McGrath Arlington Kia

Hi- This is probably an unusual review in that I Hi- This is probably an unusual review in that I didn't end up buying the car from Arlington Kia only due to the final price, with another dealer j Hi- This is probably an unusual review in that I didn't end up buying the car from Arlington Kia only due to the final price, with another dealer just making an incredible offer. However, I was amazed at the service provided by Andrea Baldacci (Internet Manager). I am an internet car shopper and have bought my last 3 cars pretty much via shopping online. Andrea was truly amazing with her customer service. She was extremely polite, very friendly and an excellent communicator. I reached out to her via e-mail back & forth probably 25 times (may be lot more) or so. She was extremely patient and responded to all my queries in a timely manner. She even responded when she was off the clock at night and even on a Sunday. Talk about dedication to one's job and helping out a potential customer. She was never pushy and presented all the details. There was clear transparency in all the numbers. She tried her best to work out a deal and went out of her way to take care of my needs. She is definitely a great representative of this dealership. They should be proud to have someone like this on their team, especially with so many deals being done via the internet these days. My only disappoinment is that I wasn't able to make the deal strictly due to another dealer coming out of no where with a truly special offer. Thank you very much Andrea. I'll be sure to come back to you with future referrals as well as bring my new Sorento for service at your dealership. Keep up the great work! Best wishes, JC :) More

I was greated at the door . Not pressured at all. Shown cars I wanted to see and was always asked if we needed anything. Came in to look only and drove out in a new 2011 Kia Optima. It is a great loo cars I wanted to see and was always asked if we needed anything. Came in to look only and drove out in a new 2011 Kia Optima. It is a great looking and sounding car. Naimish was very helpful and knowlegable of all questions asked about the car. Great salesperson. Dwight Albertson the Finalance Mgr. was so pleasant and helpful and did not take long at all to finish the sale. I will recommend this Kia dealer to friends and family anytime. More

Great experience. Very knowledgeable, friendly and made the effort to stay late and answer all of our questions. The manager was ready to make a good deal and we closed quickly. the effort to stay late and answer all of our questions. The manager was ready to make a good deal and we closed quickly. More

Great Service, great price, great car, what else is there? From sales to financing, good experience all around! George in sales was outstanding; patient, understanding of our needs and price caps, and there? From sales to financing, good experience all around! George in sales was outstanding; patient, understanding of our needs and price caps, and was a pleasure to work with. More

My husband and I went in to look at a new car to replace my 2003 Chevy Cavalier. Fernando greeted us before we even got inside the building. He listened to everything that we asked about and he was able to my 2003 Chevy Cavalier. Fernando greeted us before we even got inside the building. He listened to everything that we asked about and he was able to answer all of our questions. It was a great experience at the dealership. More

We were looking for a used car and walked out with a brand new one. We couldn't even tell that our salesman had only been with Kia for 6 weeks. Everyone that we dealt with was pleasant, friendly, helpfu brand new one. We couldn't even tell that our salesman had only been with Kia for 6 weeks. Everyone that we dealt with was pleasant, friendly, helpful and professional - from the sales rep to the sales manager to the porter, every single one! There was an overwhelming sense of team spirit and comradarie - very nice to see! My husband & I will recommend this dealership to anyone and everyone. Just outstanding! More

I had done my homework on which car I wanted, brand and make, and wanted to do the internet bidding thing. Most of the dealers responded without having read my exact specs, "we have just what you want, wh make, and wanted to do the internet bidding thing. Most of the dealers responded without having read my exact specs, "we have just what you want, when can you come in" and didn't respond as requested. From two or three I got the form response, "we'll be right back to you." I bought the car yesterday, after 4 days, and they still haven't responded. This dealer was straightforward, demonstrated that they had read what I had taken the time to research. The wait to finalize the paper work seemed a little long, but it was DJ who noticed that there was a grease stain on an inner door handle and got it fixed, and Andrea was a real pro from the beginning. Greg explained all the finance options well, but did not try to bully me into anything. Overall, a very good experience. More

GREAT OVERALL EXPERIENCE HAVE NOT BOUGHT A NEW CAR IN A GREAT OVERALL EXPERIENCE HAVE NOT BOUGHT A NEW CAR IN A VERY LONG TIME AND EVERYTHING WENT SMOOTHLY. WOULF RECOMMEND THIS DEALER TO ALL MY FRIENDS AN GREAT OVERALL EXPERIENCE HAVE NOT BOUGHT A NEW CAR IN A VERY LONG TIME AND EVERYTHING WENT SMOOTHLY. WOULF RECOMMEND THIS DEALER TO ALL MY FRIENDS AND FAMILY WHO ARE LOOKING TO BUY A NEW CAR NICK WAS VERY GOOD ANSWERED ALL MY QUESTIONS. IM VERY PLEASED WITH MY PURCHASE. More