McGrath Arlington Kia
Palatine, IL
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Parts and Service Have dealt with parts and service multiple times and have had nothing short of a phenomenal experience. Everyone is nice, friendly, and easy to commun Have dealt with parts and service multiple times and have had nothing short of a phenomenal experience. Everyone is nice, friendly, and easy to communicate with. Any time there was an issue with my vehicle, it was resolved as quickly and efficiently as possible. Highly recommended!! More
Awesome Experience! If you are thinking about buying a new or pre-owned vehicle, do yourself a HUGE favor and go to Advantage first. If you do, you won’t need to waste y If you are thinking about buying a new or pre-owned vehicle, do yourself a HUGE favor and go to Advantage first. If you do, you won’t need to waste your time going anywhere else, because believe me, they will take Excellent care of you. I purchased my last 5 cars from a different dealership, but the salesman I always worked with no longer works there. I went to Advantage because they are close to home, and I was interested in buying a Kia Soul. I can go on and on about how great the ENTIRE experience was, but I will cut to the chase and just say that everyone there are best, and they are not one of those places that yanks you around and wastes your time with b.s. and car dealer lies. Obviously they are there to make money, but they truly do want you to leave with the vehicle that is right for you. My sales guys were Bekim and Bujar Terzija. I will be the first one to admit that I am not the easiest person for a salesman to deal with, but these guys pulled no punches, and made the whole process great. They are really good guys, and are a lot of fun to deal with. Moe and Kevin are on the management team, and were essential to making sure my deal went smoothly and worked for me. The last person I deal with was Zac Massih from finance. What a great guy! He made sure I did not leave his office without fulling understanding EVERY part of my contract and warranties. So again people, go to Advantage first, you will not be sorry. More
Excellent buying experience My wife and I just purchased a Kia Soul, and the buying experience was painless. We were treated well, by Andrew, and everyone there. Ask for Andrew, My wife and I just purchased a Kia Soul, and the buying experience was painless. We were treated well, by Andrew, and everyone there. Ask for Andrew, also known as "Aussie" for his Australian accent. He'll work hard for you. More
Not a worthy dealer Recently purchased vehicle from Advantage Kia Palatine. They charge more than Internet price and after 1 day Engine check light is on, Bad in custome Recently purchased vehicle from Advantage Kia Palatine. They charge more than Internet price and after 1 day Engine check light is on, Bad in customer experience only looking out for sale. I'll not recommend anyone if you are looking to buy used vehicle. More
would not buy from again hidden problems, missing items, several calls to them. they made little to no effort to resolve issues, with all the dealers out there I will go else hidden problems, missing items, several calls to them. they made little to no effort to resolve issues, with all the dealers out there I will go elsewhere next time More
Good People Just wanted to say the Keegan O'Brien was our sales person, and he was extremely helpful in obtaining the we wanted. He has taken care of us ever sin Just wanted to say the Keegan O'Brien was our sales person, and he was extremely helpful in obtaining the we wanted. He has taken care of us ever since. More
Sales Experience Advantage KIA was very upfront, Bekim did a great job in getting us the price we needed. Customer service was much better at Advantage KIA than at oth Advantage KIA was very upfront, Bekim did a great job in getting us the price we needed. Customer service was much better at Advantage KIA than at other dealers we spoke to/went to More
Horrendous & Fraudulent Run Company One of the worst car experiences. I am not a newbie to purchasing new cars and paying them off (typically, before my contract is up). Talk about a jok One of the worst car experiences. I am not a newbie to purchasing new cars and paying them off (typically, before my contract is up). Talk about a joke of a dealership! I was in a position where my car literally was not worth saving, so a new one was much needed. Being a woman, I understand that I can be scammed immediately into or about anything car related. Luckily enough, I brought my lawyer/close friend with as a helpful hand during this situation. Literally, the car I traded in, does not work and will most likely cause some incredible accident, hence why I did not get anything for it. That was understandable and not even close to my issue with them. The issue, that a day later, my trade-in vehicle is on the lot to be sold. None the less, the amount of work needed on it wasn't even feasible by them (it wasn't even a Kia) let alone in less than a 36 hr period of time. To add some icing to the cake, they have a bank call me, stating that the dealerships initial deal, rate, etc. didn't go through as proposed, needed my social security, etc. Regardless of that being the case, why in the world would I be receiving a call from anyone outside of the Kia location, I purchased my vehicle, for a social security they should already have. Currently, I am still dealing with this absurd nonsense, as is my lawyer; I've been warned now though, "they will probably wait till after the holidays to contact you for more money down and a higher right" even after contract has been completed. Needless to say, whatever you do as an end consumer - DO NOT PURCHASE FROM ADVANTAGE KIA OF PALATINE whither it be a new or used car (not even if Kia craftsmanship) as the car literally may be a junker, risk your life, your high credit or even if new, completely scam you on. More
A Car Shopping Experience The whole staff was welcoming and great. Keagan, Emmanuel, Zach, and Jason. Greatly appreciate your professionalism and great customer service. I am The whole staff was welcoming and great. Keagan, Emmanuel, Zach, and Jason. Greatly appreciate your professionalism and great customer service. I am now a proud owner of a 2014 Kia Sorrento ((fully loaded)) #roadtrips #advantagekia #whoisnext #happycustomer More
The salesman makes the experience If you have a salesman you can trust it makes the whole experience. I purchased a new Optima from Joe Schusteff and I have zero complaints. He was f If you have a salesman you can trust it makes the whole experience. I purchased a new Optima from Joe Schusteff and I have zero complaints. He was friendly, helpful, and above all trustworthy. He meant what he said, and said what he meant - no BS. At the other two KIA dealers there were misunderstandings, misquoting, mistakes, etc. Not here. Not with Joe. My deal was exactly as said to me on the phone. And a deal that was better by hundreds from the other KIA dealer. He took the time to explain to me all the new "techy" features before I drove away as well. I can't vouch for the dealership as yet of course, but I would definitely recommend dealing with Joe if you're looking for a KIA in the future! A very good experience. More