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McGrath Arlington Kia

Palatine, IL

3.9
345 Reviews
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1400 E Dundee Rd

Palatine, IL

60074

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Showing 345 reviews

April 23, 2018

bait and switch I am a third-time car buyer at this dealership, and used to have trust in them. From the beginning, I informed the salemsan that I didn't want a beig More

by Leslie1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
A salesman
August 31, 2017

Blantant lies and deception I would warn everyone to avoid this dealership, they blatantly lie to you and have no qualms about selling you cars riddled with issues. We purchas More

by Jeff1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Several
August 02, 2017

I would avoid the cocky sales managers at this dealer! I would avoid this place. When I walked in I was greeted quickly by a sales guy who was helpful at the beginning but when we walked outside he answere More

by Dealerrater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny (tall sales manager was rude)
August 02, 2017

Can't trust them. Dishonest sales tactics. Won't negotiate. Sales people smile but you can't trust them. On Sat they dropped the price of the car I wanted to buy by $1,000. But when I talked to them on Monday, More

by Bousanet, Brenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
(Thomas) "TJ"
July 14, 2017

Run and don't look back. Buy a car use to be fun, this dealership took the fin out of it. They are professional con artists , they will give it with a smile. Everyone inside t More

by Once bitten, twice shy.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Top to bottom on my deal. Don't know the others.
June 25, 2017

Best car buying ever! One of the best buying experiences I have ever had. Ray Silvey my salesman was very down to earth and friendly. He genuinely seemed to care about me a More

by Erin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Silvey
May 27, 2017

Condescending Attitude Smile to your face and ignore your requests once you walk out the door. I finally got results working with Kia Customer Service. Use caution with th More

by Bwls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ack
May 09, 2017

HORRIBLE, DECEIVED, LIED TO Do I have to give them a star???? Because they absolutely don't deserve one. This was the worst experience of my life!!!!!! I don't even know wher More

by rebecca cummings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ark and sebastion
February 15, 2017

HORRIBLE experience First, I almost never write a bad review. I bought a used car at this dealership. Called ahead to confirm the online price which I screen shot. Pri More

by Sheila R Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emmanuel Beltran and the head sales manager guy
February 07, 2017

Advantage Kia in Palatine have zero diagnostic skills I took my Sorento there for a check engine light. I had a coupon for free diagnostic, but they would only provide the codes from the reader. I can g More

by Angry1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Center
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