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McGrath BMW Of Elmhurst

Elmhurst, IL

4.3
231 Reviews

500 W Lake St

Elmhurst, IL

60126

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Showing 231 reviews

September 23, 2021

Elmhurst BMW is always welcoming, respectful, and helpful. Any interaction with all of the employees has always been positive. More

by Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Frances
Sep 24, 2021 -

McGrath BMW Of Elmhurst responded

Sandra, our team loves to receive positive feedback! Thank you for taking the time to express your support for the Elmhurst BMW crew and whenever you're in need of automotive care next, we're here for you!

September 14, 2021

BUYER BEWARE! The sales team is decent, but service department at this dealership is a complete SCAM. they seem to find reasons to charge you extra in service, which is where they make their money. More

by saadsyed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Mikosz
Sep 14, 2021 -

McGrath BMW Of Elmhurst responded

Saad, I'm sorry to hear that you had a frustrating experience with us. We want our customers to be more satisfied than this, and I apologize. I'd be happy to explain more about our loaner car system. So if you're willing, please give me a call. Best, Irv Shenderovsky - General Manager - 630-833-7945 ext 3302

September 09, 2021

I had nice experience at Elmhurst BMW. They checked out I had nice experience at Elmhurst BMW. They checked out the problem and fixed it. The car runs as good now as when I purchased it. More

by tkingjr44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad and Korey
Sep 09, 2021 -

McGrath BMW Of Elmhurst responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Elmhurst BMW team. Drive safely, and we hope to see you back again down the road!

September 05, 2021

I had a great experience at Elmhurst BMW. Joe Svoboda, the sales guy that I worked with, was very knowledgeable and took the time to answer all of my questions. He was personable and made the process of More

by HMT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Svoboda; Holly
Sep 07, 2021 -

McGrath BMW Of Elmhurst responded

We're so happy to hear you had a pleasant and enjoyable buying experience with us! Thank you for taking the time to share your feedback - and safe travels in your new ride! We hope to see you back again next time! - the Elmhurst BMW team

September 01, 2021

Beautiful environment and excellent customer services! Spotless and modern building. Very friendly and helpful staff! We really loved our buying experience! Very efficient and professional! We loved Josh More

by seperry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh H and Holly N.
Sep 01, 2021 -

McGrath BMW Of Elmhurst responded

It makes our day to hear that Josh, Holly, and the team provided the luxury experience we want for our guests! Thank you for trusting Elmhurst BMW with your business and for taking the time to share your review. We hope you are loving your new car!

August 23, 2021

I had a great experience at Elmhurst BMW. The whole staff is very friendly and professional. Joe Svoboda was a pleasure to work with. I would highly recommend them. More

by Yuli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Svoboda
Aug 23, 2021 -

McGrath BMW Of Elmhurst responded

Yuli, you were a pleasure to work with! Our staff will be so excited to read your review and see your compliments of their friendly and professional care. Thank you tremendously for recommending us and we hope we'll see you at Elmhurst BMW again soon!

August 19, 2021

Cordial, thorough, knowledgeable, took time to accommodate all my concerns no matter the question. More

by Marian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frances Otero, Joe Svoboda, Sam Herrera
Aug 19, 2021 -

McGrath BMW Of Elmhurst responded

This review is music to our ears, Marian! Thank you for choosing Elmhurst BMW and for sharing your kind words about our team. We wish you safe and happy miles ahead!

August 09, 2021

Excellent service at this dealership. Thank you so much Glenn, David and Sam for making the process easy and stress free. We highly recommend them. More

by Richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn, David, Sam
Aug 10, 2021 -

McGrath BMW Of Elmhurst responded

Thanks for leaving Elmhurst BMW your positive feedback, Richard! We're delighted our team took such great care of you. Safe travels, and come back soon!

August 04, 2021

Called the dealership one day to inquire about a BMW M240ix that I saw online, and by chance I was referred to Joe Svoboda. Turns out Joe grew up in the general vicinity I've lived in for a long time, More

by Shelby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Svoboda, and Jack Metz
Aug 05, 2021 -

McGrath BMW Of Elmhurst responded

Shelby - We love to read about your experience working with Joe and are so happy to hear that he helped you drive home from Elmhurst BMW a satisfied customer. Thank you for trusting us with this purchase! Your feedback means a lot and we wish you happy driving in your BMW M240i.

July 28, 2021

Good service and god advisor plus quality facility and pleasant environment not to mention clean reception area as well as convenient loaner which is a late model 5 series BMW. More

by crazyd1027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Albright
Jul 29, 2021 -

McGrath BMW Of Elmhurst responded

Thank you for taking the time to leave us your excellent review! We are so happy that you had a positive service experience with the Elmhurst BMW team. Safe travels!

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