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McGrath BMW Of Elmhurst

Elmhurst, IL

4.0
232 Reviews

500 W Lake St

Elmhurst, IL

60126

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Showing 232 reviews

March 05, 2013

Leased a 2013 550i xDrive in February. worked with Eugene Royfe who handles Internet sales. Excellent experience....no hassle, clear, open and honest communication. Highly recommend Elmhurst BMW and Eugene More

by Q7 SLine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Royfe
December 14, 2012

Poor customer service, finance was mis-leading and when an error was brought to their attention that cost me money they chose to do nothing about it. Purchased the CPO BMW from a distance and they brought More

by bhasser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene
October 21, 2012

Michel took my 2011 in for trade for a 2013, he gave me a good price for my 2011 and a great price for the 2013.He had to special order the 2013 because i wanted the manual transmission . He said it would ta More

by Robert SpagnolaSpagbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michel Banach and Eugene
December 06, 2011

We just purchased a 328xi from Elmhurst BMW and had a very good experience in the areas of salesman knowledge and support, pricing, and closing paperwork. I would strongly suggest you visit Elmhurst BMW More

by gdean11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Psaros
October 08, 2011

These guys are great. I had my leased car towed there after blowing out a tire on LSD the other day. The service staff typically leaves at 5 but Bill had the crew stick around till a bit later so I coul More

by imranz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
September 08, 2011

world class dealership, service and sales are neck and neck will a level of customer service that i have never experienced!!! everyone with my purchase to a simple oil change was fantastic! hey, i even pu More

by roblehman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bonnie, korry, brian
April 03, 2011

Getting my New 2011 535 BMW was one of the best Getting my New 2011 535 BMW was one of the best experiences I have ever had in purchasing a new Luxury Vehicle. I have purchased Lexus, Mercedes, More

by jvelick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irv and Nicholas
April 03, 2011

Had a high speed vibration in my new 535. Called for a Had a high speed vibration in my new 535. Called for a service appointment and was immediately told that I could bring my car the same afternoo More

by jvelick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irv
April 01, 2011

Started shopping on line over a month ago and sent quires to several BMW dealers. Some responded quickly and some only generic, one never even a thank you. I was very specific and shopped the exact same ca More

by steve1013
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
January 31, 2011

The salesman misrepresented the certified used car warranty. He assured me everything was covered but maintenance items. Now they want to charge me $1288 to replace a faulty radio. Turns out it isn More

by just_bob
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bonnie, Tim