McGrath Acura of Downtown Chicago
Chicago, IL
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Great experience Peggy Gunn is amazing to work with!! She went above and beyond when we visited to buy our car and even helped me afterwards with some billing question Peggy Gunn is amazing to work with!! She went above and beyond when we visited to buy our car and even helped me afterwards with some billing questions. I would come back and buy from her! More
Worst experience Purchase a vehicle from this dealership. If they know you are restless the will take advantage in every angle possible. They sold us used car when we Purchase a vehicle from this dealership. If they know you are restless the will take advantage in every angle possible. They sold us used car when we could have purchased a brand new 2017. They threw in a new car warranty in which we had to pay additional when it was promised once the vehicle was purchased. Do not go see Lou, Noble, or Joey(service). They will take advantage if they see the opportunity. That’s what happen to us. Went it to get brakes done and they went the cheapest route. Still having issues. They also make promises they can’t keep. Overall if you want to get cheated then by any means visit the dealship. If you want honest and sales people that care stay away. More
This is a dealer that keeps there word!! Great dealers if want to buy a car! Will definitely recommend to family and friends. The people that work here are very friendly and easy to communica Great dealers if want to buy a car! Will definitely recommend to family and friends. The people that work here are very friendly and easy to communicate, More
Honest, Trustworthy --> Fantastic! Peggy Gunn is the best! Honest and trustworthy. I will be back to buy from Peggy. She has been so helpful and attentive. Everything was just as she sa Peggy Gunn is the best! Honest and trustworthy. I will be back to buy from Peggy. She has been so helpful and attentive. Everything was just as she said. She has even checked in with me since the purchase -- great car and great staff! Brent in financing was great -- got me 1 full percentage point below my best online pre-approval and 2% below what other dealerships had quoted! Amazing. More
AWESOME Peggy, Mishka, Noble, and Richard worked diligently to get me approved and into something that was up to my standards! In and out within a couple of h Peggy, Mishka, Noble, and Richard worked diligently to get me approved and into something that was up to my standards! In and out within a couple of hours Peggy made sure that everything was ready and prepared when I walk through the doors! Mishka follows through with all the information I needed for the vehicle, so that I felt confident leaving off the lot with something that I knew would be reliable! Noble made sure all the paperwork was in order and answered any other final questions I had! This group of people I would and have already started recommending! THANK YOU AGAIN PEGGY GUNN and to all that assisted her and me in purchasing my new used Acura TL!! I AM A MORE THAN SATISFIED CUSTOMER!! More
Amazing Amazing Amazing Boasting about the world's greatest car buying experience! We stopped by McGrath Acura of Chicago to look at the brand as we have done for the past fe Boasting about the world's greatest car buying experience! We stopped by McGrath Acura of Chicago to look at the brand as we have done for the past few months with other brands, However this dealership visit was so different, From the greeting experienced by us from Peggy, From that moment we knew we'd be in good hands! Peggy is the best! She is very warm, patient, honest and extremely knowledgeable about Acura and many other brands! She went above and beyond our expectations during this process! If you are looking to purchase a vehicle in the present or future you'd do yourself a disservice not to contact this professional, She will not disappoint I guarantee this!!! More
Everything a Person can ever want in a Sales Experience What a excellent place to buy a car! Beautiful little location, the most professional staff all around! Especially Peggy Gunn!!! This Sales Profession What a excellent place to buy a car! Beautiful little location, the most professional staff all around! Especially Peggy Gunn!!! This Sales Professional made my experience so much more than I imagined it could be, I was reluctant to buy a car because of past unfavorable experiences, But this time was very different, I called McGrath just to ask a few questions, Peggy was the agent that answered the phone as well as all of my questions and she even helped me do research in order to help me in making a informed choice, That I could NOT believe! Once I came in she respect my limitations on time and got me in and out, I could not be more pleased with my Acura and the McGrath buying experience, Ms. Gunn is more than amazing!!! I would highly recommend her and this dealership to my family and friends! More
Sales visit From the initial call, to the follow up texts, and finally the visit to the dealership everyone was professional and transparent. Peggy, Brian and Mis From the initial call, to the follow up texts, and finally the visit to the dealership everyone was professional and transparent. Peggy, Brian and Mishka were great to work with (serious with the right amount of fun to make this a painless experience). Definitely recommend McGrath of Chicago! Elaine More
Business Experience We came to this Acura for a Mercedes Benz, and my representative Mrs.Peggy Gunn, was the most helpful, smart, sweet businesswomen I have ever dealt wi We came to this Acura for a Mercedes Benz, and my representative Mrs.Peggy Gunn, was the most helpful, smart, sweet businesswomen I have ever dealt with, she had excellent service and when It came down to business she really cared to get us in the exact car we were comfortable with. Thanks to you Peggy and the Acura Team of Chicago. More
Satisfied Customer They bought back my 2009 and upgraded me to a 2015 for the same payment, with the same technology package. Peggy did exactly what she said she was goi They bought back my 2009 and upgraded me to a 2015 for the same payment, with the same technology package. Peggy did exactly what she said she was going to do. Overall great experience. More