McGrath BMW Of Elmhurst

Had a great experience at Elmhurst. Very friendly staff. Was working with Josh he helped me find the X6 I was looking for. Had lots of information about cars. Was working with Josh he helped me find the X6 I was looking for. Had lots of information about cars. More

Excellent used car buying experience Found an Audi Q5 they had listed online. Contacted Eugene and reached an agreement on price. I flew in the next day and caught an Uber from the air Found an Audi Q5 they had listed online. Contacted Eugene and reached an agreement on price. I flew in the next day and caught an Uber from the airport to get to the dealership. I arrived to find the car in doors, perfectly detailed, and in impeccable condition. Both the vehicle and the dealership far exceeded my expectations. More

Terrible customer service - submitted a lead and no one responded in 3 days. I contacted them again and they were very short with me. I’ll take my business somewhere else. responded in 3 days. I contacted them again and they were very short with me. I’ll take my business somewhere else. More

We had a great experience buying a car at Elmhurst BMW. Transaction was efficient, All options we requested were included, No pressure at all. Thanks! Transaction was efficient, All options we requested were included, No pressure at all. Thanks! More

Slow but good customer service I met with Joeseph Svoboda in the morning and we did a test drive on a used car. Great guy answered all ya questions. Had some other cars to look at b I met with Joeseph Svoboda in the morning and we did a test drive on a used car. Great guy answered all ya questions. Had some other cars to look at but they weren’t as nice as the one Joe showed me so I called back saying I’d be there 30 min to purchase the car at the price we talked about. I get there and it takes them over 2 hours to get me in to an office to start signing papers (not Joseph’s fault but upper management). Like the title says I like the customer care but they need to stream line people purchasing vehicles. More

Timing chain slipped while they were servicing my car My 2014 BMW X3 went in for an alternator replacement, while there they failed to diagnose a loose timing belt, which was not noticeable at the time I My 2014 BMW X3 went in for an alternator replacement, while there they failed to diagnose a loose timing belt, which was not noticeable at the time I dropped the car off, but was as I was pulling out of the repair shop. Was encouraged to spend $2,400 to replace the timing chain and oil pump by my service representative (over the expressed recommendation of the tech). After doing the repair the car it was determined that the engine was nocking and that I would have to spend another $12,000 to replace the engine. They refused to refund the original repair. I ended up purchasing a different car, but it took three weeks of negotiating with the dealership, service, and BMW to get down to a satisfactory price. And even though I was spending over $30K on a new car they still made me pay for a part that didn't fix the car. My salesman did good work and probably helped me negotiate through a bureaucratic nightmare, but it was only my persistence that made a price palatable. Overall my experience was a disappointment and one that I will not be repeating at Elmhurst BMW again. More

Smooth and quick I don’t write reviews and I don’t like car shopping but Eugene Royfe made the experience as smooth as I’ve ever experienced. Came to a great price on I don’t write reviews and I don’t like car shopping but Eugene Royfe made the experience as smooth as I’ve ever experienced. Came to a great price on my trade and the new car in 2 hours, I was out the door in my new car. More

2018 Jaguar - super pleased Entire team was fantastic to work with! Primarily dealt with Josh Hatzigiannis who was awesome and very knowledgeable! Would recommend 110%! Financi Entire team was fantastic to work with! Primarily dealt with Josh Hatzigiannis who was awesome and very knowledgeable! Would recommend 110%! Financing quick and easy as well. More

Great dealership Great experience with Elmhurst, everyone there was so welcoming and helpful. Very happy with our new X3. Joe Svoboda was an awesome salesman, he was s Great experience with Elmhurst, everyone there was so welcoming and helpful. Very happy with our new X3. Joe Svoboda was an awesome salesman, he was so friendly and worked very patiently with us to find a good deal. Definitely will go with Elmhurst for the next car! More

Extraordinary ! Title says is all amazing service ! big thanks to the BMW genius who had an answer for every question i asked! definitely happy with my all new X7 ! t Title says is all amazing service ! big thanks to the BMW genius who had an answer for every question i asked! definitely happy with my all new X7 ! thanks Elmhurst BMW More