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McGrath Acura of Downtown Chicago

Chicago, IL

4.4
280 Reviews

1301 N Elston Ave

Chicago, IL

60642

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Showing 280 reviews

August 24, 2017

Best Sevice Advisor!!! Mr. Napolitano gave me great advice on what was needed to fix my car. He was spot on with the pricing and the work completed was excellent. Joe was st More

by CarMan98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Napolitano
August 24, 2017

Wonderful service from a great service advisor. Thank you McGrath Acura for having such a attentive worker (Joey Napolitano) He was very patient and understood my needs, and got the job done. Thank More

by Sundaym69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Napolitano
August 24, 2017

GREAT SERVICE!!! Bianca was GREAT!!! Very attentive to my repair needs. Very professional and courtesy. Repairs done in a very timely manner. Will return for future More

by McCowen1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bianca James
August 24, 2017

Good Service We always receive good service here. Joe helped us this time. Provided a loaner for me so I can make my other appointments. Thank you. More

by Craftygal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe N
August 24, 2017

Bianca was great. Bianca had great customer service I am very satisfied! She made it a point to go above and beyond. I will definitely visit again in the future because More

by Desi21
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bianca James
August 23, 2017

Treat em like family and they will come First met Nick Kabro back in 2014 when we bought our RDX. Since then we've bought a TLX and my parents bought an RL from him. He treats you like a fam More

by jenna1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Kabro , Megan Heneghan
Aug 24, 2017 -

McGrath Acura of Downtown Chicago responded

Thank you so much for sharing your experience! I am so glad it was a positive one. Please let us know if you ever have any questions or concerns. We are always here to help.

August 19, 2017

Great experience! I had a great experience when purchasing my car from McGrath Acura of Downtown Chicago. The salesman, Lou Soluri, was very helpful and took the time t More

by Keekee2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Soluri
August 15, 2017

great service My visit to McGrath Acura of chicago was exelent, I was welcomed like family and it made the process for me getting my new truck easier than expected. More

by Mendez,R1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Kabro
August 07, 2017

Great service with no-nonsense negotiation I had a wonderful experience leasing my first car with this dealership. The sales manager, Nick Kabro, and my sales representative, Brian Erlenbach, More

by Ashley333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Erlenbach, Nick Kabro
August 06, 2017

Brake noise Comfortable waiting area especially when it takes 4 hours for brake noise to be fixed. That was a bit too much time to repair the vehicle More

by Jcon1352
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
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