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McGovern Volvo Cars of Albany

Albany, NY

4.8
373 Reviews

350 New Karner Road

Albany, NY

12205

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Showing 373 reviews

October 04, 2026

All great…my service person went far and above what was necessary… Rey pleasant and professional More

by felice44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Oct 06, 2026 -

McGovern Volvo Cars of Albany responded

This review means a lot to us! Thank you for choosing McGovern Volvo Cars of Albany.

October 02, 2026

I came in for a service and it was not corrected Nothing was explained thoroughly at all More

by Marianne Lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eton Behari
Oct 05, 2026 -

McGovern Volvo Cars of Albany responded

Hi Marianne, thank you for your review and your business. We understand that your tire pressure light returned after departing our dealership, and for that, we apologize. Our team can easily rectify this for you and answer any open questions you may have. If you have not already spoken to our team, please reach out to our Service Director, John Colvin, at 518-389-6500 or jcolvin@mcgovernauto.com.

Oct 05, 2026 -

Marianne Lane responded

I live an hr away. It took me over a month to wait for this appointment! I guess I can stop next time I’m in Albany to see if this can be corrected .??

October 01, 2026

⭐⭐⭐⭐⭐ This is my 4th lease with Selena at McGovern Volvo, and I truly cannot recommend her enough! She takes such good care of me every single time. She is incredibly trustworthy, knowledgeable, and h More

by EMac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Selena Dutcher
Oct 02, 2026 -

McGovern Volvo Cars of Albany responded

Congratulations on your fourth lease with Selena! We appreciate you being a loyal customer of McGovern Volvo Cars of Albany. Enjoy your new ride!

September 30, 2026

5 stars for Volvo,Alissa is a outstanding person, you can tell she loves her job. Treats the customer with respect and kindness always there to satisfy the customer it’s a pleasure More

by TOMDEB1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa in service
Oct 01, 2026 -

McGovern Volvo Cars of Albany responded

We're delighted to hear Alissa made your experience exceptional! Thank you for choosing McGovern Volvo Cars of Albany and sharing your support. See you next time!

September 24, 2026

I brought my car to Volvo for a routine service. Eton and his team were fantastic. I highly recommend this place. More

by Hgonzalez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eton
Sep 24, 2026 -

McGovern Volvo Cars of Albany responded

Thank you for recommending Eton and his team at McGovern Volvo Cars of Albany! We’re happy to have your business, and we hope to see you back next time!

September 24, 2026

Explained work that would be done. Received video from tech & copies of checklist from various inspections done on SUV. Very happy with work done. More

by led
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eton
Sep 24, 2026 -

McGovern Volvo Cars of Albany responded

Thank you for sharing your positive feedback! We're glad you’re pleased with the service team and we hope to welcome you back to McGovern Volvo Cars of Albany in the future. Safe travels!

September 20, 2026

McGovern Volvo Cars of Albany NY gives excellent service, courteous service, and prompt assistance to its customers. More

by jkbwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eton Behari
Sep 21, 2026 -

McGovern Volvo Cars of Albany responded

Thank you for sharing your excellent feedback about our team! We truly appreciate your business and five-star review. We hope to see you again at McGovern Volvo Cars of Albany!

September 19, 2026

They were very prompt registering my vehicle when I arrived. The waiting area is very comfortable and set up nice for working while waiting. All the service staff were very courteous. More

by riprapmeadows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa, Elaine Healy, Jennifer Martel, Eric Rosen, Chris Rahn
Sep 21, 2026 -

McGovern Volvo Cars of Albany responded

Thank you for sharing your feedback about our team and waiting area! We hope to see you again at McGovern Volvo Cars of Albany! Safe travels!

September 08, 2026

Tried to make lease deal w/McGovern’s salesperson, Morgan, who never answered our questions, but did his best to tell us what a mess our trade was (not true). Seemed like Morgan really was looking for More

by olliedawg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Morgan, Matt
Sep 08, 2026 -

McGovern Volvo Cars of Albany responded

Hello, and thank you for your review. We apologize that we were unable to meet your expectations putting together a deal. We try our best to fulfill every opportunity, and we clearly missed the mark on your visit. Ultimately we are happy you were able to find a Volvo and a deal that met your needs. If you have additional feedback or comments, please reach out to our Sales Manager Matt Dyer at 518-389-6500 or mdyer@mcgovernauto.com Thanks again!

September 03, 2026

Morgan was very helpful. He got all pulled together quickly. I’d recommend him to a Volvo buyer. More

by Acktivities
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Morgan Williams
Sep 08, 2026 -

McGovern Volvo Cars of Albany responded

We are grateful for your positive feedback about McGovern Volvo Cars of Albany. Thanks so much!

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