McGrath Acura of Morton Grove

Excellent experience We have leased several cars from this dealership. Our salesperson Noonya is fantastic. The whole process was painless. Our last lease was great, with We have leased several cars from this dealership. Our salesperson Noonya is fantastic. The whole process was painless. Our last lease was great, with service and they took care of everything so we could just drive the car without any of the headaches. Noonya knows everything about the car. She helped us connect our phones, made the garage door opening thing a snap. You couldn't ask for an easier transition. More

Exceptional and Enjoyable! The team at McGrath Acura of Morton Grove is truly an exceptional group! I’ve had the pleasure of coming to this McGrath location for the past 6 year The team at McGrath Acura of Morton Grove is truly an exceptional group! I’ve had the pleasure of coming to this McGrath location for the past 6 years to have Bob Sisk and his Service team help keep my 2004 RL in top condition. I loved my first Acura purchase and even though over the years my car got beat up by the wear and tear of the city streets and the Chicago winter salt, Bob and his team always made me feel like I was their most important customer…and like my car was a brand new NSX ;). This Service department is extremely professional and knowledgeable and they have a decent coffee machine with the occasional free muffin. They won’t make you feel like you have dollar signs across your forehead and partner with you to help navigate the best maintenance plan options. Recently it came time to retire my beloved 2004 RL with 145k miles and explore options for a newer vehicle. Based on my experience with the Acura brand and quality of service from Bob and his team, there was no question I would be buying my next car from McGrath and it would be an Acura. Noonya Taroyan guided me through the process and took the time to understand what I was looking for in a new car and respected my desired budget for the transaction. She worked extremely hard to get me in to a beautiful new ILX and I couldn’t be happier!! The entire negotiation process went relatively fast and I didn’t have to experience the annoying ‘back and forth’ process. Elson Yu helped to make the deal happen and made sure my budget goals could be obtained. D.Jay Hattula, “THE” Finance guy in the suit, was very personable and made sure I understood all the costs of the process and worked with me to make the leasing experience an enjoyable one. Joshua Padrid, the product specialist, made sure I understood all the cool features of my new car and took the time to go over all my questions and make sure I left the dealership 100% informed. It was an extremely positive experience and I do recommend McGrath to whoever I can! I can't say enough good things about the McGrath team. They treat you like family and they genuinely value your loyalty. Lucky for them, they are stuck with me for life! Cheers! Tiffany More

Great experience! I had a great experience with McGrath Acura of Morton Grove! I worked with Rashad Jackson who was extremely thorough, upbeat, and accommodating. He wa I had a great experience with McGrath Acura of Morton Grove! I worked with Rashad Jackson who was extremely thorough, upbeat, and accommodating. He was well-versed in his knowledge of the vehicles, and he worked with me to find the car and payment options that worked best for me. I also had the pleasure of working with Sam who appraised my car and DJ who made sure I left happy and satisfied with my purchase. Overall, I had a really positive experience at McGrath Acura of Morton Grove, would recommend it to others, and will certainly be back! Thank you to everyone who made it a great experience, as you have a very happy customer! More

Very shady dealer, most unprofessional I've ever dealt with There should be negative star for these kind of people. They are liar (Sean the sales manager, he is the king of making false stories) for selling the There should be negative star for these kind of people. They are liar (Sean the sales manager, he is the king of making false stories) for selling their cars. Do not trust their words take every single thing in proper writing. Stay away from this dealership. More

Delightful experience From the online application process, all the way to delivery of my new vehicle, the transaction was handled with great care and efficiency. I'm si From the online application process, all the way to delivery of my new vehicle, the transaction was handled with great care and efficiency. I'm sincerely grateful for the behind-the-scenes efforts by Matt, Elson, and DJay in facilitating and ensuring the soundness of my out-of-state lease, and especially to Noonya for her kindness, professionalism, and expertise in introducing me to the many features of my new car. More

