
McGrath Arlington Kia
Palatine, IL
Filter Reviews by Keyword
By Type
Showing 302 reviews
HELP!! Fraud and tricks, Please check these cars if it have accidents before you buy, those evils will: - show a good car on internet, then when you come Fraud and tricks, Please check these cars if it have accidents before you buy, those evils will: - show a good car on internet, then when you come they will say it’s sold just now, and then show you their inventory (accident cars) like they done to me. - promise I will get refinanced later after 6 months with better interest (who going to refinance rebuild and accident car? ) like they done to me. - bullies attitude especially finance guys, lack of informations provided, don’t provide emails to contact (check their website). More
Used car scam Total scam: Post low internet price then insist on "required" $895 "document processing fee". $1500 certified Kia "dealer fee." We walked right out. Total scam: Post low internet price then insist on "required" $895 "document processing fee". $1500 certified Kia "dealer fee." We walked right out. Manager called me the next day to "find out what happened." When I told him the above he totally stood behind this way of doing business! A bunch of crooks! More
Fake “Total Financing Amount” Read the final “Total Financing Amount” on the actual contract. The final sale price with fees on plain white IS NOT the actual total amount that will Read the final “Total Financing Amount” on the actual contract. The final sale price with fees on plain white IS NOT the actual total amount that will be financed. More
Worst customer service Do not waste your time to stop at this dealer. The worst customer service ever. I called four times never got called back from management . Do not waste your time to stop at this dealer. The worst customer service ever. I called four times never got called back from management . More
Best buying experience we've had! Jimmy and the team @ McGrath Kia are miracle workers! They got me into my dream car at a really fair payment! I couldn't be happier! Jimmy and the team @ McGrath Kia are miracle workers! They got me into my dream car at a really fair payment! I couldn't be happier! More
Awful Worst costumer service I have ever received. This location does not have their costumers in their best interest. The location constantly promises thin Worst costumer service I have ever received. This location does not have their costumers in their best interest. The location constantly promises things, and does not go through with it. I wish I would of never bought my car through this kia. If I could give this location a zero, I would. More
Run from them do not trust RUNN.. DO NOT TRUST THESE PEOPLE.... ... Let me tell you, this is the shadiest dealership ever. They misled us into doing 1) paperwork 2) running our RUNN.. DO NOT TRUST THESE PEOPLE.... ... Let me tell you, this is the shadiest dealership ever. They misled us into doing 1) paperwork 2) running our credit 3) securing financing 4) and securing the wire transfer ONLY to let us know after 3 days of work and their slow turn around time should i mention other wise it would have been done sooner... That the vehicle was sold out from under us even though we did paperwork and had wiring set up. They didnt have the honor to call us and fix the problem or even mitigate the issue with their own processes that they should have in place to protect a clients interest in the purchase. We now have no vehicle and have done paperwork on a car we cant even own.. thanks for making us run our credit and doing all the financing. Not to mention we called on a advertised price and they tried to raise the price another 2000K for a window etch and some other stuff that has no value. BE LEARY do not give them your credit More
Really good experience I bought a forte about 3 weeks ago had such a good experinece so i came back for a soul and had another great experience. I have bought multiple cars I bought a forte about 3 weeks ago had such a good experinece so i came back for a soul and had another great experience. I have bought multiple cars from this dealership as well as kyle and sent many friends here as well i definetly recommend this dealership as well as the sales man kyle ask for him when you get there. More
Horrible Experience I would stay far away from this dealership. I called to verify a car was in stock, and verified the price as well that was shown online. Someone by th I would stay far away from this dealership. I called to verify a car was in stock, and verified the price as well that was shown online. Someone by the name of Eric confirmed that it was there and to come on in to buy it. I freed up my afternoon, brought my trade in. Upon looking at the car, I was told that it is $6030 more than advertised on their website. At first they told me the car I called about was sold. I pointed out the stock number on their website and on the car to be the same. This manager couldn't dig his way out of his hole. It was actually very comical to hear him come up with excuse after excuse when I would point out bis blatant lies. I tried explaining to the dealership how they lost the sale, but they didn't care. More
Scammers......beat me out my money Put over a grand down on a 2012 nissan altima car, paid a con artist who gets ppl. In for them 150.. They let me drive off the lot, but no piece of mi Put over a grand down on a 2012 nissan altima car, paid a con artist who gets ppl. In for them 150.. They let me drive off the lot, but no piece of mind, I Was called in over 3times to resign a contract, (had to take off work several times)after 3weeks and 4 contracts, I was told to bring the car back in, they gave me No money back at all..they took every thing I had..I don't recommend anyone to them, they need to be shut down.... they are scammers.... Legal actions are now being taken More