McGrath Arlington Kia

Awful Worst costumer service I have ever received. This location does not have their costumers in their best interest. The location constantly promises thin Worst costumer service I have ever received. This location does not have their costumers in their best interest. The location constantly promises things, and does not go through with it. I wish I would of never bought my car through this kia. If I could give this location a zero, I would. More

Run from them do not trust RUNN.. DO NOT TRUST THESE PEOPLE.... ... Let me tell you, this is the shadiest dealership ever. They misled us into doing 1) paperwork 2) running our RUNN.. DO NOT TRUST THESE PEOPLE.... ... Let me tell you, this is the shadiest dealership ever. They misled us into doing 1) paperwork 2) running our credit 3) securing financing 4) and securing the wire transfer ONLY to let us know after 3 days of work and their slow turn around time should i mention other wise it would have been done sooner... That the vehicle was sold out from under us even though we did paperwork and had wiring set up. They didnt have the honor to call us and fix the problem or even mitigate the issue with their own processes that they should have in place to protect a clients interest in the purchase. We now have no vehicle and have done paperwork on a car we cant even own.. thanks for making us run our credit and doing all the financing. Not to mention we called on a advertised price and they tried to raise the price another 2000K for a window etch and some other stuff that has no value. BE LEARY do not give them your credit More

Really good experience I bought a forte about 3 weeks ago had such a good experinece so i came back for a soul and had another great experience. I have bought multiple cars I bought a forte about 3 weeks ago had such a good experinece so i came back for a soul and had another great experience. I have bought multiple cars from this dealership as well as kyle and sent many friends here as well i definetly recommend this dealership as well as the sales man kyle ask for him when you get there. More

Horrible Experience I would stay far away from this dealership. I called to verify a car was in stock, and verified the price as well that was shown online. Someone by th I would stay far away from this dealership. I called to verify a car was in stock, and verified the price as well that was shown online. Someone by the name of Eric confirmed that it was there and to come on in to buy it. I freed up my afternoon, brought my trade in. Upon looking at the car, I was told that it is $6030 more than advertised on their website. At first they told me the car I called about was sold. I pointed out the stock number on their website and on the car to be the same. This manager couldn't dig his way out of his hole. It was actually very comical to hear him come up with excuse after excuse when I would point out bis blatant lies. I tried explaining to the dealership how they lost the sale, but they didn't care. More

Scammers......beat me out my money Put over a grand down on a 2012 nissan altima car, paid a con artist who gets ppl. In for them 150.. They let me drive off the lot, but no piece of mi Put over a grand down on a 2012 nissan altima car, paid a con artist who gets ppl. In for them 150.. They let me drive off the lot, but no piece of mind, I Was called in over 3times to resign a contract, (had to take off work several times)after 3weeks and 4 contracts, I was told to bring the car back in, they gave me No money back at all..they took every thing I had..I don't recommend anyone to them, they need to be shut down.... they are scammers.... Legal actions are now being taken More

Terrible experience. Buyer BEWARE! Do not waste your precious time or hard earned cash here. For starters the "sales" job of the car I was looking at was non-existent. I had to ask all Do not waste your precious time or hard earned cash here. For starters the "sales" job of the car I was looking at was non-existent. I had to ask all the questions and was provided unsure answers in regards to the car for the most part. Other than that he opened the door to the car...and I looked around it. Nothing was explained about the car unless I specifically asked. I can get past that I guess, but your salesman should be better at actually selling and certainly have the knowledge of the actual car. I visited the website to look at inventory, models, colors, trim packages and most importantly, the MSRP of these cars to plan my budget accordingly. Be prepared because once you get there you will later find out that every new car they have in stock gets a "pro" package put on it that consists of things like 1 year minor dent and scratch protection, 1 year of oil changes, etc.etc. This "package" costs $2500 and ISN'T an option. It is not mentioned on their website either and we were told while there by the sales manager, "yes it is". There is a blurb on their website that says "Vehicle information is based off standard equipment and may vary from vehicle to vehicle". That's it, nothing that details this package that is on all of their cars. The only way to get around this is to get on a waiting list and order a vehicle from them that isn't in stock yet. In addition to that, the exact car we were looking at online had a price addendum added to it (that again wasn't listed on their website) to the tune of $5000 that was dealer add-ons of worthless stuff. I'm all for a salesman trying to up-sell me on unnecessary things as part of his job to which I can simply pass on, but this is flat out old school shady car dealership tactics of BAIT AND SWITCH. I thought we were past this? Not here, take your business elsewhere. More

Dealer is not honest We got deceived and ripped-off. Sales person gave us the final price, but didn't tell us the down payment was included. Scribbled on a piece of paper We got deceived and ripped-off. Sales person gave us the final price, but didn't tell us the down payment was included. Scribbled on a piece of paper you can not read. We over payed for the car. That was my worst experience at any car dealer. More

Terrible experience Unfortunately we bought a car from here, but would NOT suggest this to even my enemies. We filed a formal complaint with Kia corporate for "bad busin Unfortunately we bought a car from here, but would NOT suggest this to even my enemies. We filed a formal complaint with Kia corporate for "bad business dealings" after our terrible experience here. they treated us like we were dumb and took advantage of us at every turn trying to force bogus extra costs on top of the car price. Dealerships like this give meaning to the term "scummy". If at all possible i would suggest avoiding this dealership at all costs. We will NEVER be back even for a car wash and have and will continue tell everyone i know who's looking for a car to stay away from this dealership. PROCEED AT YOUR OWN RISK...you've been warned. More

Horrible experience This place is a joke. Do not buy a car from them unless you want to deal with unprofessional, rude and people who are truly slimy. They tried to sneak This place is a joke. Do not buy a car from them unless you want to deal with unprofessional, rude and people who are truly slimy. They tried to sneak in an extra $1000 to our final purchase price (fortunately we caught it). They add $4k of their services and whatnot to the price you see online. They walk back on any agreements, don’t service cars in the time they set up or agree to - we had to have a few things fixed on a used car we purchased and went to pick it up a few days later at the agreed upon time to find they did NOTHING to fix the car. Only to then speak to rude salespeople and staff. Horrible service. Please take your business and money elsewhere. More

Tax delinquent dealer This dealer doent pay the tax they collect from the buyer, internal revenue came after me, 2 years after buying the car demanding county tax . Called This dealer doent pay the tax they collect from the buyer, internal revenue came after me, 2 years after buying the car demanding county tax . Called mcgrath, they said you are not the only one received this letter, we are having problems with internal revenue but will fix it. NOT THE ONLY ONE? this should make it Ok? WILL FIX IT? 2 years later? What the .....kind of business are they in. CAUTION PLEASE, DO NOT TAKE THEIR WORD FOR ANYTHING . More