McGovern Volvo Cars of Albany
Albany, NY
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Explained work that would be done. Received video from tech & copies of checklist from various inspections done on SUV. Very happy with work done. Received video from tech & copies of checklist from various inspections done on SUV. Very happy with work done. More
They were very prompt registering my vehicle when I arrived. The waiting area is very comfortable and set up nice for working while waiting. All the service staff were very courteous. arrived. The waiting area is very comfortable and set up nice for working while waiting. All the service staff were very courteous. More
Tried to make lease deal w/McGovern’s salesperson, Morgan, who never answered our questions, but did his best to tell us what a mess our trade was (not true). Seemed like Morgan really was looking for Morgan, who never answered our questions, but did his best to tell us what a mess our trade was (not true). Seemed like Morgan really was looking for easy way out. Went to another Volvo dealer, who answered our q’s, took us for test drive, gave us various options/fair deal, handshake & downpayment. Why couldn’t that happen at McGovern? More
McGovern is an excellent dealership, their customer service and the quality of their vehicles is first rate. My last visit was for regular service. They accommodated my schedule to set the appointment service and the quality of their vehicles is first rate. My last visit was for regular service. They accommodated my schedule to set the appointment time. The sales associate, Alissa was fantastic. She went over everything with me, gave me an approximate timeframe, was courteous, friendly, and knowledgeable. My vehicle was ready even earlier than anticipated. The waiting room at McGovern Volvo is clean, cheerful and inviting and the high-tech coffee maker and variety of snacks is a nice touch. More

