McGrath Acura of Libertyville - Service Center

Treated with respect and care from arrival to departure! The staff I dealt with were professional, friendly and knowledgeable. The recall repair was completed even FASTER than promised. The waiting area wa The staff I dealt with were professional, friendly and knowledgeable. The recall repair was completed even FASTER than promised. The waiting area was clean and comfortable and every interaction between customers and staff was positive. More

Acura of Libertyville is fantastic! I have been a customer of Acura of Libertyville since 2010. Every staff member is more wonderful than the next. They know their cars. They know their I have been a customer of Acura of Libertyville since 2010. Every staff member is more wonderful than the next. They know their cars. They know their customers. They will go the extra mile to be sure that you and your vehicle are treated properly in an efficient manner. Sales are knowledgeable and easy to work with to be sure that you have the right vehicle for you. Service is fabulous - efficient and thorough. It has been a pleasure working with Glenn, Craig, Shelly and the rest of the staff. Once you are a customer, there is no reason to go anywhere else. More

Professional and oriented toward the total customer experien Everyone at A of L is the consummate professional and is driven to provide the best customer service possible. Always an enjoyable and fruitful exper Everyone at A of L is the consummate professional and is driven to provide the best customer service possible. Always an enjoyable and fruitful experience. More

Years of consistent trust I trust these guys and have now for 11 years. They always give me options and their honest opinions. We are now talking about how we should probably k I trust these guys and have now for 11 years. They always give me options and their honest opinions. We are now talking about how we should probably keep buying Acuras because we could always bring them here for service. Great people here. More

b12 service Very happy with the service. Got a loaner car on the spot. Staff were acommendating. Also they were transparent about the pricing. I'll give 5 star. Very happy with the service. Got a loaner car on the spot. Staff were acommendating. Also they were transparent about the pricing. I'll give 5 star. More

Great service! I had to go in for a recall. They were very accommodating. They provided shuttle service to and from work. Made things easy and stress-free! Zach I had to go in for a recall. They were very accommodating. They provided shuttle service to and from work. Made things easy and stress-free! Zach was friendly and professional. I recommend this dealership; have had only positive experiences there! More

5 star customer service! Michelle called me regarding a minor recall and service work. She met me near my home in WI to pick up my MDX and drop off the loaner vehicle. Nick f Michelle called me regarding a minor recall and service work. She met me near my home in WI to pick up my MDX and drop off the loaner vehicle. Nick from service called me a couple times while my vehicle was being serviced to update me on the repair status and to let me know it was finished.. This dealership exceeded my expectations! More

Great people great service I brought my 2015 Mdx for recall. The front desk was very friendly. I asked for a loaner and I got it without any problems. Everything went smoothly a I brought my 2015 Mdx for recall. The front desk was very friendly. I asked for a loaner and I got it without any problems. Everything went smoothly and friendly. I recommend this service department to everyone. More

MDX service recall Had a recall and this dealership made the experience seamless. They provided transportation while the car was being fixed and communicated status thro Had a recall and this dealership made the experience seamless. They provided transportation while the car was being fixed and communicated status throughout. I would recommend this dealer and Bruce in the service department. More

Service I been coming here for awhile and stop because of customer service. I gave it a try again felt with Bruce felt rushed and not heard on the call. Than I been coming here for awhile and stop because of customer service. I gave it a try again felt with Bruce felt rushed and not heard on the call. Than misquoted a price over the phone by another rep. The only person who is wonderful is Shelly they need to take lesson from her how to treat customers More