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McGrath Acura of Downtown Chicago

Chicago, IL

4.4
280 Reviews

1301 N Elston Ave

Chicago, IL

60642

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Showing 280 reviews

November 03, 2017

Great experience Peggy Gunn is amazing to work with!! She went above and beyond when we visited to buy our car and even helped me afterwards with some billing question More

by Julianne Wolfe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PEGGY GUNN
November 02, 2017

Worst experience Purchase a vehicle from this dealership. If they know you are restless the will take advantage in every angle possible. They sold us used car when we More

by Jcacho1082
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Noble Jones, LOU SOLURI, BRENT REEVES
Nov 20, 2017 -

McGrath Acura of Downtown Chicago responded

Julius Cacho, We are working diligently to resolve the issues your Mom is having with the vehicle she bought. I am sorry that you feel your mom was cheated and taken advantage of, but that is just not the case. We will be putting new pads and rotors on the MDX to resolve the pulsation she is feeling. My hopes are that when all is resolved you will feel better about doing business with McGrath Acura of Chicago. Happy Holidays.

October 31, 2017

This is a dealer that keeps there word!! Great dealers if want to buy a car! Will definitely recommend to family and friends. The people that work here are very friendly and easy to communica More

by Rene Suarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noble Jones, Kelly Girard, PEGGY GUNN, RICHARD TANDY, BRENT REEVES
October 30, 2017

Honest, Trustworthy --> Fantastic! Peggy Gunn is the best! Honest and trustworthy. I will be back to buy from Peggy. She has been so helpful and attentive. Everything was just as she sa More

by Brian H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PEGGY GUNN, BRENT REEVES
October 27, 2017

AWESOME Peggy, Mishka, Noble, and Richard worked diligently to get me approved and into something that was up to my standards! In and out within a couple of h More

by Kmrs68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noble Jones, PEGGY GUNN, MISHKA LEGASHVILI, RICHARD TANDY
October 27, 2017

Amazing Amazing Amazing Boasting about the world's greatest car buying experience! We stopped by McGrath Acura of Chicago to look at the brand as we have done for the past fe More

by HappyCustomer91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PEGGY GUNN
October 27, 2017

Everything a Person can ever want in a Sales Experience What a excellent place to buy a car! Beautiful little location, the most professional staff all around! Especially Peggy Gunn!!! This Sales Profession More

by TheJoker227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PEGGY GUNN
October 22, 2017

Sales visit From the initial call, to the follow up texts, and finally the visit to the dealership everyone was professional and transparent. Peggy, Brian and Mis More

by ESak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PEGGY GUNN, BRIAN ERLENBACH, BRENT REEVES
October 20, 2017

Business Experience We came to this Acura for a Mercedes Benz, and my representative Mrs.Peggy Gunn, was the most helpful, smart, sweet businesswomen I have ever dealt wi More

by Kielminski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PEGGY GUNN
October 19, 2017

Satisfied Customer They bought back my 2009 and upgraded me to a 2015 for the same payment, with the same technology package. Peggy did exactly what she said she was goi More

by Jenean Bell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PEGGY GUNN
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