McGrath Arlington Kia
Palatine, IL
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We puchased a 2013 OptimaSX and had a delightful experience with the dealership and especially our salesman Nick Petrasz. Nick patiently explained all of the cars features, accompanied us on an ext experience with the dealership and especially our salesman Nick Petrasz. Nick patiently explained all of the cars features, accompanied us on an extended test drive and has been helpful even after our purchase. We would strongly recommend this dealership for your next car purchase and ask for Nick. More
This was the best experience 'car shopping' I have ever had. David was incredibly helpful- not the least bit pushy like other salesmen I have dealt with in the past. He was kind and honest. Everyone in the had. David was incredibly helpful- not the least bit pushy like other salesmen I have dealt with in the past. He was kind and honest. Everyone in the dealership was helpful, making us feel welcome and making the process of trying and buying a car very smooth. I'm in love with my new car and will definitely recommend this dealership to friends and family looking for a new vehicle. More
We drove 1 hour to this dealership, after a horrible experience with our local Kia dealership, and after seeing their inventory online. We were greeted right away by Dave, very courteous and profession experience with our local Kia dealership, and after seeing their inventory online. We were greeted right away by Dave, very courteous and professional, yet very personable. We really felt at ease with Dave. He was very knowledgeable and definately wasn't pushy like most salesman are. When it came to financing, since we were quite challenged, we dealt directly with Greg Sturm.....the friendliest guy ever and we really feel he wen't out of his way to make the deal happen. We are now proud owners of a 2012 Optima SX, fully loaded for a great price! We will definately recommend this dealership and Dave Erickson and when we are ready to buy again, I hope this team is still there. More
We could no have asked for a better Dealer ship to work with . I emailed Ben a request to see if one of the car i had seen was still available , He returned my call almost immediately saying that the car with . I emailed Ben a request to see if one of the car i had seen was still available , He returned my call almost immediately saying that the car was already sold, but keeping me in mind he found another car He emailed a picture of that one and needless to say I was there purchasing a Kia Soul. Dave was very nice to work with helping us getting a test drive and working with us on our paper work.I would recommend anyone to this dealership for GREAT SERVICE . Thanks Joan Michalak More
I just stopped in for the free car wash. Experience was flawless, in and out quickly, service with a smile and my Optima looks awesome! Thank you Mark VG flawless, in and out quickly, service with a smile and my Optima looks awesome! Thank you Mark VG More
Patient and upfront. Never felt pushed and Naimish answered all questions. The experience was refreshing and I will definitely recommend. Good guys, good price and treated very fairly. answered all questions. The experience was refreshing and I will definitely recommend. Good guys, good price and treated very fairly. More
I came in to buy a new car and the experience was great. The process took longer than expected and some of the questions I had took longer to answer than expected, but I got a deal that was close to my goal The process took longer than expected and some of the questions I had took longer to answer than expected, but I got a deal that was close to my goal and was never pushed at any point, so I was a happy customer at the end. More
Personnel are very friendly, informative and highly professional. We came to them just for browsing of used cars, but we went from them with a new KIA Sorento. We are so happy, now all our family membe professional. We came to them just for browsing of used cars, but we went from them with a new KIA Sorento. We are so happy, now all our family members and relatives will have enough space for travelling. They showed us all options, all advantages, and made such a good proposal, that we could not reject. This is happening very seldom in our family. We will definetly recommend this place and these sales consultants to all our friends. More
Although there were glitches at first, things got worked out to our satisfaction in the end. The general manager, Steve Feld, was very fair and worked with us to iron things out and satisfy us. The person out to our satisfaction in the end. The general manager, Steve Feld, was very fair and worked with us to iron things out and satisfy us. The person who did the financing, on the other hand, Mike Lemm, was very unthorough (we had to go back to sign papers he failed to give us the first time) and uncooperative in working out our deal. The salesman, Naimish, was also very nice and friendly, even though a bit inexperienced. But I would recommend this dealership based on our dealings with Steve Feld. More
Was treated fairly and got the exact car I wanted. Music in showroom was too loud sometimes. Was promised first oil change would be free but did not receive anything. The lack of spare tire should have hav in showroom was too loud sometimes. Was promised first oil change would be free but did not receive anything. The lack of spare tire should have have been disclosed to me upfront and not at end of sale. A real downer as I drove away. More