Unbelievable service! I am so thrilled I went back to Mcgrath M.G. I went for test drives at four dealerships around Chicago. I test drove at Mcgrath M.G. and they follow I am so thrilled I went back to Mcgrath M.G. I went for test drives at four dealerships around Chicago. I test drove at Mcgrath M.G. and they followed up a couple days later. I didn't get back there for over a week and when I did, I wasn't expecting to leave with a car. Dan Edelstein was my salesperson and I truly have never experienced the type of service that he provided. I was bouncing back and forth with a pre-owned vs. new. Dan was overly patient and never went for the upsell--he was trying to make sure I left happy. He provided the pros and cons and the irony is that his info/advice was leading me to go pre-owned. However, when I asked for the comparison of the new vs. used, the price was too good to pass up. That would've been enough for me to write a great review. But the best part is that I told him the car was for my wife and that I had been shopping for a couple weeks. I explained that she left the house that morning completely stressed for various reasons. He came up with a great idea to surprise her with a delivery at her job. The guy literally went to a store to buy flowers and multiple bows to decorate the car with. He delivered the car with a note that I wrote and completely went into character. Needless to say, the surprise blew her away, brought her to tears and on top of all that, he filmed it for me. I'm not sure that this review will do justice to the service that I got but I can genuinely say that this is the best service I have ever gotten. It's difficult as a car buyer, to not go into a dealer with your guard up and be defensive based on how things used to work. I can only say that you should go meet Dan and the team at Mcgrath Morton Grove before you make a decision to purchase. More

Solid Experience Carl Meier sold me an MDX on 6/10/17. Steaming hot day but Carl was patient, straight forward, help me close the deal and got me through the the fian Carl Meier sold me an MDX on 6/10/17. Steaming hot day but Carl was patient, straight forward, help me close the deal and got me through the the fiancne process as qucik as possible. I appreciate the fact that he did not bad mouth the other SUVs we drove but focused on the MDX and it's adavantages. Pleasant experience which is hard to say most of the time. More

Great Experience Ron Ashkar helped us through the process of buying a new Acura RDX. He was very professional, gave great advices and recommendations. Our family was Ron Ashkar helped us through the process of buying a new Acura RDX. He was very professional, gave great advices and recommendations. Our family was treated very nicely by him and the whole process was very smooth. At the time of delivery Jasmine took a decent amount of time to give orientation to my wife and perform set up of our new car. Noonya was also very helpful through the process. Nice team at this dealership. I can definitely say that I had a great experience and I am totally satisfied. More

Totally unprofessional to deal with What I've to say, This is the most horrible experience which ever had for any purchase in my life. Usually I'm little hesitant to go to any dealership What I've to say, This is the most horrible experience which ever had for any purchase in my life. Usually I'm little hesitant to go to any dealership(you know right the time and other tactics played by these managers). so by knowing that we came up with final price and started negotiating with dealers. when I received a call from Mcgrath, I've given my final price, and told them if you are ok with that, then we will come there and buy the car and choose from their inventory. finally they told me that they will honor my price. So we went to the showroom, they showed us all available MDXs. we decided to go with one color. And the manager came with a new price. We told them, we can't go more than what we agreed upon, and after a long negotiation, he told us, if we take loan from them, then they could hour that price, by knowing that we have pre-approved check with us. he promised to give the same apr rate. So we finally told him, if you give the same rate, we don't have any problem to take loan from you. so they ran the credit check, and they felt happy with the score and started to finish the paperwork, and they even started preparing the car handing it over. After all these things are done, he came back again and told us, that they can't honor that price (remember this after all prenegotiation and hard credit check). We got pissed off. This is not the way to treat your customers. this is really insane. if there is a negative rating, I'll give that to MCGRATH. More

Buying my first car Great experience at the dealership. Highly recommend it for anyone interested in acuras. Great help from Keisha our sales rep. The place is very cle Great experience at the dealership. Highly recommend it for anyone interested in acuras. Great help from Keisha our sales rep. The place is very clean . More