McGrath Arlington Kia

I Talked with George on a internet to get the price of New 2011 Kia Sorento LX. He replied with the price little over to $20000 and I agreed to visit the dealer. What I found was that the car he gave me New 2011 Kia Sorento LX. He replied with the price little over to $20000 and I agreed to visit the dealer. What I found was that the car he gave me was a used loaners car. I also mentioned I have trade in but they did not looked at it. The positive side is that I felt welcome at Arlington Kia and did not feel pressured that much. I talked with sales person Dan Wyss who was very helpful and friendly. I would suggest to anyone not to trip to Arlington Kia without confirming new car or used car price. More

Everyone was very nice and friendly. They were easy to work with. They give free car washes once a week and free loaner when and if it comes back in for service. Kia gives a nice car for the money. They w work with. They give free car washes once a week and free loaner when and if it comes back in for service. Kia gives a nice car for the money. They were also very helpful to all of us. They have good time management. More

I would highly recommend this dealership!! They were very helpful and knowledgeable about their products (other dealerships couldn't give me direct and honest answers). They worked with me on the price range helpful and knowledgeable about their products (other dealerships couldn't give me direct and honest answers). They worked with me on the price range I was looking for and I definitely did not expect to drive out of here with the top of the line KIA Optima!! I absolutely love my new car!!! I rate this dealership ten out of ten!!!! More

Excellent friendly sales force; the opposite of our experience a day earlier w/ a classic "hard sale"; staff worked hard to hit our price range and type of vehicle which was not easy; thank you for you experience a day earlier w/ a classic "hard sale"; staff worked hard to hit our price range and type of vehicle which was not easy; thank you for your excellent work, we will definitely be back and will advise to others! More

I started this new car buying experience as a surprise for my son's 9th birthday. Although he was completely embarrassed by my old car I was not looking forward to the hassle of purchasing a new car. My p for my son's 9th birthday. Although he was completely embarrassed by my old car I was not looking forward to the hassle of purchasing a new car. My past experiences with dealerships have been less than enjoyable and in some cases downright irritating. I walked on to the lot, and rather than being swarmed and immediately pressured I was greeted nicely and left alone to know that if I needed anything they would be right there when I needed them. The salesperson (Melissa) showed me exactly what I was interested in and was just as excited about my plan to surprise my son as I was. She helped me find the perfect model of KIA Soul, and worked with Melissa, of used car sales, on the financing until the payments were right within my price range. On top of that Scott worked out a way for me to install a sunroof at a reasonable price. It was the icing on the birthday cake surprise. The whole dealership joined in on the fun of surprising my son. The car was full of balloons, they found me a giant bow to place on top, there were messages “written” on the floor mats that said Happy Birthday and Surprise; and to top it all off they wrapped a special little present for him and placed it on the passenger seat. My son agrees that this was the best Birthday ever, and I owe it all to the friendly and helpful associates at Arlington KIA. Of course, he is only 9, so he has 7 more years until he officially gets to take the wheel. In the mean time his new bike (which matches the KIA) will be his wheels, but he is super excited to get his first chance to drive that car, and when he does take it over I hope this dealership is still around for me to get my next new car! More

Dan was very courteous, professional and helpful in the selection and purchase of our car. Mike Lemm went out of his way getting the deal done to our specifications and the paper work done in a timely mann selection and purchase of our car. Mike Lemm went out of his way getting the deal done to our specifications and the paper work done in a timely manner. We have mostly dealt with Lexus in the past years and was very pleasantly surprised at the quality of service at Arlington Kia Palatine and will look for another car there when my lease with Lexus is up in Nov. 2011. More

From the moment we drove onto the lot until the license plates were on, we were impressed with Arlington Kia. We had difficulty locating just the right 2011 Kia Optima SX equipped to our desires. George plates were on, we were impressed with Arlington Kia. We had difficulty locating just the right 2011 Kia Optima SX equipped to our desires. George Matusyan and Arlington Kia had the right model, in the right color, with the right options. The buying process was as effortless as we have ever had buying a car. We laid out what we expected in regards to pricing, trade value and financing and they were able to meet or exceed our expectations. All of the staff on duty when we completed the deal were personable and professional. We feel that we received a very fair deal on a great car and would recommend Arlington Kia to friends and family. Heck, even strangers. We'll likely be in the market for a pre-owned car next year and Arlington Kia will be our first stop. More

I knew pretty much what I was looking for so when the family and I stopped at Arlington Kia and met Chris, I gave him my requirements. He quickly set us up with an EX to test. Chris did a great job of go family and I stopped at Arlington Kia and met Chris, I gave him my requirements. He quickly set us up with an EX to test. Chris did a great job of going over the features of the car while we were driving it. The one thing that I appreciate the most is that fairly early in our conversation I told him specifically what I hated about my last car buying experience and he definitely listened because our negotiation had none of the frustration of that other experience (which was not with a Kia dealer, BTW). Additionally, the other people I dealt with (who were all very courteous) also seemed to avoid the same issues so I believe that Chris took the time to communicate my negotiation preferences to them. Again, kudos to the Arlington Kia team for respecting my requests. In the end, we got a car that we're happy with and when we left the dealership I was actually calm. This was a much better experience than what I've had in the past. More

I would really like to take the time to thank George, Mike, John and the whole crew over at Arlington Kia for making my first new car buying experience an amazing one. They exceeded all my expectations a Mike, John and the whole crew over at Arlington Kia for making my first new car buying experience an amazing one. They exceeded all my expectations and have made me one very happy and proud Kia owner. Not only did they give me a can’t beat deal but they battled hard to get me the best financing and stood up well against my hard balling dad. I went in looking at one car and one car only and they knew as much as I did it had my name all over it. I really felt like these guys were on my side and not just trying to increase their numbers. Mr. Rohrman you have a great gang over here and when you’re feeling generous make sure you take care of them as well as they took care of me. Thank you again Arlington, you guys rock! See ya soon. More

From the time I first called Arlington Kia in Palatine and spoke with Dwight (who was more than patient as I asked my list of questions about a brand I knew little about) and with whom I worked a few week and spoke with Dwight (who was more than patient as I asked my list of questions about a brand I knew little about) and with whom I worked a few weeks later once I made decision to purchase, through the expert handling by John of all the paperwork attached to buying a new vehicle, Frederico who did the last minute pre-delivery detailing, I was and remain thoroughly impressed. The associates at this particular dealership are courteous, knowledgeable, professional and friendly (without being pushy!) I’m a tough person to please and very skeptical of salespeople in general, but my experience was nothing less than positive. If you’re considering the Kia brand, stop by this dealership – I think you’ll be similarly impressed. More