McGrath Acura of Morton Grove

Bought a new 2017 RDX Advance They offered good online price. Even though they will not match the online price what was offered but i still got the car for good price when i compa They offered good online price. Even though they will not match the online price what was offered but i still got the car for good price when i compared to the other dealers. Noonya Taroyan is an excellent sales person and was great to work with. I will definitely recommend her to friends. They also offered free all season mats and one year free oil change. I am satisfied with their customer service and their quality of work. More

The sales person Noonya Taroyan was great to work with Sales person Noonya Taroyan was honest and forthcoming, best experience I have had ever in dealing with a car salesman. I would recommend her to frie Sales person Noonya Taroyan was honest and forthcoming, best experience I have had ever in dealing with a car salesman. I would recommend her to friends. More

Bought a 2017 RDX Loaner w/2K Miles We purchased a new vehicle here in January 2017. Good online price offered & our sales person - Rashad was the best to work with. My wife & I would gi We purchased a new vehicle here in January 2017. Good online price offered & our sales person - Rashad was the best to work with. My wife & I would give Rashad 6-Stars if we were able! If you are looking for a new vehicle purchase I would not hesitate to ask for Rashad. ON THE OTHER HAND, the dealership seems to have a sales practice of advertising cars online at a very attractive price to get customers in & then try to say you have to pay extra for items added to the vehicle. We drove in a distance to look at a car we had seen online at a good price that had installed add-ons (roof rack, running boards & fog lights) which were advertised as being included. Upon arriving, we were told that the car price online did not include the add-ons & would cost extra. I can't blame the dealership for wanting to advertise online at an attractive price to get customers to come in - heck it got us to drive in an hour. But what appeared to be a bait & switch with the price did not sit well with either of us. We were also told that McGrath Acura offered all new car purchasers their first two oil changes for free as a perk for purchasing from them. That was also not true - at least not for us. The finance person had the cost of that "FREE" perk included in the price of the car which we were told he was required to include by the dealership. Had my wife & I not been purchasing with financing & the finance person agreeing to reduce our interest rate to offset the cost of the FREE perk, we would have walked & bought elsewhere. Ultimately my wife & I purchased the vehicle at the price we were happy with & Rashad was great to work with. The four star rating for the dealership is only due to the tactics the ownership or management chooses to do. Maybe other's wouldn't even give them 4 stars. More

Good experience Professional staff. Easy transaction. Wish they budged more on price however they worked with me to get a good deal. Will definitely recommend both sa Professional staff. Easy transaction. Wish they budged more on price however they worked with me to get a good deal. Will definitely recommend both sales and service. More

I visited to lease yet another RDX from McGrath The salesperson who assisted me in leasing another RDX was courteous, respectful of my time, knowledgeable about the process and product and seemed ge The salesperson who assisted me in leasing another RDX was courteous, respectful of my time, knowledgeable about the process and product and seemed genuinely interested in making the experience positive for me. She was very easy to work with and very efficient. More

Noonya & McGrath Acura make buying a car SO EASY! Buying a car? Forget about the haggling and the "behind the scenes sales manager:floor manager negotiating" while you wait and wait at the desk in the Buying a car? Forget about the haggling and the "behind the scenes sales manager:floor manager negotiating" while you wait and wait at the desk in the car lobby. McGrath Acura Morton Grove gets you a solid number up front for your trade in (they literally took my key, drove my car and gave me a number in under ten minutes) and they put you in a test car so fast it's truly a memorable experience. Noonya Taroyan was my sales person and she catered to everything I needed in terms of limited time to shop or sign paperwork, final negotiating prices fast and up front, follow-up via text/email/phone (your preference is met and exceeded) and seeking/finding my exact car. Turns out my limited availabilty MDX match was the one ordered by Ms. McGrath and so I got hers! More

MY Dealership There is a reason I have leased 5 cars from McGrath! Always friendly, customer centric and quality service are just a few of the reasons I keep coming There is a reason I have leased 5 cars from McGrath! Always friendly, customer centric and quality service are just a few of the reasons I keep coming back! *Drew, in Finance was not a good example of what McGrath stands for. I thought he was abrasive, rude and condescending. If it wasn't for my relationship with Noonya, I would have walked out of his office. I have usually done all the paperwork with DJ and he is an absolute treasure! Such a different experience! More

Friendly Dan spent a great deal of time going over all of the features of our RDX and helping me set up the various features. He has checked in by email to as Dan spent a great deal of time going over all of the features of our RDX and helping me set up the various features. He has checked in by email to ascertain that all is going well with our new purchase. If I have questions, he emails me back promptly. More

Good Purchase Experience My purchase experience was smoothly executed, inoffensive and met my expectations for a car purchase transaction. EJ was pleasant to work with, follow My purchase experience was smoothly executed, inoffensive and met my expectations for a car purchase transaction. EJ was pleasant to work with, followed-up promptly where needed and helped with several special needs - including the return of a rental car I was using. More

Good customer service and friendly team Friendly, professional, and excellent service. I'm very happy with my purchase. I would recommend this dealership to friends and family because of the Friendly, professional, and excellent service. I'm very happy with my purchase. I would recommend this dealership to friends and family because of their courtesy. More