McGrath Acura of Morton Grove

It was a great car shopping experience. Within a couple of hours we were shown the cars based on the needs we had, we test drove a couple and our paperwork was on the way. Overall a great experience. Our s of hours we were shown the cars based on the needs we had, we test drove a couple and our paperwork was on the way. Overall a great experience. Our salesperson Steve (Feygel) was extremely helpful, knowledgeable and very friendly. More

On march 15 I was buying a new acura and selling my old honda at Acura McGrath. I got a good price on the car I purchased, and got a best possible price for my trade in. I really enjoyed the experience at honda at Acura McGrath. I got a good price on the car I purchased, and got a best possible price for my trade in. I really enjoyed the experience at McGrath. Ben was very professional and help me with the whole process. Great price and great service, I will highly recommend Acura McGrath! More

Jim is an excellent salesperson with great patience. He is knowledgeable, polite, and worked hard to secure a good deal for me. I would not hesitate to refer other potential buyers to him. My overall purch is knowledgeable, polite, and worked hard to secure a good deal for me. I would not hesitate to refer other potential buyers to him. My overall purchase experience at McGrath was great! More

Purchased our 6th Acura from this dealer. Painless process and sale completed in under one hour. Excellent Service area which also keeps bringing us back. process and sale completed in under one hour. Excellent Service area which also keeps bringing us back. More

We really enjoyed the experience at McGrath. Matthew goes out of his way to help his customers with their purchase and I am confident he will continue to even after they have our business. I think we g goes out of his way to help his customers with their purchase and I am confident he will continue to even after they have our business. I think we got a good price on the car we purchased, but some of the other options were higher than some other offers we had for similar cars. More

Brought my car in because it needed a battery. Abraham advised me that it also needed wires, distributor cap and rotor. They also said it need front brakes and quoted me $1,700 for the front brake job. advised me that it also needed wires, distributor cap and rotor. They also said it need front brakes and quoted me $1,700 for the front brake job. Awestruck by their price, I asked why it was so much. They told me that because my car was a 1999 2.3 CL, the rotors were fixed to the hub and bearings and required several hours of labor to remove the entire assembly. I asked them if they were sure of that because it did not make sense to me. They said "absolutely." So, i called a local mechanic and asked him to quote me on brakes. He said he could do it for $350.00. I asked if the hub and bearings are fixed as the dealer mentioned and he said no. So, I called Abraham back and told him what the local mechanic had said. Abraham said that the mechanic, "Doesn't know what he's talking about." He further said that they work on these all the time and assured me that they were right. I gave Abraham permission to do the batter, wires and distributor cap. I then took my car to another Acura dealer (Pauly) and they offered to look at it for free. ( McGrath charges you a fee just to look at the car!). They confirmed that they could do the brakes without removing the entire assembly and they were shocked that McGrath made such a claim. I had Pauly do the brakes and thought I would be done with McGrath forever. However, a month later my car was in my driveway and failed to start. I called the motor club and they came out to jump the car. When I popped the hood, we both looked at the battery and it was the original battery that was all coroded. So, McGrath never replaced the battery! I still had the receipt so as soon as the car was running I drove right over to McGrath and demanded to see their General Manager. While waiting for the GM, Abraham came by and tried to tell me that the corroded batter in my car must not be the original one. The GM offered to replace the battery on the spot, which I declined as I had an appoinment I needed to get to. Instead, he had his service department manager call me the following Monday and offered to pick-up my car, replace the battery and bring it back to me. When I spoke to him I also asked him why the quoted me $1,700 for a brake job and told him what others had said. He admitted to me that the inforomation I was given (by Abraham) was incorrect and I should never have been quoted that price. I will never go back to these guys for service and strongly advise against anyone taking their car there. If you do take your car there, check with other dealers for price comparisons and then make sure that they actually do the work!!!! More

Steve was an excellent salesperson. He was knowledgeable, polite, and worked hard to secure a good deal for me. I would absolutely refer other potential buyers to him. knowledgeable, polite, and worked hard to secure a good deal for me. I would absolutely refer other potential buyers to him. More

TERRIBLE sales practice. BAD for out of state buyers and the only thing they seem to care about is getting their sales in before the end of the month. They actually told me that........because I was an out the only thing they seem to care about is getting their sales in before the end of the month. They actually told me that........because I was an out of state buyer and couldn't get there, that they were going to attempt to sell the car and if it didn't sell...then I could buy it. This was even when I was going to make a down payment. GO ELSEWHERE Only interested in getting their sales quota in by end of month. More

The only thing I believe is wrong was having to pay sales tax on a incentive of $2500.00 that the dealer gets from Acura, which cost me an extra $183.00. It may not sound like a big deal but this kind of unt tax on a incentive of $2500.00 that the dealer gets from Acura, which cost me an extra $183.00. It may not sound like a big deal but this kind of untransparent paper work adds up at the end of the year!! It's wrong and they should at least have these numbers show up in the paper work, they don't! If you guys want to have a customer relationship after the sale then don't pull this tax crap and blame it on the state. I think this money went back into somebody's pocket at McGrath anyway because the state form was done properly and the invoice was not! My salesman Matt has nothing to do with this, he gets a score of all 10's and was a big help, he also knows his product!, Thank's Matt More

Noonya is great sales person! Ask for her when you are looking for a car! She is wonderful to work with. I would recommend this dealership. looking for a car! She is wonderful to work with. I would recommend this dealership. More