McGrath Acura of Libertyville
Libertyville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
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Sales group was helpful and provided all the information I needed before purchasing my car I needed before purchasing my car More
Very smooth purchase. They really listened to what I was looking for and didn’t pressure me to purchase anything extra. They really listened to what I was looking for and didn’t pressure me to purchase anything extra. More
Andre was terrific; he made the entire process of purchasing a new vehicle easy, transparent and very professional. Highly recommend! purchasing a new vehicle easy, transparent and very professional. Highly recommend! More
The salesman was fine the deal was sealed quickly bit the finance wait time was horrendous. When I picked up the car I was not provided with a good explanation of how things worked and again was having issu finance wait time was horrendous. When I picked up the car I was not provided with a good explanation of how things worked and again was having issues with Finance due to them screwing up my plates. I wanted to keep my plates and they marked them as new. This all occurred end of June it is almost 8 weeks later and I am still driving on temporary plates. I have made numerous calls to the State and they are telling me the dealership has not provided them with the necessary paperwork to complete the plate transaction. I have purchased numerous new vehicles and I have never had this problem or all this back and forth with the dealer after the initial transaction. More
We were lucky to have run into Damian when we arrived at the dealership. He was extremely professional and patient. He made the process appear smooth. And followed up a couple of times. This was our sec the dealership. He was extremely professional and patient. He made the process appear smooth. And followed up a couple of times. This was our second time we purchased an Acura from this dealership. More
Appreciate the personal touch and attention to detail Why 3 stars, has to wait 2 hours to get the financing and paperwork done. Need to add staffing or whatever in that department detail Why 3 stars, has to wait 2 hours to get the financing and paperwork done. Need to add staffing or whatever in that department More
I bought my used 2020 Acura MDX from Trent and was truly happy with how he handled what could have been a bad experience and made it a good one. It’s because of Trent’s (and his team’s) customer loyalty and happy with how he handled what could have been a bad experience and made it a good one. It’s because of Trent’s (and his team’s) customer loyalty and service that I will continue to be loyal to him and McGrath Acura. More
I have purchased many vehicles over the past 60 years and this was the best experience yet . this was the best experience yet . More
Greeted by a very knowledgeable sales person, Abdullah Altekreeti, who listened carefully to what we were looking for. He took us out for a demo ride in the equivalent model, TLX ASpec, and answered all Altekreeti, who listened carefully to what we were looking for. He took us out for a demo ride in the equivalent model, TLX ASpec, and answered all our questions. We had already done some comparison shopping but, with the right deal, we preferred McGrath because we had purchased our last Acura from this dealership. We decided to go forward that day because the vehicle in the color and accessories we wanted was in stock. Abdullah and Juan Flores, the Sales Manager sat with us and negotiated what we considered a fair and reasonable deal, including the trade in of our last Acura TLX. Juan was a Sales person from when we purchased that earlier TLX. Later, we drove the new car home with the understanding we would be back the next day to firm up our loan papers and get some technical assistance. When we returned, Abdullah sat in the car with me to teach me how to operate the controls which were quite a bit different from our previous Acura. Abdullah took us to the Service Department and introduced us to a few of the people who would work with us in case of a problem. The now Service Manager, Nik Landvit, I had known from the previous relationship. Overall, I found this buying experience outstanding. At no time was I pressured nor did I feel uncomfortable with any of the personnel. I would highly recommend McGrath of Libertyville. More