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McGrath Arlington Kia

Palatine, IL

2.8
293 Reviews

1400 E Dundee Rd

Palatine, IL

60067

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Showing 293 reviews

October 31, 2011

We had exceptional customer service. I told our salesman Dave Ericsson what we wanted and he found it fast. The price was what we wanted to pay and lots of perks to go along with it. We have two other Kia d More

by namow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ericsson, Mike, Dwight and the finance mgr
Oct 31, 2011 -

McGrath Arlington Kia responded

Thank you! We are glad your experience here at Arlington Kia was exceptional. It is nice to know we have customers outside of our immediate area that are willing to drive 2 hours to do business with us. We hope that your new Sorento gives you many years of driving and roadtrips! If you have any questions or concerns please contact Dwight Albertson, our General Manager at 847-202-3900. Thank YOU!

October 31, 2011

the moment we walked in, we were attended by Ron Malvin. He listened to our needs and helped us, ( me and my wife)on making the right decision. Now we are driving a nice Kia Rio 2012. All the staff were ver More

by cielito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Malvin
Nov 03, 2011 -

McGrath Arlington Kia responded

We wanted to take a moment to thank you for allowing us to earn your business. We hope that your new vehicle brings you many years of happy traveling! We stive to provide each customer the best experience possible and are glad to hear that you felt we did that for you. Please contact Dwight Albertson, General Manager, if you have any questions or concerns in the future at 847-202-3900. Happy Driving!

October 31, 2011

I was led to believe that the etching on all parts would save me money on my insurance but I paid 899 for this amenity and State farm said that it didn't make a difference. I am very unhappy that this was More

by svalko
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
3
October 29, 2011

I feel no pressure at Arlington kia. This was the 3rd car I have bought from them. I feel they are fair and friendly. I will always buy my cars from them. I feel like a person here not a $. Everyone's so nic More

by chloe18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dave, dwight , Dave Chavich
Oct 31, 2011 -

McGrath Arlington Kia responded

Thank you for your continued business! We hope that you enjoyed this visit as much as the previous two. We are continually working on bettering our customer service every day! We are so happy to know that we have been able to earn the trust of people like you who continually come back to us. We hope you enjoy your new vehicle for many years. If you have any questions or concerns please give Dwight Albertson, General Manager, a call at 847-202-3900. Happy Driving!

October 27, 2011

Fernando was very friendly,he answered all our questions and did his best to find the right car for us and our budget. The manger worked with us to make the deal happen. We will definitely do business again More

by nizarnoor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Galuez
Oct 28, 2011 -

McGrath Arlington Kia responded

Thank you! We hope that you enjoy your new vehicle! Please feel free to contact us with any questions you may have at 847-202-3900!

October 24, 2011

Hi- This is probably an unusual review in that I Hi- This is probably an unusual review in that I didn't end up buying the car from Arlington Kia only due to the final price, with another dealer j More

by dhanya01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Baldacci (Internet Manager)
Oct 28, 2011 -

McGrath Arlington Kia responded

Thank you! We try to be as competative as possible, however there always has to be a "winner". We hope that you are enjoying your new vehicle and look forward to seeing you for service! Please let us know if you have any questions at 847-202-3900, as we are here to help you!

October 22, 2011

I was greated at the door . Not pressured at all. Shown cars I wanted to see and was always asked if we needed anything. Came in to look only and drove out in a new 2011 Kia Optima. It is a great loo More

by dkno1947
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naimish Gandhi and Dwight Albertson
Oct 31, 2011 -

McGrath Arlington Kia responded

Thank you for the kind words! We hope that you enjoy your new KIA for many years to come. If you have any questions please contact us at 847-202-3900. Happy Driving!

October 19, 2011

Great experience. Very knowledgeable, friendly and made the effort to stay late and answer all of our questions. The manager was ready to make a good deal and we closed quickly. More

by marcatpfp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dacid Chavitch, Dave Chavich
Oct 28, 2011 -

McGrath Arlington Kia responded

Thank you for the kind words! We hope that you enjoy your new KIA for many years to come. If you have any questions please contact us at 847-202-3900. Happy Driving!

October 18, 2011

Great Service, great price, great car, what else is there? From sales to financing, good experience all around! George in sales was outstanding; patient, understanding of our needs and price caps, and More

by tthurlwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Oct 28, 2011 -

McGrath Arlington Kia responded

We really hope you and your family are enjoying the vehicle and it brings you many years of road trips and good times! Please let us know if you need anything or have any questions at 847-202-3900!

October 17, 2011

My husband and I went in to look at a new car to replace my 2003 Chevy Cavalier. Fernando greeted us before we even got inside the building. He listened to everything that we asked about and he was able to More

by mmdough2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Galvez-Rossner
Oct 28, 2011 -

McGrath Arlington Kia responded

We hope that you get many great years out of your new vehicle! Thank you for trusting us with such a big investment. Please let us know if you have any questions at 847-202-3900.

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