vehicle. This recall information was not disclosed to me during my buying process, in fact the auto report sent to me did not include any recall information. When I called the dealership voicing my concern they said there was nothing that they could do for me, and that I will have to take this up with Audi. I asked that they provide me a refund on the vehicle (two days after the sale) since this information was undisclosed and I was no longer able to use this car for ride sharing which was my intention. They refused and said the best thing they were able to do was offer me a trade in for $5,000 less than I bought it for two days prior. More
Thanks Michal Banach for the 2nd time to help me get my great new BMW 540i. He understands what the customer needs And thanks for all BMW Elmhurst. great new BMW 540i. He understands what the customer needs And thanks for all BMW Elmhurst. More
Service was very good. During the test drive, all the features and all about the car was told by Mike very well, didn’t have the same experience in other dealerships I visited. features and all about the car was told by Mike very well, didn’t have the same experience in other dealerships I visited. More
This was one of the most pleasant buying experiences ever,from the used car manager Tim Baber,to the finance manager Jack Metz and of course Josh H who exemplified customer service! kUDOS TO EVERYONE !! ever,from the used car manager Tim Baber,to the finance manager Jack Metz and of course Josh H who exemplified customer service! kUDOS TO EVERYONE !! More
josh was very kind and pleasant to me, he helped me and answered my every question, with his help I decided which car to buy and I did not regret it answered my every question, with his help I decided which car to buy and I did not regret it More