McGrath Acura of Libertyville

Outstanding experience purchasing a 2012 MDX. Our sales Outstanding experience purchasing a 2012 MDX. Our sales associate, Scott Evans kept our interests at the forefront, suggested the best options, was o Outstanding experience purchasing a 2012 MDX. Our sales associate, Scott Evans kept our interests at the forefront, suggested the best options, was open, insightful, and honest. I was impressed. Having been to dozens of dealerships in my life, this was the first time I could trust the sales guy. He told us the facts, offered us to verify the numbers independently, and respected our time. When he didn't know the answer - he said "I don't know", and when he offered an opinion - he stated the basis for it and didn't try to sell it as fact. His sales pitch - he said it like it was - no obligation. Then he went to the manager and got the bottom line price, and that was it. It usually takes 2 hours of running back and forth to the manager before I get the bottom line price. They quickly earned my respect. I asked some tough questions: put them head to head against their competitor incentives: BMWs free maintenance program, Mercedes, Lexus, Audi, etc. They told me the truth (which I knew from before or verified on the mobile internet), didn't try to conceal the weak points or oversell the strengths. The general manager, Eric, was quick but thorough with the paperwork, no nonsense. Their objective was to help me make an informed decision, rather than just sell me a car, and they accomplished both. I would highly recommend this dealership. If you are looking for an Acura - there is no better place in Chicagoland to buy one. If you are looking for a different brand, stop by and get a second opinion from them. They have a quality product, they tell you straight out what it is and what it's not, encourage you to take your time, do the due diligence, and make your own, educated decision - no pressure. No hype, no tricks or gimmicks, no wasted words or time. Simply outstanding. More

We had two attentive sales people that understood what we were looking for and helped us find it at a reasonable price. When Scott was busy Luigi quickly stepped in to help us out. They were knowledgable a were looking for and helped us find it at a reasonable price. When Scott was busy Luigi quickly stepped in to help us out. They were knowledgable about the car and understood our price point very well. I would absolutely recommend these two and this dealership to others. More

This dealership is staffed with friendly honest people. James was attentive and patient and does not use pressure tactics. Glen took the time to engage and is a pleasure to deal with. Eric was professional James was attentive and patient and does not use pressure tactics. Glen took the time to engage and is a pleasure to deal with. Eric was professional, friendly and efficient. Overall, a great experience. More

A great new car experience. One of the best I've ever had. James was a pleasure to work with. I would definitely recommend this dealer and James as a salesperson. had. James was a pleasure to work with. I would definitely recommend this dealer and James as a salesperson. More

Luigi is a great sales person, very good customer service.... everybody there are very friendly, great price...we are very happy with our purchase & this is our second car that we have bought from th service.... everybody there are very friendly, great price...we are very happy with our purchase & this is our second car that we have bought from this dealership... and we would definetly recommend this dealership to others.. More

We always get fantastic service,everyone is friendly and knows us by first name, always do excellent repairs, timely and efficient. Always have had quick response to questions or issues, we have purchased knows us by first name, always do excellent repairs, timely and efficient. Always have had quick response to questions or issues, we have purchased at least 4 mdx's from this dealership, would never go to another dealership. Great quality of people and they care about their customers. We are very loyal to Acura of Libertyville! More

Bought a new '12 MDX from Acura of Libertyville and couldn't ask for anything more. Dealt with James Won who was professional and ethical in his dealings. James was straightforward from the initial com couldn't ask for anything more. Dealt with James Won who was professional and ethical in his dealings. James was straightforward from the initial communication and provided exceptional service during the transaction. Finally, he kept his promises and offered a more than fair price without much negotiation for the new car and our trade in. This is the reason we chose to drive 45 minutes away to buy from Acura of Libertyville rather than from the dealership 2 minutes away from home. I highly recommend that you give the dealership a shot if you are in the market for a car and see if they offer a fair quote. More

I received personal attention and felt that James Won really wanted to help me get the car I wanted. James called the following day after my purchase to see if I had any concerns. really wanted to help me get the car I wanted. James called the following day after my purchase to see if I had any concerns. More

Luigi took great care of us, in spite of being very busy with several customers. He balanced his time and our needs very well. We would definitely recommend Luigi and the dealership to others. with several customers. He balanced his time and our needs very well. We would definitely recommend Luigi and the dealership to others. More

Went to purchase a used rl or tl. Met James Won.James was very knowledgeable in helping us decide on the RL. Told and showed us all about the car. He helped us get a great deal. This was our first Acura purc very knowledgeable in helping us decide on the RL. Told and showed us all about the car. He helped us get a great deal. This was our first Acura purchase and it proved to be very pleasant. Good dealership and very nice personnel. Also meet with Shelly Berg who was great too! Thank you all. More