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McGrath Arlington Kia
Palatine, IL
298 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 298 reviews
July 05, 2012
We drove 1 hour to this dealership, after a horrible experience with our local Kia dealership, and after seeing their inventory online. We were greeted right away by Dave, very courteous and profession experience with our local Kia dealership, and after seeing their inventory online. We were greeted right away by Dave, very courteous and professional, yet very personable. We really felt at ease with Dave. He was very knowledgeable and definately wasn't pushy like most salesman are. When it came to financing, since we were quite challenged, we dealt directly with Greg Sturm.....the friendliest guy ever and we really feel he wen't out of his way to make the deal happen. We are now proud owners of a 2012 Optima SX, fully loaded for a great price! We will definately recommend this dealership and Dave Erickson and when we are ready to buy again, I hope this team is still there. More
by hmartinez161
May 14, 2012
We could no have asked for a better Dealer ship to work with . I emailed Ben a request to see if one of the car i had seen was still available , He returned my call almost immediately saying that the car with . I emailed Ben a request to see if one of the car i had seen was still available , He returned my call almost immediately saying that the car was already sold, but keeping me in mind he found another car He emailed a picture of that one and needless to say I was there purchasing a Kia Soul. Dave was very nice to work with helping us getting a test drive and working with us on our paper work.I would recommend anyone to this dealership for GREAT SERVICE . Thanks Joan Michalak More
by slotsjoan
Employees Worked With
Dave Chavich
May 11, 2012
I just stopped in for the free car wash. Experience was flawless, in and out quickly, service with a smile and my Optima looks awesome! Thank you Mark VG flawless, in and out quickly, service with a smile and my Optima looks awesome! Thank you Mark VG More
by Markvangiz
Employees Worked With
Dave Chavich
May 03, 2012
I came in to buy a new car and the experience was great. The process took longer than expected and some of the questions I had took longer to answer than expected, but I got a deal that was close to my goal The process took longer than expected and some of the questions I had took longer to answer than expected, but I got a deal that was close to my goal and was never pushed at any point, so I was a happy customer at the end. More
by harshal86
May 03, 2012
Patient and upfront. Never felt pushed and Naimish answered all questions. The experience was refreshing and I will definitely recommend. Good guys, good price and treated very fairly. answered all questions. The experience was refreshing and I will definitely recommend. Good guys, good price and treated very fairly. More
by Goose13
April 28, 2012
Personnel are very friendly, informative and highly professional. We came to them just for browsing of used cars, but we went from them with a new KIA Sorento. We are so happy, now all our family membe professional. We came to them just for browsing of used cars, but we went from them with a new KIA Sorento. We are so happy, now all our family members and relatives will have enough space for travelling. They showed us all options, all advantages, and made such a good proposal, that we could not reject. This is happening very seldom in our family. We will definetly recommend this place and these sales consultants to all our friends. More
by roshchenko
April 24, 2012
Although there were glitches at first, things got worked out to our satisfaction in the end. The general manager, Steve Feld, was very fair and worked with us to iron things out and satisfy us. The person out to our satisfaction in the end. The general manager, Steve Feld, was very fair and worked with us to iron things out and satisfy us. The person who did the financing, on the other hand, Mike Lemm, was very unthorough (we had to go back to sign papers he failed to give us the first time) and uncooperative in working out our deal. The salesman, Naimish, was also very nice and friendly, even though a bit inexperienced. But I would recommend this dealership based on our dealings with Steve Feld. More
by jrubin
April 21, 2012
Was treated fairly and got the exact car I wanted. Music in showroom was too loud sometimes. Was promised first oil change would be free but did not receive anything. The lack of spare tire should have hav in showroom was too loud sometimes. Was promised first oil change would be free but did not receive anything. The lack of spare tire should have have been disclosed to me upfront and not at end of sale. A real downer as I drove away. More
by Markvangiz
Employees Worked With
Dave Chavich
April 11, 2012
Naimish was a great salesman to work with. He made my experience of getting a new vehicle very pleasurable. Any questions I had, Naimish answered them all. I love my 2012 Kia Sportage and I would defin experience of getting a new vehicle very pleasurable. Any questions I had, Naimish answered them all. I love my 2012 Kia Sportage and I would definitely recommend Arlington Heights Kia in Palatine to all my family and friends. GREAT EXPERIENCE! Thank you, Josephine Visconti More
by JoJoVis
March 31, 2012
Everyone at Arlington Kia of Palatine made us feel at ease. (No pressure tactics!) Dave was very knowledgeable and answered any query that we tossed at him. They had the right approach to showing us th ease. (No pressure tactics!) Dave was very knowledgeable and answered any query that we tossed at him. They had the right approach to showing us the vehicle that we were interested in. We shopped on a rainy Friday and returned a few days later to discuss pricing and our trade-in plans. We bought the 2012 Sorento with a lot of options that was very fairly priced. All together...we are very satisfied. We have purchased a fair number of cars over the years and this was absolutely,the best car car buying experience that we have had in 50 years! Thanks, everyone. AY More
by Aaron Yundt
Employees Worked With
Dave Erickson, Steve Feld ,Mike Lemm
