McGrath Acura of Libertyville | Page 96

I arrived at this dealership at the end of a frustrating day of car shopping. I could not have been treated better!!! Nicholas was polite, professional and fun!! He assisted in everything from the test day of car shopping. I could not have been treated better!!! Nicholas was polite, professional and fun!! He assisted in everything from the test drive to the delivery of the vehicle. And, I was given a great deal on the auto we purchased. I will not hesitate to return to Acura of Libertyville for my future purchases. We found our new dealership and made a new friend in Nick!!! thanks!!! More

As an owner of a small business, I realize the importance and value of great customer service. I was greeted by Luigi as soon as I arrived at Acura of Libertyville, and I was shown incredible customer servi and value of great customer service. I was greeted by Luigi as soon as I arrived at Acura of Libertyville, and I was shown incredible customer service throughout my visit. Not only did Luigi hold obvious knowledge of the Acura line, but I could tell that I was working with someone who respects what he does as well as respects the customer's experience in purchasing a vehicle. I appreciated his honesty and his fun personality. Joe was also a pleasure to work with during the financing phase of the purchase. He explained everything well and I left feeling very comfortable with my purchase. I really appreciate the great customer service and the no-nonsense approach to purchasing a vehicle through Acura of Libertyville. I would recommend this dealership to others looking for the same great service I received. Stephanie G. More

Shane and Glen were like angles sent from heaven for us. We had been to many pushy dealers who were jerks. Shane made us feel like we were at home. Thank you to everyone at Acura of libertyville. We would r We had been to many pushy dealers who were jerks. Shane made us feel like we were at home. Thank you to everyone at Acura of libertyville. We would recommended this dealer to anyone who is at their wits end. Don't give up. More

As the owner of my own CPA practice, I know about offering value and customer service. Acura of Libertyville does a great job of providing both. Not only did I receive a great price on my lease, the offering value and customer service. Acura of Libertyville does a great job of providing both. Not only did I receive a great price on my lease, the level of service when I picked up my car was unbelievable. Luigi walked me through every detail of my RDX to make sure I knew how to use all of the components (even setting my Bluetooth and phone contacts for me) while Eric made sure I understood all the details of my lease. After looking at several luxury SUV's including Volvo, BMW, Lexus, Cadillac, and Audi - it was clear that the RDX was the best value for the money. I spent the time doing the research - Acura was the car to buy and Acura of Libertyville was the place to buy it. More

Great service and easy to work with. Luigi followed up as he said he would and accomodated our requests as much as possible. Overall, the transaction was smooth and pleasant with absolutely no "pushing". Tha he said he would and accomodated our requests as much as possible. Overall, the transaction was smooth and pleasant with absolutely no "pushing". Thank you! More

A great painless experience. No delays or high pressure tactics and then they follow up on their commitment that they want you satisfied for life by reaching out to you as a new customer to make sure you tactics and then they follow up on their commitment that they want you satisfied for life by reaching out to you as a new customer to make sure you understand what other services offer, how they are willing to work with you and on top of that they host "training" sessions to go over the more advanced features of the car like navigation, bluetooth, etc. I'd want to go back and buy my next car there they make it so pleasant. More

Mike an James went out of their way to answer all of my questions about the car I purchased, as well as other makes & models I was considering. I apprecaited their honesty and candor. They were instrumen questions about the car I purchased, as well as other makes & models I was considering. I apprecaited their honesty and candor. They were instrumental in ensuring I left feeling great about my purchase! More

I bought a used 2013 Acura TL. It couldn't have been an easier transaction. Great price. Great value. James was wonderful to work with. an easier transaction. Great price. Great value. James was wonderful to work with. More

I had a great experience buying my first Acura there and would recommend the dealership and Shane to anyone looking at their next car purchase. would recommend the dealership and Shane to anyone looking at their next car purchase. More

We saw a used Mini and we were in the market for a car for my daughter. We drove the hour to Libertyville and the service was very good. No waiting. Professional and nice experience for my daughters. for my daughter. We drove the hour to Libertyville and the service was very good. No waiting. Professional and nice experience for my daughters. More