McGrath Acura of Morton Grove

Great Experience Ron Ashkar helped us through the process of buying a new Acura RDX. He was very professional, gave great advices and recommendations. Our family was Ron Ashkar helped us through the process of buying a new Acura RDX. He was very professional, gave great advices and recommendations. Our family was treated very nicely by him and the whole process was very smooth. At the time of delivery Jasmine took a decent amount of time to give orientation to my wife and perform set up of our new car. Noonya was also very helpful through the process. Nice team at this dealership. I can definitely say that I had a great experience and I am totally satisfied. More

Totally unprofessional to deal with What I've to say, This is the most horrible experience which ever had for any purchase in my life. Usually I'm little hesitant to go to any dealership What I've to say, This is the most horrible experience which ever had for any purchase in my life. Usually I'm little hesitant to go to any dealership(you know right the time and other tactics played by these managers). so by knowing that we came up with final price and started negotiating with dealers. when I received a call from Mcgrath, I've given my final price, and told them if you are ok with that, then we will come there and buy the car and choose from their inventory. finally they told me that they will honor my price. So we went to the showroom, they showed us all available MDXs. we decided to go with one color. And the manager came with a new price. We told them, we can't go more than what we agreed upon, and after a long negotiation, he told us, if we take loan from them, then they could hour that price, by knowing that we have pre-approved check with us. he promised to give the same apr rate. So we finally told him, if you give the same rate, we don't have any problem to take loan from you. so they ran the credit check, and they felt happy with the score and started to finish the paperwork, and they even started preparing the car handing it over. After all these things are done, he came back again and told us, that they can't honor that price (remember this after all prenegotiation and hard credit check). We got pissed off. This is not the way to treat your customers. this is really insane. if there is a negative rating, I'll give that to MCGRATH. More

Buying my first car Great experience at the dealership. Highly recommend it for anyone interested in acuras. Great help from Keisha our sales rep. The place is very cle Great experience at the dealership. Highly recommend it for anyone interested in acuras. Great help from Keisha our sales rep. The place is very clean . More

Bought a new 2017 RDX Advance They offered good online price. Even though they will not match the online price what was offered but i still got the car for good price when i compa They offered good online price. Even though they will not match the online price what was offered but i still got the car for good price when i compared to the other dealers. Noonya Taroyan is an excellent sales person and was great to work with. I will definitely recommend her to friends. They also offered free all season mats and one year free oil change. I am satisfied with their customer service and their quality of work. More

The sales person Noonya Taroyan was great to work with Sales person Noonya Taroyan was honest and forthcoming, best experience I have had ever in dealing with a car salesman. I would recommend her to frie Sales person Noonya Taroyan was honest and forthcoming, best experience I have had ever in dealing with a car salesman. I would recommend her to friends. More

Bought a 2017 RDX Loaner w/2K Miles We purchased a new vehicle here in January 2017. Good online price offered & our sales person - Rashad was the best to work with. My wife & I would gi We purchased a new vehicle here in January 2017. Good online price offered & our sales person - Rashad was the best to work with. My wife & I would give Rashad 6-Stars if we were able! If you are looking for a new vehicle purchase I would not hesitate to ask for Rashad. ON THE OTHER HAND, the dealership seems to have a sales practice of advertising cars online at a very attractive price to get customers in & then try to say you have to pay extra for items added to the vehicle. We drove in a distance to look at a car we had seen online at a good price that had installed add-ons (roof rack, running boards & fog lights) which were advertised as being included. Upon arriving, we were told that the car price online did not include the add-ons & would cost extra. I can't blame the dealership for wanting to advertise online at an attractive price to get customers to come in - heck it got us to drive in an hour. But what appeared to be a bait & switch with the price did not sit well with either of us. We were also told that McGrath Acura offered all new car purchasers their first two oil changes for free as a perk for purchasing from them. That was also not true - at least not for us. The finance person had the cost of that "FREE" perk included in the price of the car which we were told he was required to include by the dealership. Had my wife & I not been purchasing with financing & the finance person agreeing to reduce our interest rate to offset the cost of the FREE perk, we would have walked & bought elsewhere. Ultimately my wife & I purchased the vehicle at the price we were happy with & Rashad was great to work with. The four star rating for the dealership is only due to the tactics the ownership or management chooses to do. Maybe other's wouldn't even give them 4 stars. More

Good experience Professional staff. Easy transaction. Wish they budged more on price however they worked with me to get a good deal. Will definitely recommend both sa Professional staff. Easy transaction. Wish they budged more on price however they worked with me to get a good deal. Will definitely recommend both sales and service. More

I visited to lease yet another RDX from McGrath The salesperson who assisted me in leasing another RDX was courteous, respectful of my time, knowledgeable about the process and product and seemed ge The salesperson who assisted me in leasing another RDX was courteous, respectful of my time, knowledgeable about the process and product and seemed genuinely interested in making the experience positive for me. She was very easy to work with and very efficient. More

Noonya & McGrath Acura make buying a car SO EASY! Buying a car? Forget about the haggling and the "behind the scenes sales manager:floor manager negotiating" while you wait and wait at the desk in the Buying a car? Forget about the haggling and the "behind the scenes sales manager:floor manager negotiating" while you wait and wait at the desk in the car lobby. McGrath Acura Morton Grove gets you a solid number up front for your trade in (they literally took my key, drove my car and gave me a number in under ten minutes) and they put you in a test car so fast it's truly a memorable experience. Noonya Taroyan was my sales person and she catered to everything I needed in terms of limited time to shop or sign paperwork, final negotiating prices fast and up front, follow-up via text/email/phone (your preference is met and exceeded) and seeking/finding my exact car. Turns out my limited availabilty MDX match was the one ordered by Ms. McGrath and so I got hers! More

MY Dealership There is a reason I have leased 5 cars from McGrath! Always friendly, customer centric and quality service are just a few of the reasons I keep coming There is a reason I have leased 5 cars from McGrath! Always friendly, customer centric and quality service are just a few of the reasons I keep coming back! *Drew, in Finance was not a good example of what McGrath stands for. I thought he was abrasive, rude and condescending. If it wasn't for my relationship with Noonya, I would have walked out of his office. I have usually done all the paperwork with DJ and he is an absolute treasure! Such a different experience! More