McGrath Arlington Kia

Excellent friendly sales force; the opposite of our experience a day earlier w/ a classic "hard sale"; staff worked hard to hit our price range and type of vehicle which was not easy; thank you for you experience a day earlier w/ a classic "hard sale"; staff worked hard to hit our price range and type of vehicle which was not easy; thank you for your excellent work, we will definitely be back and will advise to others! More

Dan was very courteous, professional and helpful in the selection and purchase of our car. Mike Lemm went out of his way getting the deal done to our specifications and the paper work done in a timely mann selection and purchase of our car. Mike Lemm went out of his way getting the deal done to our specifications and the paper work done in a timely manner. We have mostly dealt with Lexus in the past years and was very pleasantly surprised at the quality of service at Arlington Kia Palatine and will look for another car there when my lease with Lexus is up in Nov. 2011. More

From the moment we drove onto the lot until the license plates were on, we were impressed with Arlington Kia. We had difficulty locating just the right 2011 Kia Optima SX equipped to our desires. George plates were on, we were impressed with Arlington Kia. We had difficulty locating just the right 2011 Kia Optima SX equipped to our desires. George Matusyan and Arlington Kia had the right model, in the right color, with the right options. The buying process was as effortless as we have ever had buying a car. We laid out what we expected in regards to pricing, trade value and financing and they were able to meet or exceed our expectations. All of the staff on duty when we completed the deal were personable and professional. We feel that we received a very fair deal on a great car and would recommend Arlington Kia to friends and family. Heck, even strangers. We'll likely be in the market for a pre-owned car next year and Arlington Kia will be our first stop. More

I knew pretty much what I was looking for so when the family and I stopped at Arlington Kia and met Chris, I gave him my requirements. He quickly set us up with an EX to test. Chris did a great job of go family and I stopped at Arlington Kia and met Chris, I gave him my requirements. He quickly set us up with an EX to test. Chris did a great job of going over the features of the car while we were driving it. The one thing that I appreciate the most is that fairly early in our conversation I told him specifically what I hated about my last car buying experience and he definitely listened because our negotiation had none of the frustration of that other experience (which was not with a Kia dealer, BTW). Additionally, the other people I dealt with (who were all very courteous) also seemed to avoid the same issues so I believe that Chris took the time to communicate my negotiation preferences to them. Again, kudos to the Arlington Kia team for respecting my requests. In the end, we got a car that we're happy with and when we left the dealership I was actually calm. This was a much better experience than what I've had in the past. More

I would really like to take the time to thank George, Mike, John and the whole crew over at Arlington Kia for making my first new car buying experience an amazing one. They exceeded all my expectations a Mike, John and the whole crew over at Arlington Kia for making my first new car buying experience an amazing one. They exceeded all my expectations and have made me one very happy and proud Kia owner. Not only did they give me a can’t beat deal but they battled hard to get me the best financing and stood up well against my hard balling dad. I went in looking at one car and one car only and they knew as much as I did it had my name all over it. I really felt like these guys were on my side and not just trying to increase their numbers. Mr. Rohrman you have a great gang over here and when you’re feeling generous make sure you take care of them as well as they took care of me. Thank you again Arlington, you guys rock! See ya soon. More

From the time I first called Arlington Kia in Palatine and spoke with Dwight (who was more than patient as I asked my list of questions about a brand I knew little about) and with whom I worked a few week and spoke with Dwight (who was more than patient as I asked my list of questions about a brand I knew little about) and with whom I worked a few weeks later once I made decision to purchase, through the expert handling by John of all the paperwork attached to buying a new vehicle, Frederico who did the last minute pre-delivery detailing, I was and remain thoroughly impressed. The associates at this particular dealership are courteous, knowledgeable, professional and friendly (without being pushy!) I’m a tough person to please and very skeptical of salespeople in general, but my experience was nothing less than positive. If you’re considering the Kia brand, stop by this dealership – I think you’ll be similarly impressed. More

I recently purchased a pre owned Kia Forte from Arlington Kia and could not be any happier with my experience. I didn't even want a new car, but I HAD to buy another car. My expectations were totally blown Kia and could not be any happier with my experience. I didn't even want a new car, but I HAD to buy another car. My expectations were totally blown away by my salesman and the pre owned manager. To be honest I was expecting the worst after the previous two dealership experiences I had that day! I couldn't have been treated better by my salesman and the pre owned manager. I explained to them that I needed a new car that was great on gas, but most of all that I could afford. My salesman and the pre owned manager came to my rescue by showing me SEVERAL vehicles that would work within my price range!! I WAS THRILLED THAT I WASN'T TREATED LIKE A MORON AND HOW AWESOME EVERYONE WAS!!! So simple!!! I picked the car I wanted, got the payment I wanted, and was driving my new car home in no time at all. THANK YOU ARLINGTON KIA!!! YOU MADE THINGS SO SIMPLE AND I AM SOOO HAPPY WITH MY CAR AND YOUR DEALERSHIP!!! More

I had a great experience this past weekend when purchasing my daughter her first car. I was very skeptical about purchasing a used vehicle as my daughter's car because she will be leaving for coll purchasing my daughter her first car. I was very skeptical about purchasing a used vehicle as my daughter's car because she will be leaving for college in a few months and we needed something reliable. The staff at Arlington Kia helped put my mind at ease and ultimately identified the perfect choice for our needs. The vehicle was clean, had a clean record and will be great on gas. I will definatly come back to Arlington Kia in a few years when we purchase a used vehicle for our son. Thank you Arlington Kia! More

I purchased a Rio and really enjoyed the upfront atmosphere and quick transaction. I would highly recommend to anyone looking for a pressure free situation and knowledgeable staff. I even was able atmosphere and quick transaction. I would highly recommend to anyone looking for a pressure free situation and knowledgeable staff. I even was able to get them to go over the vehicle and explain how everything works. Most places don't do that to my knowledge. Thanks. More

This was by far the most honest and fair dealership I have ever dealt with. In fact, I purchased a 2011 Kia Soul Exclaim for my wife in January and two months later bought a Kia Sorento SX for myself. Ea have ever dealt with. In fact, I purchased a 2011 Kia Soul Exclaim for my wife in January and two months later bought a Kia Sorento SX for myself. Each employee and manager was very helpful through out the sales process. I felt that in both cases the sales staff worked to make sure to explain the features of the vehicle to make sure that it would meet my needs. Then when it came to working the pricing, the process was handled in the most professional manner and not the frustrating time consuming approach I have experienced at other dealerships. I also had the opportunity to meet the service department employees and feel very confident that any service needs will be taken care of quickly when the time comes for me to utilize their full service department. I definitely will recommend Arlington Kia to my friends and would tell anyone else looking for a new or used car to include them in their search. More