McGrath Acura of Morton Grove

Best car buying experience ever Mike, Drew and Jay were all fantastic. I did this entire lease via phone and e-mail. Everyone was helpful, we agreed on the price, the vehicle and a Mike, Drew and Jay were all fantastic. I did this entire lease via phone and e-mail. Everyone was helpful, we agreed on the price, the vehicle and after completing the online credit app all the paperwork was ready for me when I arrived to pick up my car. I was in and out with a new car and no hassle. Will do it again in 3 years! More

an excellent experience Noonya Taroyan helped me to choose my car. She is so nice and patient that I have an perfect experience of buying my car. I was trying to find some de Noonya Taroyan helped me to choose my car. She is so nice and patient that I have an perfect experience of buying my car. I was trying to find some defect of the car or the service, but I could not find anything. In short, thanks Noonya Taroyan again. More

Very Helpful Staff Honest and professional staff all around here at McGrath Acura. Keisha our sales person even went above and beyond to provide great service by delive Honest and professional staff all around here at McGrath Acura. Keisha our sales person even went above and beyond to provide great service by delivering our new purchase to convenient location after they detailed it. Although the detail service overlooked a few spots initially, they took the car back in and redid it when they realized where it was still dirty. No hassel. They seem committed to building a long term relationship with their customers. More

A great experience ever time! What a great experience ever time! This is the third car I buy from Noonya Taroyan at McGrath Acura. The all around service I have received keeps me c What a great experience ever time! This is the third car I buy from Noonya Taroyan at McGrath Acura. The all around service I have received keeps me coming back. More

Great sales guy - John Kerstein I found a 2012 Acura TL Tech package online at this dealership. It was certified and low miles. I drove 2+ hours to take a look at it and test drive I found a 2012 Acura TL Tech package online at this dealership. It was certified and low miles. I drove 2+ hours to take a look at it and test drive it. John was my sales guy who greeted me and got be behind the week for a test drive. John is a great guy to not only talk to, but will go get you answers if he doesn't have them. I am pretty picky and had lots of questions. John did his best to get me answers. He has a great attitude, and is a family man at heart. Can't speak enough about him. He is a guy people need to go to if you are looking for someone with a straight forward no-nonsense attitude. Well done John....thanks for the great car, and great experience because of you! Matthew More

Would not come back I negotiated a price over the internet and came to the dealership expecting to finish a transaction in a few hours, but it turned out that they cannot I negotiated a price over the internet and came to the dealership expecting to finish a transaction in a few hours, but it turned out that they cannot deliver what they offered via email. First of all, I want to point out that this was a brand new car where I specified exactly the package and configuration and I want and usually is an easy purchase since you go by the manufacture configuration. So, after a short test drive we sat down and first thing they said that I have to pay over $1,000 for some extra accessories that the car has (paint protection, wheel locks, etc.) I said that in the email you said that you have the requested car in stock and I can buy it for $XXXXX. The answer was that yes, the car is $XXXXX, but we put these accessories on all our cars and you have to pay for them. Well, after five minutes discussion and negotiation we agreed on an additional $250 price for these accessories. The next catch was that they offered me $4000 for my trade-in. I showed them KBB and Edmund’s estimates of over $7,000 and kindly declined the offer. And lastly, after they offered me 3.99% financing and I declined it because my credit union offered me 1.50% they said that the price they gave me via email was subject to getting a loan thru their financing department. So I spent over an hour at this place and left it with no car.... They offer low price via email hoping that they can either up-sell on accessories that people do not need, make extra money on the trade-in, or make money on the financing kick-back they get from a bank for higher than market interest. Note that neither trade-in, nor the financing was never mentioned in my email communication with them so they were not part of the deal. I purchased a car at a different dealership the next day and had a completely opposite experience. More

Appreciate your help! I was able to contact with Drew, sales manager, for the issue of my car that I recently bought from Morton Grove dealer shop. He took my issue serious I was able to contact with Drew, sales manager, for the issue of my car that I recently bought from Morton Grove dealer shop. He took my issue seriously unlike other sales people, and he tried his best to resolve the issue in a brilliant way that could satisfy both parties, company and customer. He is responsive and attentive. I highly recommend him! More

Absolutely perfect I fell in love with a RDX on the showroom floor while waiting for my car to be serviced. Never really expected to purchase a new auto that day. I I fell in love with a RDX on the showroom floor while waiting for my car to be serviced. Never really expected to purchase a new auto that day. I loved dealing with Noonya. She was terrific. She knew exactly what I needed and made it happen. More

Above and Beyond Was very pleased with the service that Mike gave me. Put me in a vehicle that would be safe and that I can enjoy for years!! even though I am a employ Was very pleased with the service that Mike gave me. Put me in a vehicle that would be safe and that I can enjoy for years!! even though I am a employee I felt like I was just as valued as all of our customers !! :) More

Awesome! My sales rep Noonya was outstanding! She was very helpful and made me feel very comfortable in my new purchase of my car, I would highly recommend Noo My sales rep Noonya was outstanding! She was very helpful and made me feel very comfortable in my new purchase of my car, I would highly recommend Noonya as a great rep, Thank u Noonya and the crew at Morton Grove Acura! More