McGrath Acura of Libertyville - Service Center

Excellent service I always have a great experience at Acura. They really listen to you and address the problem without overselling products or services. I really trus I always have a great experience at Acura. They really listen to you and address the problem without overselling products or services. I really trust Acura's service center and I've never said this about another car company before. More

Service Friendly, approachable and went the extra mile. Overall I have been very pleased with the support I have received thus far. One add they could inclu Friendly, approachable and went the extra mile. Overall I have been very pleased with the support I have received thus far. One add they could include in their service would be on-site mini details (like a car spa) for folks in a rush. More

service review jennifer was excellent in every way at customer service! I would highly recommend Her to anyone! she always has a smile on her face and is very infor jennifer was excellent in every way at customer service! I would highly recommend Her to anyone! she always has a smile on her face and is very informative More

Great customer service and honest I made an appointment expecting to not only come in for an oil change but to get my front breaks replaced. However after they checked my breaks and ev I made an appointment expecting to not only come in for an oil change but to get my front breaks replaced. However after they checked my breaks and everything else, surprisingly they came back to tell me i still have life on my breaks. I give them kudos for being honest and not replacing my breaks at that time. Jen was great, very knowledgeable and kept me informed on how long it would be for my oil change and inspections. They were done very fast, vacuumed and washed my car, i would say i was out within 40 minutes. More

Quick service over lunch time!! Finished as promised and great work. Oil change, wheel rotation and new inserts and a wash/vacuum while at lunch. Couldn't be more convenient. Finished as promised and great work. Oil change, wheel rotation and new inserts and a wash/vacuum while at lunch. Couldn't be more convenient. More

Great service all the times!! That is why we bought another Acura from this dealership. Excellent service and great prices. Great value for their services. Waiting area, is anothe That is why we bought another Acura from this dealership. Excellent service and great prices. Great value for their services. Waiting area, is another plus!! More

Bruce has always helped me with all the details and even when I bring in my work vehicles that aren't Honda/Acuras he gets the best pricing and parts for m has always helped me with all the details and even when I bring in my work vehicles that aren't Honda/Acuras he gets the best pricing and parts for me. That is why I even bring in my other vehicles. I really trust the service center with all my cars. I can't say enough about the helpfulness of Bruce and the owner, Glen is always there making sure things are good for me. I have bought over five cars from this dealer ship. Love this dealership. More

In and out I prescheduled an oil change online. They were on time.the oil change, tire rotation and wipers changed took 30 minutes as promised. Than you! I prescheduled an oil change online. They were on time.the oil change, tire rotation and wipers changed took 30 minutes as promised. Than you! More

Service experience I brought my Acura TL in for an oil change and multi-point inspection. Your employee (Justin) is very personable, pleasant, friendly and knowledgeabl I brought my Acura TL in for an oil change and multi-point inspection. Your employee (Justin) is very personable, pleasant, friendly and knowledgeable. He discussed the inspection results, answered all my concerns and recommended necessary service items as well as suggestions for service issues that may need to be addressed in the future. My wife and I both own Acuras. As usual the service experience was excellent. P.S. My car battery tested low . Since it was still under warranty, it was replaced at no charge - without question - no hassle. I appreciate that. More

Simply the BEST! Acura of Libertyville has been working on my vehicles sine 2008- I would have never thought it possible to actually drive into a service department to Acura of Libertyville has been working on my vehicles sine 2008- I would have never thought it possible to actually drive into a service department to drop off my car without the anxiety of thinking- How am i going to get screwed today. I know this sounds unbelievable but, that has NEVER been the case at the Acura of LIbertyville service department. Shelly and her service team are really GREAT and they are always smiling when i go in- I actually look forward to it! AND and and, their pricing is good too! If there is any drawback at all, it's that they put me in such nice loaner cars that it makes me want to trade mine in for another new one! keep up the good work! More