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McGrath Arlington Kia

Palatine, IL

2.6
304 Reviews

1400 E Dundee Rd

Palatine, IL

60074

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Showing 304 reviews

January 10, 2019

Beware and avoid not worth being ripped off go elsewhere!! Went there for a car my daughter wanted and made the "deal" after waiting for hours for the sales manager to agree to it. Not from the area so ready t More

by G S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul, Abdulla. Ken, Will
January 07, 2019

A definite 5 star rating! I purchased a Jeep Compass from McGrath Kia on 1/5/19. What a pleasant surprise! It's quite a distance from my home, but it turned out to be well wort More

by Dave O
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chester Nichols, TJ in Finance
December 31, 2018

Will never stop contacting you I contacted this dealership a couple of months ago about a preowned car. They jumped right on it which impressed me. However we went with another vehi More

by Tess
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
December 15, 2018

Total Rip Off- Avoid this Dealership I went to McGrath Kia to get my oil changed and my tires rotated as usual. When I was done, I went to the sales floor and said I was interested in tra More

by Skypuck85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gene, Will, and Jamal
November 27, 2018

Bad Experience with Chris Duplancich Contacted this dealer about a CPO Kia K900. Chris called me and said he saw my online inquiry for the K900 they had. That it was available and since More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Duplancich
November 20, 2018

Positive experience at McGrath Kia I recently traded in a vehicle at McGrath Arlington Kia. I purchased a 2018 Sportage. Salesman Kyle Hendzel was very helpful. The trade-in vehicle ( w More

by KiaFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales- Kyle Hendzel, Finance TJ Hendzel
October 29, 2018

Unresponsive and probably deceptive. Found a minivan listed at a fair price and was unable to get a quote until I come in. Requested three times and each time was met with a response to c More

by Savvy shopper 12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Geore res
October 16, 2018

DOUBLE CHECK THE MATH BEFORE SIGNING ANYTHING!!!!! I had traded in my 2015 Kia Optima in late January. It was being leased and the lease wasn’t up until October, but I was already over on my mileage by More

by LauraP1990
Customer Service
Recommend Dealer
No
Employees Worked With
Chris D / Mike Q
June 25, 2018

DECEITFUL STAY AWAY Called and received a price on a car. Daniel Brennan emailed me the price. Told him cash out the door ( numerous times). Went there to put a down pay More

by CUBBIES514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Quigley & Daniel Brennan
April 23, 2018

bait and switch I am a third-time car buyer at this dealership, and used to have trust in them. From the beginning, I informed the salemsan that I didn't want a beig More

by Leslie1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
A salesman
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