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McGrath BMW Of Elmhurst

Elmhurst, IL

4.0
235 Reviews

500 W Lake St

Elmhurst, IL

60126

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Showing 235 reviews

November 14, 2020

Eugene and his associates were knowledgeable, efficient, and a pleasure to work with. They made the car buying process quick and easy. The car was just as advertised. More

by Plp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene, Jack, Kelly, Sam
Nov 16, 2020 -

McGrath BMW Of Elmhurst responded

Reviews like this one make our day! We are delighted to hear that Eugene made it simple for you to get into your new vehicle. Thank you for choosing Elmhurst BMW and safe driving!

November 14, 2020

Mike Banach was fabulous. He went above and beyond to find out if a car from the sister dealership Elmhurst Toyota was available. He knows all the details of the differences between all the BMW models. H More

by Santolec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Banach
Nov 17, 2020 -

McGrath BMW Of Elmhurst responded

Your feedback means so much to us and we appreciate you taking the time to share! Mike is great to work with and we are glad to hear that he walked you through the purchase of your BMW. On behalf of all of us at Elmhurst BMW, safe travels!

November 12, 2020

Classic bait and switch operation. Shady finance person and unfriendly sales person. Raised the price at the last minute and misrepresented the extended warranty. I will never buy another vehicle from them More

by Unsatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Metz, Eugene Royfe
Nov 13, 2020 -

McGrath BMW Of Elmhurst responded

This is a concerning review to read. I assure you that it is never our intention to mislead our customers here, and I would be more than willing to speak with you directly about what happened. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Irv Shenderovsky - General Manager - 630-833-7945 ext 3302

November 02, 2020

Knowledgeable service adviser aided by competent technicians. Nice waiting area for same day service. Car returned washed without fingerprints on the interior. Overall a pleasant experience More

by claudioricci66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Albright
Nov 03, 2020 -

McGrath BMW Of Elmhurst responded

Thank you for taking the time to post about your recent service visit! We are glad to hear that you're a satisfied customer. Enjoy your day! - Elmhurst BMW team

October 17, 2020

my husband and I drove to a BMW dealership on 10.16.2020 to see a couple of cars and take a test drive. Employee Josh greeted us and he was very polite, attentive and helpful. He told about the advantages More

by Milana.kolesnikova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Oct 19, 2020 -

McGrath BMW Of Elmhurst responded

Milana - We are delighted to hear that Josh welcomed you and your husband to our dealership and helped you find the right vehicle for you. Congratulations on your Mercedes-Benz GLE 350 4matic! All of us at Elmhurst BMW are grateful for your business and kind review. Thank you so much.

October 16, 2020

Great experience. Mike was very informative, helpful and made for a great experience. I would recommend Mike to anyone looking to purchase a new car. More

by Philpiecuch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Banach
Oct 16, 2020 -

McGrath BMW Of Elmhurst responded

Thank you for the review! We love hearing that Mike delivered such an exceptional purchase experience. Congratulations on your new vehicle and safe travels! We hope to see you back at Elmhurst BMW down the road!

September 17, 2020

I would absolutely give more stars if I could to BMW ELMHURST specially to Mike who helped me get my first BMW. He made everything painless, smooth and flawless! He directly gave me their best price and More

by LAURENFLEURY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michal Banach
Sep 17, 2020 -

McGrath BMW Of Elmhurst responded

Hi Lauren - Thank you for taking the time to review Elmhurst BMW! We are happy to hear that Mike went above and beyond to deliver such an excellent purchase experience. We appreciate your business and are wishing you many safe and happy miles in your new vehicle!

August 30, 2020

Our buying experience was outstanding! Joe Svoboda went out of his way to get us in the vehicle we really wanted! He was patient and showed us what options worked for our price range. Everyone from start t More

by Bugg4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe S , Sam
Sep 01, 2020 -

McGrath BMW Of Elmhurst responded

Thank you for the review! Joe and Sam are both excellent members of our team here at Elmhurst BMW, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your BMW X5!

July 29, 2020

I purchased a Bmw m550 from Elmhurst bmw and had a great experience. Josh Hatzigiannis Was my salesman and did a fantastic job from start to finish. Because I live 800 miles from the dealership Josh took c More

by selectaseal10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Hatzigiannis
Jul 30, 2020 -

McGrath BMW Of Elmhurst responded

Thank you for sharing such fantastic feedback for Elmhurst BMW. We want customers to feel confident every step of the way and I am glad to hear that Josh walked you through the purchasing process to ensure everything went smoothly. Safe travels in your BMW M550!

July 26, 2020

Eugene at Elmhurst was really patient and professional assisting me purchasing my vehicle. I really enjoyed the experience! Definitely recommend to people who is looking for getting a BMW! More

by Shih
Recommend Dealer
Yes
Employees Worked With
Eugene Royfe
Jul 27, 2020 -

McGrath BMW Of Elmhurst responded

We're so proud to have earned your business and your endorsement! It's wonderful to hear that Eugene made your car-buying experience at Elmhurst BMW so attentive and enjoyable. We wish you many safe and happy miles in your new vehicle!

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