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McGrath Acura of Downtown Chicago - Service Center

Chicago, IL

4.6
104 Reviews

104 Reviews of McGrath Acura of Downtown Chicago - Service Center

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June 24, 2021

Joe Levigne has a very very excellent customer service. He managed to accommodate me today when I realized that I won’t be able to make it on Friday… He informed me in detail what’s going to happen on the More

by A Alonzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Levigne
June 16, 2021

Excellent services ,I appreciate for the service rendered to me. I have liked the place and the way work is done and the customer care More

by Edward kakule
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ADAM HAIN
June 12, 2021

Great service this morning...Joe L. was excellent service provider....liked the app that kept me updated on service status! Aaa aaaa saaa aaa aaa More

by jlodmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe L.
April 02, 2021

I had an excellent experience with McGrath Acura from beginning to end. Adrian set expectations and exceeded expectations. I am highly satisfied with service on my 2015 Acura. More

by Rose Hilmara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian , Thomas Whitfield
March 30, 2021

This is a good place to services your car. The services center provide a good services for the customer. I had very good experience when I work with them. More

by Xiyuan_geng
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
March 29, 2021

Excellent service, friendly and attentive staff. Service department exceeded all expectations when I brought my RDX in for a punctured tire. Keep up the great work. More

by jon.gamboa3417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Albizures
March 27, 2021

Joe was my service advisor and he was great! I was in and out. They made sure they covered everything. Good experience! I’m be coming back. More

by janessa_martinez11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
March 20, 2021

I took my car in for work on a recall as well as body work. Both types of service were done perfectly. The body that was done makes my car look like new. More

by Spirduso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
January 30, 2021

Joe L. my service writer is excellent. Fast service and great advice to keep my car running at its best. I like the way he keeps me informed of the progress of my car repairs More

by Fred B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe L.
January 22, 2021

Service from Adrian Bartus was outstanding, he jump right in and troubled shot the immediate issues I was having. He gave a very thorough explanation of the required and optional items. He also provided up More

by Barcas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Bartus
Jan 25, 2021 -

McGrath Acura of Downtown Chicago responded

Thanks, Barcas for the wonderful review of McGrath Acura of Downtown Chicago. We appreciate you taking the time to leave your feedback! Mike Halloran, General Manager, mikeh@mcgrathcity.com

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