McGrath BMW Of Elmhurst

Our second purchase with Michal Banach at Elmhurst BMW. We went back because the first experience was so positive. Elmhurst BMW is a very low-pressure sales philosophy dealership with a true sensitivity t We went back because the first experience was so positive. Elmhurst BMW is a very low-pressure sales philosophy dealership with a true sensitivity toward customer needs, objectives, and bottom-lines in negotiating a purchase contract. A flexible sense of give-and-take is the hallmark of a gifted sales person who has the ability to make a customer feel important in the process and a valued partner in the total selling and buying equation. When we considered buying our second BMW, there was never a question where we would go to find that automobile. Car dealerships and salespeople are generally perceived to be consumer adversaries. It is to Michal Banach's credit and Elmhurst BMW's sales philosophy that there is no sense of an adversarial relationship. We will definitely return to Elmhurst BMW and to Michal Banach for our next auto purchase. More

I have never seen a worse customer service. Poor handling of customer. Sub par website updates. Saleman makes a customer drive 30 miles and has the audacity to tell him the car got sold off of customer. Sub par website updates. Saleman makes a customer drive 30 miles and has the audacity to tell him the car got sold off More

I shopped around looking for the right price and best value for my money. I bought from Josh who knew all about the BMWs and helped me pick out the right car. He took the time and did not pressure me t value for my money. I bought from Josh who knew all about the BMWs and helped me pick out the right car. He took the time and did not pressure me to buy. The Manager worked with me and i fell like I got the right car and a good price. I am so happy with my BMW it is such a great car and it drives like nothing else i have ever owned. More

Leased a 2013 550i xDrive in February. worked with Eugene Royfe who handles Internet sales. Excellent experience....no hassle, clear, open and honest communication. Highly recommend Elmhurst BMW and Eugene Royfe who handles Internet sales. Excellent experience....no hassle, clear, open and honest communication. Highly recommend Elmhurst BMW and Eugene Royfe in sales.! More

Poor customer service, finance was mis-leading and when an error was brought to their attention that cost me money they chose to do nothing about it. Purchased the CPO BMW from a distance and they brought an error was brought to their attention that cost me money they chose to do nothing about it. Purchased the CPO BMW from a distance and they brought the car up to the minimum standards to meet CPO. There are alot of dealers to choose from, I would avoid this one. More

Michel took my 2011 in for trade for a 2013, he gave me a good price for my 2011 and a great price for the 2013.He had to special order the 2013 because i wanted the manual transmission . He said it would ta good price for my 2011 and a great price for the 2013.He had to special order the 2013 because i wanted the manual transmission . He said it would take about 6 weeks. Only took 5 weeks . When I came in to pick up my 335IS they had it pollished and looking awesome. Eugene instructed me on the operation of all controls and paired my I phone.Michel and Eugene did a great job.The dealership is immaculate and they said I can come get it washed anytime.They hand wash the cars so there arent any swirling brushes. More

We just purchased a 328xi from Elmhurst BMW and had a very good experience in the areas of salesman knowledge and support, pricing, and closing paperwork. I would strongly suggest you visit Elmhurst BMW very good experience in the areas of salesman knowledge and support, pricing, and closing paperwork. I would strongly suggest you visit Elmhurst BMW before you buy a car from any other dealership...it really was a pleasure to buy a car from them. More

These guys are great. I had my leased car towed there after blowing out a tire on LSD the other day. The service staff typically leaves at 5 but Bill had the crew stick around till a bit later so I coul after blowing out a tire on LSD the other day. The service staff typically leaves at 5 but Bill had the crew stick around till a bit later so I could come by and give them a new set of tires to put on the car. Lot of effort they put in for less than $100 job and on a car that's not even leased from this dealership. Thanks again! More

world class dealership, service and sales are neck and neck will a level of customer service that i have never experienced!!! everyone with my purchase to a simple oil change was fantastic! hey, i even pu neck will a level of customer service that i have never experienced!!! everyone with my purchase to a simple oil change was fantastic! hey, i even purchased a certified car, not new and we still were treated like we spent 100k! wow!! im so happy with my wife and my service i want to trade my corvette i for another bmw!! great job! More

Getting my New 2011 535 BMW was one of the best Getting my New 2011 535 BMW was one of the best experiences I have ever had in purchasing a new Luxury Vehicle. I have purchased Lexus, Mercedes, Getting my New 2011 535 BMW was one of the best experiences I have ever had in purchasing a new Luxury Vehicle. I have purchased Lexus, Mercedes, and BMW before but my experience at Elmhurst BMW was by far the best. Their knowledge and professionalism was a true breath of fresh air. Nicholas and Irv made the experience a true pleasure. I would feel more than comfortable in referring both friends and family because I know that they would be treated in the same professional manor. Truly a great experience !!!!! JDV More