McGrath Arlington Kia

Arlington Kia let my mother test drive a variety of models and answered every question we had. She eventually settled on the Kia Soul because it was just so fun to drive. They assisted in getting her models and answered every question we had. She eventually settled on the Kia Soul because it was just so fun to drive. They assisted in getting her the best rate and price possible. Awesome experience! More

Best car buying experience by far. Dave came out and greeted us and was very friendly.We told him what we were looking for and the told us about all of the vehicles that would fit our needs. Financing w greeted us and was very friendly.We told him what we were looking for and the told us about all of the vehicles that would fit our needs. Financing was a little hard for us but the whole crew got it done. PS. I love Dave's hat!!!!!! More

Working with Mike Lemm and Dwight Albertson was a great experience for me and my family. They made buying a new Kia Optima easy. The honesty of working with them gave me a new outlook for buying a new ca experience for me and my family. They made buying a new Kia Optima easy. The honesty of working with them gave me a new outlook for buying a new car. I would highly recommend talking to Mike or Dwight anytime. I love my new 2012 Optima. Thank you again Mike and Dwight... Sincerely James Castellano More

Arlington Kia is by far the best way to venture for a car buying experience! When one goes to Arlington Kia he or she can expect to be treated fairly, respectfully, and in a timely manner. This is my second buying experience! When one goes to Arlington Kia he or she can expect to be treated fairly, respectfully, and in a timely manner. This is my second purchase from Arlington Kia and with service providers like George and Mike there is no comparison to any one else in the business! I would recommend anyone who is looking for either a new or used car to try Arlington Kia out so that it can be proven to them that when it comes to rates and quality this is one dealership that out-shines the rest! More

Went in looking for a used car they offered me the best price for the specific car I was looking at. Also helped me out a lot with the financing. One of the best dealerships I have gone to. price for the specific car I was looking at. Also helped me out a lot with the financing. One of the best dealerships I have gone to. More

I absolutely loved my salesman Mr. Gandhi. Though clearly eager to close the deal, he showed professionalism throughout the entire process. He was thorough and quick in completing paperwork, and ver clearly eager to close the deal, he showed professionalism throughout the entire process. He was thorough and quick in completing paperwork, and very accommodating when helping my wife and me search for the vehicle that was right for us. If there is one thing that dissuades me from shopping at Arlington Kia again, it is what happened in the finance office after I agreed to the sale. After conducting business with a professional sales person to determine a reasonable price for a car, the last thing I need is to sit and haggle over a series of dealer add-on costs that add another 15-20% to the price of the car and render services that I don't need. Especially troubling was Mr. Sturn's insistence that the Pivotal Security option was as much a part of the vehicle as pin stripes on a paint job. If this is the case, then the previously agreed-upon price should be paid, not an additional $400.00. This was a ridiculous argument which served no purpose but to talk me into a complete rip-off. Fortunately, I was able to have this charge removed from my final price. Bottom line: IF YOU STOP TRYING TO SCREW PEOPLE OUT OF MONEY THEY DON'T NEED TO SPEND, THEN USED CAR DEALERSHIPS WON'T HAVE SUCH A POOR REPUTATION FOR CUSTOMER SERVICE. High marks for Mr. Gandhi. I rate him an A+++. The finance office gets a D-. More

very friendly knowledgeale and a pleasure to deal with no high pressure sales i was very comfortale with the guys i would diffinetley recommend this dealership highly, sincerly Santo LoVecchio high pressure sales i was very comfortale with the guys i would diffinetley recommend this dealership highly, sincerly Santo LoVecchio More

I initially contacted the dealer on line. All of my questions were answered very promtly. I then visited the showroom a few times before making my purchase. I enjoyed that there was no pressure to purc questions were answered very promtly. I then visited the showroom a few times before making my purchase. I enjoyed that there was no pressure to purchase a car. Nick was very informative and was a great help in choosing the model most suited for me. The rest of the staff were very friendly and made the whole showroom experience pleasant. I was in and out of the dealer in a very short time. I wish Nick and the Arlington Kia team much success in the new year. And Yes, I would refer you to anybody who is looking for a new or used car. More

Overall a very positive experience. Sales team was knowledge, friendly and helpful. I thought I got a deal deal for the car I bought. It seemed like the dealership was interested in selling cars. T knowledge, friendly and helpful. I thought I got a deal deal for the car I bought. It seemed like the dealership was interested in selling cars. There was minimal haggling as they brought forward a very competitive offer. More

Naimish was a pleasure to deal with and was willing to go the extra mile (e.g. picking me up, driving me to where my trade-in was located so that I could drive it to the dealership,etc.)If he sticks with his the extra mile (e.g. picking me up, driving me to where my trade-in was located so that I could drive it to the dealership,etc.)If he sticks with his low pressure (yet very responsive)style, there is no doubt that he will continue to be very successful. All of the others we came in contact with (the Sales Mgr., the Finance Mgr. and even the young man who switched the plates) were all very helpful, but we needed a car and Naimish was the reason we bought it from Arlington Kia in Palatine. More