McGrath BMW Of Elmhurst

I Want My Deposit BACK This is a follow up review from my previous "1 star" review posted on 10/1/14 under the name BadElmhurstBMW. I'm using my cousin account to update th This is a follow up review from my previous "1 star" review posted on 10/1/14 under the name BadElmhurstBMW. I'm using my cousin account to update this review as I can't log in and update. 11/06/2014 The car that we ordered has been SOLD to another buyer. Yet, they still refuse to refunds the $1000.00 deposit. I was courteous enough not to post any names because I believe it's not a right thing to do BEFORE. The reason from the sale man Mr. Eugene Royfe and the Sales manager Mr. Irv Shender is "We are not refunding your deposit because you posted a NEGATIVE reviews online". I personally offered to take the negative reviews down if they just refund MY MONEY (see previous unaltered reviews). The response to my review was not from the owner. I e-mailed directly to the e-mailed that listed in the reply and no response. This place give BMW a bad name. I will not rest until I get my deposit back. More

WORST CAR BUYING EXPERIENCE EVER! EVERYONE WHO IS THINKING ABOUT BUYING A CAR FROM THIS DEALERSHIP SHOULD READ THIS!!! I came in in the morning to trade in my bmw and buy a used audi, EVERYONE WHO IS THINKING ABOUT BUYING A CAR FROM THIS DEALERSHIP SHOULD READ THIS!!! I came in in the morning to trade in my bmw and buy a used audi, from Josh Douglas but unfortunately their finance manager couldn't get me a loan. So I told Josh I can probably get approved by another dealership for a loan and bring him a certified check in a few hours. He said that would be fine. So I went and got the loan from the other dealership and brought a certified check of the amount they were asking. I approach the used car manager Tim Baber and ask if Josh was around and he tells me Josh is with a costumer. So I tell Tim that i'm here to buy the audi and that I have a certified check with there asking price for it. He replies I cant sell the car to another dealership. So I explain why I have a certified check from another dealership and he says, he has another costumer who' s interested and he has a trade in, and he wont sell me the car unless I get a loan through a company that's not another dealership and I trade in my car. So basically Tim Baber wouldn't let me pay the asking price for the car because he wanted to rip off another costumer or me by giving them a low offer on there trade in and profiting off of that, but also profiting off of the audi they were going to sell. Tim Baber is a weasel. DONT BUY FROM THESE GOONS More

Best customer experience hands down! Was looking for a car for my dad and out of the dealerships I contacted, it was Eugene Royfe who reached out and worked with me throughout the whole p Was looking for a car for my dad and out of the dealerships I contacted, it was Eugene Royfe who reached out and worked with me throughout the whole process. Gave me a great price and made sure the process was smooth when I came in to sign off. Look for Eugene Royfe foot the best experience! I'll be coming back to grab a car for myself in the future! More

will buy again Great sales staff and service departmment. Lydia and Nick (sales) were great. Joel in service was also great and everyone was professional.I will retu Great sales staff and service departmment. Lydia and Nick (sales) were great. Joel in service was also great and everyone was professional.I will return and recommend to friends and family. More

very pleasent I had stopped in several months back to test drive a X3 as we were considering selling the A4 convertible for a smaller SUV. Had been Audi loyalists I had stopped in several months back to test drive a X3 as we were considering selling the A4 convertible for a smaller SUV. Had been Audi loyalists for many years but were considering other options. Matt Publo met me when I walked in and was very informative and helpful during the test drive while well aware that we were not ready to purchase. Very different experience form the Audi dealership that we had bought several cars from. In July we had made our decision and Matt helped us select a demo '14 X3 with the right color and options. Very pleased with the car, have not yet had the opportunity to vet the service group. More

Great service Elmhurst. Service is top notch.will return to have my BMW serviced?.dan the shop foreman test drove with me to make sure. It was fixed right the first Elmhurst. Service is top notch.will return to have my BMW serviced?.dan the shop foreman test drove with me to make sure. It was fixed right the first time. More

I love my BMW X3. Thanks Elmhurst BMW! Michal was so helpful! Will never go to a different dealer! I am a recent college grad and Michal was so helpful during my first car purchase! I am re Michal was so helpful! Will never go to a different dealer! I am a recent college grad and Michal was so helpful during my first car purchase! I am recommending him to family and friends!! More

This was another excellent sales experience with Elmhurst BMW on my second BMW purchased from them this year. Everything was very professional and straight-forward with competitive pricing. The sales staff, BMW on my second BMW purchased from them this year. Everything was very professional and straight-forward with competitive pricing. The sales staff, service staff, General Manager, and Finance Manager are all superb. When reviewing the lease paperwork the Finance Manager discovered another obscure $500 BMW credit that he applied. This was on top of the two $1,000 BMW credits that I knew about. When the car arrived at the dealership, my client adviser called me while it was still on the truck. The Service Manager expedited the dealer preparation so I could take delivery promptly. I have leased or purchased seven BMW's. My last four were from Elmhurst BMW. They are the best. I highly recommend them. More

Eugene was extremely easy to work with. We purchased an X1 to replace my wife's X3. We told Eugene what we were looking for and he checked his dealer stock to find a car that would meet our needs. He actua X1 to replace my wife's X3. We told Eugene what we were looking for and he checked his dealer stock to find a car that would meet our needs. He actually found 3 cars. The one we purchased was a very low mileage Demo that actually had our most important requirements. It also had a package that was more than we needed...but we liked. Eugene gave us a very attractive price on the X1 and also a great price on our trade in. We purchased the car and Eugene had the car cleaned up and we took it home. He made the process very easy and enjoyable. This was a low pressure friendly situation. My wife loves her new car. More

Dave Hubner and Irv professionally and efficiently helped my wife and I order her 2014 535xi configured just the way she wanted it and at a fair price. We had the opportunity to check all options, new featur my wife and I order her 2014 535xi configured just the way she wanted it and at a fair price. We had the opportunity to check all options, new features, and get all our questions answered about the new model updates. This was the seventh new car we have purchased from Elmhurst because we are always treated very well throughout the dealership from the receptionist, sales staff, service department and management we are always treated with respect and as if we are the most important people in the building, We continue to recommend friends and family to Elmhurst and plan to continue returning there to purchase our BMW's . Ron and Jan Bean Lake In The Hills More