McGovern Toyota of Portsmouth

Great service department. Friendly, courteous and honest. Advised of money saving options available to help customers save money. Friendly, courteous and honest. Advised of money saving options available to help customers save money. More

Very customer oriented. Explain service options. Do not upsell and try to get most for service dollar Explain service options. Do not upsell and try to get most for service dollar More

I had the most stress free experience with McGovern and Abby did a great job. I would recommend them to anyone. Abby did a great job. I would recommend them to anyone. More

McGovern Toyota was extremely responsive to my problem. My check engine light was on and I needed it remedied quickly. Dave got me in, identified the issue, fixed it and sent me on my way in under two hour My check engine light was on and I needed it remedied quickly. Dave got me in, identified the issue, fixed it and sent me on my way in under two hours without an appointment. He also saw I was due for Toyota Care oil change and tire rotation and performed these as well. Kudos to Dave and the whole service department. I plan on continuing my Toyota Highlander Hybrid service with them. More

Very happy with my experience with our salesperson Rich. He took his time to explain everything and follow through on all calls and contacts. Would highly recommend going here. He took his time to explain everything and follow through on all calls and contacts. Would highly recommend going here. More

The service was very thorough and the service team communicated well. Facility was clean and orderly. communicated well. Facility was clean and orderly. More

I have a newer Highlander that I brought in for a weird rattle noise, and proceeded to spend almost $8k to fix... I left the shop and it was perfect for about a day. A new constant rattle started. I honest rattle noise, and proceeded to spend almost $8k to fix... I left the shop and it was perfect for about a day. A new constant rattle started. I honestly don't think the two rattles were connected to be honest. I brought it back and tried to explain to the service people that I thought it was something new, and they immediately started talking about how the particular service person never does anything right... I was actually embarrassed that they were being so openly rude and mean about a coworker, especially when I had specifically said that it was something different. I came back the next day to talk to the service people again about the new quote I got for new service, and the flat out told me that the service worker had been fired. It was so inappropriate and rude, and made me very sad for whatever his name is. It really seems like McGovern is an Old Boy's club, complete with frat boys getting hazed by the Old Boys, and bimbos manning the desk. Disappointing. More

Expedient service, with comments as to what work would be required in the future. Very friendly staff. required in the future. Very friendly staff. More

Very professional and courteous staff especially Matt Chretien. Was very impressed with the service I received. Chretien. Was very impressed with the service I received. More