McGovern Subaru of Acton

Excellent service very efficient All the emploees are professional and willing to help . You know you can rely on them professional and willing to help . You know you can rely on them More

David Taylor and service team are the very best anyone will find anywhere, they do the job right the first time all the time. I have been using them for 30 years and could not be happier. will find anywhere, they do the job right the first time all the time. I have been using them for 30 years and could not be happier. Thank you for your professionalism Dave More

This was the easiest car purchase I've ever made! The sales team did their job, providing us with options, like extended warranty and other extras, but were never pushy about it, which I appreciate! The sales team did their job, providing us with options, like extended warranty and other extras, but were never pushy about it, which I appreciate! More

2019 Outback purchased new from them. Brought in recently as brake pedal was too close to floor. Dangerous. Wanted $600 for new brake pads. Went along with it, but brake pedal height Brought in recently as brake pedal was too close to floor. Dangerous. Wanted $600 for new brake pads. Went along with it, but brake pedal height still unchanged. Rep. from Service said "impossible to "fix" Of course, all their new cars have brake pedals where they belong. Big disappointment. Also upset over the $600 I gave them that was likely not even required. Certainly didn't help my simple brake pedal height problem any. More

I wanted new tires. The part services used my VIN number and told me they had 3 different tire options in stock. Yokohama for 153 per tire, Bridgestone for 180 per, and The part services used my VIN number and told me they had 3 different tire options in stock. Yokohama for 153 per tire, Bridgestone for 180 per, and a general tire for 150 per. I got my tires replaced the very next day. When I got a call, they said they only had one tire type in stock - Yokohama. When I checked my bill, they had each tire for $195 per tire, not even close to the options they gave me. When picking up my car, I was told it was too late and to pay. Completely mixed messages, feel taken advantage of. More

Very accommodating to customers. Quality workmanship. The dealership was comfortable with coffee and treats and phone charging outlets throughout. Quality workmanship. The dealership was comfortable with coffee and treats and phone charging outlets throughout. More

Best Subaru Dealership around! Erik was outstanding with helping us find and purchase my vehicle! Erik was outstanding with helping us find and purchase my vehicle! More

Service excellent- sales with Erik excellent Been going to McGovern three years- everyone always polite-timely and get job done- thank you- Laurie to McGovern three years- everyone always polite-timely and get job done- thank you- Laurie More

I recommend you avoid McGovern Subaru. After my last oil change, the bolt wasn’t properly tightened, which caused an oil leak. The bolt was so loose that we were incredibly lucky to have c After my last oil change, the bolt wasn’t properly tightened, which caused an oil leak. The bolt was so loose that we were incredibly lucky to have caught it before there was engine damage. When I reached out to the service team, they didn't take accountability and refused to remedy the situation. Trusting a service department with your vehicle is essential, and unfortunately, I can’t recommend this dealership based on the lack of quality and customer service. They do not value their customers. More

The customer service and the facility are excellent, the waiting time was not long, the waiting area was very comfortable waiting time was not long, the waiting area was very comfortable More