McGrath Acura of Downtown Chicago

Horrible service I was suppose to get a call back yesterday and still waiting disappointed 🤦I'm still waiting yesterday and still waiting disappointed 🤦I'm still waiting More

The entire team provides timely and excellent customer service. Johnny and the parts manager found the out of stock part I needed and Marc made sure it was quickly installed. I always receive fantastic se service. Johnny and the parts manager found the out of stock part I needed and Marc made sure it was quickly installed. I always receive fantastic service at McGrath! More

The sales people are very patient. Very informative. Easy to work with overall making the car shopping experience more enjoyable and not so stressful Very informative. Easy to work with overall making the car shopping experience more enjoyable and not so stressful More

Great service. In and out fast and washed car. I have owned 9 Acura cars and McGrath is the best. In and out fast and washed car. I have owned 9 Acura cars and McGrath is the best. More

Awesome Excellent customer service Personalized attention Friendly Attention to details Well informed of vehicle specifications attention Friendly Attention to details Well informed of vehicle specifications More

Called last minute for an oil change and Joe got me in. As usual, the service was prompt and friendly. It helps that I didn’t have to pay for a repair. The waiting area was clean and comfortable. The se As usual, the service was prompt and friendly. It helps that I didn’t have to pay for a repair. The waiting area was clean and comfortable. The service was quick and easy. Thanks, Joe! More

Stephanie, my service advisor always provides excellent service. Quick, efficient and friendly service is what I always receive. service. Quick, efficient and friendly service is what I always receive. More

The serivice advisors and managers are extremely nice, got my car done in a very timely manner got my car done in a very timely manner More

This dealership takes the time to go over questions and break things down. Keep staying genuine and continue to help your customers. break things down. Keep staying genuine and continue to help your customers. More

The whole staff at McGrath Acura was quite diligent. Attention to detail and transparency are among their keystone attributes. It was a pleasure to work with Marc. He kept me updated. Attention to detail and transparency are among their keystone attributes. It was a pleasure to work with Marc. He kept me updated. More