McGrath Acura of Libertyville

Had excellent experience buying a new car from Libertyville Acura, IL. Was returning to Chicago for a weekend from a long term project and needed to purchase a new car for my wife. Received a g Libertyville Acura, IL. Was returning to Chicago for a weekend from a long term project and needed to purchase a new car for my wife. Received a great quote from Luigi over email and worked with him on a specific car selection, loan approval, etc. When we got to the dealership, vehicle was already prepared and waiting for us. Don’t think we spent more than 1.5 hr. to finish all paperwork and leave with a new car. In my opinion everything was perfect - Luigi has demonstrated great customer service and communication skills. I would not hesitate to characterize him as honest and straightforward. Will be recommending Luigi and Libertyville Acura to my friends and relatives. Will come back again when it will be time to buy another car. Thank you!!! More

What a great experience!We drove an hour from our home to work with James Won specifically based on a co-worker's experience with him. It was worth the drive. James was very helpful and easy to work with. We work with James Won specifically based on a co-worker's experience with him. It was worth the drive. James was very helpful and easy to work with. We really felt he had our best interest in mind and was very personable. We got a fantastic deal on a 2012 MDX and will definitely do business again with James. Everyone was a pleasure to work with and the owner Glenn impressed us by coming out to thank us for our business and visit with us. If you want an outstanding, no pressure experience where you leave feeling well taken care of, go here! More

Both James and Charlie were very friendly and willing to work with us. During the test drive James was giving us some great information about our 2013 RDX it's performance, package etc. James was there ev work with us. During the test drive James was giving us some great information about our 2013 RDX it's performance, package etc. James was there every step of the way even when we were sitting down with Charlie and going over the financial stuff. After we got everything done, everyone was gone since it was after 6 o'clock, but James stayed with us, made sure that we were comfortable with the features of the new car. He help us set up our phone, our navigation system and our seat adjustments. He went over the entire technology package with us and made sure we were comfortable with everything before allowing us to get out there. :) Charlie was very friendly, made the scariest part of the transaction actually fun. He was very informative, gave us a very good deal, found us the best bank for financing. Overall it was a very pleasant experience. This dealership seems to go above and beyond to meet their customers needs. Also, they have these "clinics" that are free. They have signed me up for the technology clinic right away. More

I bought a 2010 MDX few days ago. I had a pleasure to work with Greg Miller. He helped me to go through the whole process. I traded in two vehicles, so there was quite a bit of paperwork. Also Greg made work with Greg Miller. He helped me to go through the whole process. I traded in two vehicles, so there was quite a bit of paperwork. Also Greg made sure that I was getting the best possible price for my trade ins. Very happy with my new MDX. I highly recommend Greg and Acura of Libertyville. More

I just purchased a 2007 Acura RDX Certified A+ from Acura of Libertyville. Scott Evans helped me and I could not have been more satisfied. From the point when I walked into the door from the time I left, I w of Libertyville. Scott Evans helped me and I could not have been more satisfied. From the point when I walked into the door from the time I left, I was treated very nicely. I had very good customer service and everyone was very friendly. I highly recommend Acura of Libertyville and also Scott Evans for anyone that is in the market for an Acura. Thank you again Acura of Libertyville. More

James was excellent, answering all questions - extremely knowledgeable. Buying process was easy and not painful - in an out in 2 hours. Would highly recommend James and dealership to others. knowledgeable. Buying process was easy and not painful - in an out in 2 hours. Would highly recommend James and dealership to others. More

HIGHLY RECOMMENDED. At Acura of Libertyville we had what could be the best car buying experience of all time. We found a certified-used MDX at Acura of Libertyville that we were interested in. We are out- could be the best car buying experience of all time. We found a certified-used MDX at Acura of Libertyville that we were interested in. We are out-of-state so we had an independent inspection service (lemonsquad.com) check out the car for us. The results were that the car was above average. The inspector even noted that the salesman he worked with was exceptionally friendly. I worked directly with James Won at Acura of Libertyville over the phone and via email for before driving to the dealer. James was very helpful and did a thorough job of explaining the condition of the car. He even walked around it out in the parking lot while he and I were on the phone and explained where there were minor (very minor) scuffs (expected as it was a used car). So when my wife, 1yr old son and I arrived at the dealer the car was just as expected. Actually it was in even better condition than I expected. Nearly perfect in fact. They did a wonderful job prepping it for sale. Acura of Libertyville takes the certification process seriously and it shows. We've had the car for about 2 months now and it has been perfect. No issues at all. It took a couple hours at the dealer to complete the test drive, paperwork, etc. Our 1yr old son was a little anxious so he played in the showroom while we waited. All the sales people were very friendly to him and us. The owner even came out to thank us for our business and say hello to our little guy. The day after the purchase James called me to make sure everything was going well with the MDX and that we had made it home safely. He then followed up with an email about a week later to check in on us again. A couple weeks after that I received an email from the owner thanking me again for our business and providing me with contact information for all their department managers (service, part, body, sales, etc.). This is an extremely well run dealership, every member of their team that we spoke with was very helpful and their follow-up has been exceptional. We will definitely go back to them for our next car purchase. I may even plan my scheduled maintenance around trips to Libertyville. More

The experience of buying a car is stressful for me. I know for some it is fun but for me, not so much. Luigi made the experience a pleasure. No pressure. No hassle. It was as easy as one can imagine. know for some it is fun but for me, not so much. Luigi made the experience a pleasure. No pressure. No hassle. It was as easy as one can imagine. The price offered was at the lowest I could find as well! The dealership treated me like a VIP and I would recommend the dealership to anyone. More

My wife and I were looking for a new car and we were just dreading the experience. I did my homework online and had 2-4 models I was interested in. Once we stopped at Acura of Libertyville and began to wor dreading the experience. I did my homework online and had 2-4 models I was interested in. Once we stopped at Acura of Libertyville and began to work with Luigi, we knew this experience was going to be different. The 2013 RDX was just what we were looking for, and with Luigi's assistance, it jumped to the top of the choice list. We went to another dealer that same day and after speaking to two dis-organized sales staff, and walking the lot for a couple of minutes, we just left (didn't even bother to test drive anything) and went back to Acura. The price was pretty non-negotiable and I did have to wait for a future delivery, but it was well worth the wait. Not once did we feel pressured into making the purchase and upon delivery even the paperwork process was smooth (thanks to Eric). This experience is what car buying should be like!! Thanks to Luigi and Eric. Greg & Maureen B. More

Had an excellent experience. Met with Jerry Solan, 10 year veteran of Acura Libertyville. Mad me feel comfortable from the minute I walked in the showroom. Explained to him what I was looking for. He year veteran of Acura Libertyville. Mad me feel comfortable from the minute I walked in the showroom. Explained to him what I was looking for. He was not pushy. I asked him about product updgrades, features and benefits. Kept me informed throughout the entire sales process. Checked in with me from time to time, when he felt like I was waiting too long. Took the time after the sale to explain all of the functionality of the car before I left. Would definately buy Acura again. Would definately buy from Acura of Libertyville again. Would definately buy from Jerry Solan again. Go in and ask for Jerry. More