McGrath BMW Of Elmhurst

Overall pleasant experience. vERY satisfied with both the car and the service. Michael B. Was prompt with responses to my questions. Delivery was fast as requested. the car and the service. Michael B. Was prompt with responses to my questions. Delivery was fast as requested. More

if you want a beautiful dealership with lots of inventory to choose from, and excellent service...this is your place to buy!! Their quick follow up is like I’ve never seen before!! to choose from, and excellent service...this is your place to buy!! Their quick follow up is like I’ve never seen before!! More

Loved my experience at Elmhurst BMW. Eugene was a big help in buying my 2016 Macan S. Couldn't be happier with my purchase or their service. help in buying my 2016 Macan S. Couldn't be happier with my purchase or their service. More

Excellent service from Joe. Appreciated the swift transaction! We knew what we wanted and Joe had all the finance documents ready so we were able to get in and out in less than an hour. transaction! We knew what we wanted and Joe had all the finance documents ready so we were able to get in and out in less than an hour. More

Yikes! Was charged $70 to replace a backup light. Didn’t think I would need a quote on that service but lesson learned, that was my first service there and will be my last. think I would need a quote on that service but lesson learned, that was my first service there and will be my last. More

Bad service and dishonest I purchased a 2015 Lexus RX350 from them 4 weeks ago and am unhappy with their service. We travelled over two hours to get to the dealership and afte I purchased a 2015 Lexus RX350 from them 4 weeks ago and am unhappy with their service. We travelled over two hours to get to the dealership and after pre arranging our arrival, I was passed back and forth between reps as one of the reps had a training session, the rep I was left with did not seem very friendly and obviously unhappy he had to deal with someone else's customer. We were told the car would be discounted $500 but when finance drew up the paperwork it was only $300, They also charged me $80 for Nitrogen in the tires without asking me first, but said they did that with all their cars. They told me I would be financing through Chase but the paperwork I received in the mail was through Bank of America. The within 3 hours of driving the car (2hr & 20mins to get back home from dealer) and less than 24 hours after purchase, I had several warning lights show up on the car. They told me to take it to a local dealer for repair and resolution, stating they wanted to help. When The Lexus dealer said it was a bad sensor, they then told me sorry, sensors are like light bulbs and can go at anytime and it was ok when I left the dealership. This repair cost me over $600. Very unhappy with the service both before and afterwards. More

BUYNING FRAUD I was cheated when buying a BMW x5, I was told that the car was not damaged .... after a few months of use, the carfax showed information that the car I was cheated when buying a BMW x5, I was told that the car was not damaged .... after a few months of use, the carfax showed information that the car was damaged ,,,, I paid a high price because I said before buying that I was interested only in an accident-free car .. .... after intervention from the manager, I was sent away, he didn't want to talk to me .... you bought what you got .... the manager's rudeness and deceiving the buyer ... and when you buy, get out of the reptile ... your problem ... I do not recommend this dealer .... I will not buy any car there anymore .... More

Staff at Elmhurst BMW were wonderful. They were courteous, knowledgeable and assisted me every step of the way with my new car. I couldn’t be more happy with everything! courteous, knowledgeable and assisted me every step of the way with my new car. I couldn’t be more happy with everything! More

I’ve shopped at a few BMW dealers. Elmhurst BMW was by far the most welcoming. Mike Banach was honest, genuine and should be commended for his honesty and follow-up on car status. far the most welcoming. Mike Banach was honest, genuine and should be commended for his honesty and follow-up on car status. More

Great car buying experience Michal Banach was very helpful and responsive to all of my questions and needs during the car search. He helped to schedule a test drive on short not Michal Banach was very helpful and responsive to all of my questions and needs during the car search. He helped to schedule a test drive on short notice and every other step in the process. More