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McGrath Arlington Kia

Palatine, IL

2.7
300 Reviews

1400 E Dundee Rd

Palatine, IL

60074

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Showing 300 reviews

July 06, 2011

I would happily return to this dealership to buy a new vehicle. The atmosphere is very friendly and relaxed; I never felt pressured to buy something I didn't want and was treated with utmost curtesy and r More

by jayeldeher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Albertson
June 28, 2011

I went in looking for a car for my daughter and was very satisfied with what I got at this dealership. George was very helpful and took the time to explain everything for me. It is very hard to find good More

by kiario1213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George M., Sales Consultant
Jun 29, 2011 -

McGrath Arlington Kia responded

Congratulations on your new Kia Rio! I apologize that you had a poor experience with another one of our associates, as we strive for excellent customer satisfaction on a daily basis. I am very happy to hear George made this experience worthwhile and ultimately was able to earn your business. We are very aware how lucky we are to have George here! He is one of our most knowledgeable sales people with an incredible light hearted personality, and I will be sure to show him this glowing review! If you have any questions or concerns please contact either George or Andrea at 847-202-3900 and we would be happy to help you. Thank you!

June 23, 2011

Overall, had an excellent experience at the dealership. Overall, had an excellent experience at the dealership. Salesperson was very knowledgeable about the vehicle (Optima). Was not pushy but direct an More

by MAS713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Albertson & Jabari Goodman
June 21, 2011

Loved the used Jeep. The car was very clean and in great shape too. Dwight Albertson was a friendly helpful salesman. I would recommend this dealership and will go back again. More

by sleliter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Alberson
June 20, 2011

Dwight met us as we got out of our car. He was extremely Dwight met us as we got out of our car. He was extremely helpful, knowlegable, and kind. I feel that we received the best deal for the new car and More

by Sharon Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Albertson
June 17, 2011

Our experience was very good. Ken treated us with respect and we enjoyed the visits with him. Yes, this is a very good dealer. More

by hfsradiofan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
May 31, 2011

I Talked with George on a internet to get the price of New 2011 Kia Sorento LX. He replied with the price little over to $20000 and I agreed to visit the dealer. What I found was that the car he gave me More

by joonyoon59
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George
May 05, 2011

Everyone was very nice and friendly. They were easy to work with. They give free car washes once a week and free loaner when and if it comes back in for service. Kia gives a nice car for the money. They w More

by brandt89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight and Mike
April 26, 2011

I would highly recommend this dealership!! They were very helpful and knowledgeable about their products (other dealerships couldn't give me direct and honest answers). They worked with me on the price range More

by tifburds11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Costa and Mike Lemm
April 24, 2011

I started this new car buying experience as a surprise for my son's 9th birthday. Although he was completely embarrassed by my old car I was not looking forward to the hassle of purchasing a new car. My p More

by anitandian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa (used car sales) Melissa (salesperson), and Scott
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