McGrath Arlington Kia
Palatine, IL
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Overall, had an excellent experience at the dealership. Overall, had an excellent experience at the dealership. Salesperson was very knowledgeable about the vehicle (Optima). Was not pushy but direct an Overall, had an excellent experience at the dealership. Salesperson was very knowledgeable about the vehicle (Optima). Was not pushy but direct and honest. Was in and out of the dealership in roughly an hour it seemed, very efficient work. The vehicle itself is huge inside, very neat interior, great power and really good fuel economy. Love the way it handles. I would describe it as 'tight' handling, which I prefer. For the price and warranty it was a great buy. Thanks again! Take care, Happy Customer More
Loved the used Jeep. The car was very clean and in great shape too. Dwight Albertson was a friendly helpful salesman. I would recommend this dealership and will go back again. shape too. Dwight Albertson was a friendly helpful salesman. I would recommend this dealership and will go back again. More
Dwight met us as we got out of our car. He was extremely Dwight met us as we got out of our car. He was extremely helpful, knowlegable, and kind. I feel that we received the best deal for the new car and Dwight met us as we got out of our car. He was extremely helpful, knowlegable, and kind. I feel that we received the best deal for the new car and a good trade-in for our car. He went out of his way to find the color we wanted. He took very good care of us and we appreciate that very much. Thank you Dwight for taking such good care of us. We felt very comfortable buying a car from you. Best wishes. Peter and Sharon Gail More
I Talked with George on a internet to get the price of New 2011 Kia Sorento LX. He replied with the price little over to $20000 and I agreed to visit the dealer. What I found was that the car he gave me New 2011 Kia Sorento LX. He replied with the price little over to $20000 and I agreed to visit the dealer. What I found was that the car he gave me was a used loaners car. I also mentioned I have trade in but they did not looked at it. The positive side is that I felt welcome at Arlington Kia and did not feel pressured that much. I talked with sales person Dan Wyss who was very helpful and friendly. I would suggest to anyone not to trip to Arlington Kia without confirming new car or used car price. More
Everyone was very nice and friendly. They were easy to work with. They give free car washes once a week and free loaner when and if it comes back in for service. Kia gives a nice car for the money. They w work with. They give free car washes once a week and free loaner when and if it comes back in for service. Kia gives a nice car for the money. They were also very helpful to all of us. They have good time management. More
I would highly recommend this dealership!! They were very helpful and knowledgeable about their products (other dealerships couldn't give me direct and honest answers). They worked with me on the price range helpful and knowledgeable about their products (other dealerships couldn't give me direct and honest answers). They worked with me on the price range I was looking for and I definitely did not expect to drive out of here with the top of the line KIA Optima!! I absolutely love my new car!!! I rate this dealership ten out of ten!!!! More
I started this new car buying experience as a surprise for my son's 9th birthday. Although he was completely embarrassed by my old car I was not looking forward to the hassle of purchasing a new car. My p for my son's 9th birthday. Although he was completely embarrassed by my old car I was not looking forward to the hassle of purchasing a new car. My past experiences with dealerships have been less than enjoyable and in some cases downright irritating. I walked on to the lot, and rather than being swarmed and immediately pressured I was greeted nicely and left alone to know that if I needed anything they would be right there when I needed them. The salesperson (Melissa) showed me exactly what I was interested in and was just as excited about my plan to surprise my son as I was. She helped me find the perfect model of KIA Soul, and worked with Melissa, of used car sales, on the financing until the payments were right within my price range. On top of that Scott worked out a way for me to install a sunroof at a reasonable price. It was the icing on the birthday cake surprise. The whole dealership joined in on the fun of surprising my son. The car was full of balloons, they found me a giant bow to place on top, there were messages “written” on the floor mats that said Happy Birthday and Surprise; and to top it all off they wrapped a special little present for him and placed it on the passenger seat. My son agrees that this was the best Birthday ever, and I owe it all to the friendly and helpful associates at Arlington KIA. Of course, he is only 9, so he has 7 more years until he officially gets to take the wheel. In the mean time his new bike (which matches the KIA) will be his wheels, but he is super excited to get his first chance to drive that car, and when he does take it over I hope this dealership is still around for me to get my next new car! More
Excellent friendly sales force; the opposite of our experience a day earlier w/ a classic "hard sale"; staff worked hard to hit our price range and type of vehicle which was not easy; thank you for you experience a day earlier w/ a classic "hard sale"; staff worked hard to hit our price range and type of vehicle which was not easy; thank you for your excellent work, we will definitely be back and will advise to others! More
Dan was very courteous, professional and helpful in the selection and purchase of our car. Mike Lemm went out of his way getting the deal done to our specifications and the paper work done in a timely mann selection and purchase of our car. Mike Lemm went out of his way getting the deal done to our specifications and the paper work done in a timely manner. We have mostly dealt with Lexus in the past years and was very pleasantly surprised at the quality of service at Arlington Kia Palatine and will look for another car there when my lease with Lexus is up in Nov. 2011. More