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McGrath Arlington Kia

Palatine, IL

2.7
300 Reviews

1400 E Dundee Rd

Palatine, IL

60074

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Showing 300 reviews

September 28, 2011

Just purchased a Kia Optima from here. All great guys with great senses of humor. Were fair with my trade in, very easy to work with. Honest, moral guys. Would recommend them. More

by gdabiz310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Chavish, Dwight, George, Dave Chavich
September 23, 2011

I started my search online working with Andrea, she was super helpful and responded really quick to all my questions/e-mails. I made an appt. to test drive the new Sportage Ex. Dave helped us out and took More

by jules1783
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Chavish, Dave Chavich
September 22, 2011

Found the perfect car and the negotiation over the price was reached quickly for myself and the dealer. Dave Chavish was a pleasure to work with. More

by gobearsgo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Chavish, Dave Chavich
August 20, 2011

Excellent people to do business with. Dwight was excellent! Very compfortable buying experience with no sales pressure at all. Worked with me on all pricing. I've bought many cars in the past from o More

by mpaxton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Albertson
August 17, 2011

The outstanding treatment and speed of my car puchase was amazing! george and Ron were wonderful in answering all my questions on my new KIA Optima. I have purchased at least 10 cars and this was by far the More

by hairmama84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George and Ron
August 06, 2011

I have purchased a car before with Arlington Kia, which is why I went back to them again. To my pleasure and surprise, the salesman with whom I purchased my last car 7 years ago was there. The transaction More

by amymeitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Albertson
August 02, 2011

Our experience with Arlington Kia in Palatine was excellent. Our salesman, Dan, was informative, friendly, and no pressure style that fit our style for our new car purchase. Dan answered all our co More

by mpodowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wyss, Mike, & Steve (name? - finance person)
August 01, 2011

We contacted the dealership before we left because it was a long drive for us and they had the car we wanted to see ready and pulled up to the front door for us as we arrived. We dealt with a very nice man n More

by Tuco138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Albertson
July 26, 2011

Overall the experience was great, but, the only thing that I was really upset about was whenever I called I would be put on hold for 10 mins or longer, then when I asked the person answering the phones t More

by shobik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Matusyan, Mike Lemm
Oct 28, 2011 -

McGrath Arlington Kia responded

Thank you for sharing the ups and downs of your experience with us. We work hard to give the best experience possible, however are not always perfect. We have taken your feedback and put it to good use by focusing on customer hold times and working to make them significantly shorter! If you have any questions or concerns please feel free to contace either George, or Dwight Albertson our General Manager so we can rectify any issues there may be at 847-202-3900. Thank you again, and we hope you are enjoying your vehicle!

July 19, 2011

Very friendly people and very knowledgeable regarding not only their cars but comparison cars as well. They also helped me make this car affordable for my budget, great people at Arlington Kia especially Dan More

by KathyEstes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Wyss