McGovern Subaru of Acton
Acton, MA
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Straight-forward and Fair A wonderful process with Justin C., a knowledgeable and helpful salesperson. He truly knows everything there is to know about the Subaru brand, and he A wonderful process with Justin C., a knowledgeable and helpful salesperson. He truly knows everything there is to know about the Subaru brand, and he answered every one of my questions with kindness and helpfulness. More
Erik is the best! Erik has always been so helpful and good to us. We have bought several cars from him and Village. We will continue to be customers for a long time bec Erik has always been so helpful and good to us. We have bought several cars from him and Village. We will continue to be customers for a long time because of his exceptional service and attentiveness. More
Really simple process with Village Subaru Our experience at Village Subaru was very simple, quick and clear. Anything Motta and his team were very easy to deal with and did not waste our time Our experience at Village Subaru was very simple, quick and clear. Anything Motta and his team were very easy to deal with and did not waste our time making us sit while they had secret meetings in the back! We visited a lot of dealerships and drove a lot of cars before making our purchase with them and I am very happy with our new car and the price! Would highly recommend! More
My Legacy I ended up with a great car in spite of the fact that the sales person tried to overcharge me on the first go-around. I'm wondering if I had a "dumb I ended up with a great car in spite of the fact that the sales person tried to overcharge me on the first go-around. I'm wondering if I had a "dumb blond" sign on my forehead. More
Very happy with new outback! Love my new outback and Justin was really helpful and knowledgeable! I like that the service is right across the street and convenient for me. Love my new outback and Justin was really helpful and knowledgeable! I like that the service is right across the street and convenient for me. More
visited 3 dealers. This was the one! Having decided on outback I went to three dealers. Village with salesman Anthony motta was very helpful and patient with my many questions which I app Having decided on outback I went to three dealers. Village with salesman Anthony motta was very helpful and patient with my many questions which I appreciated. He was very knowledgeable which helped me especially with the electronics. All parts of the sale went very smoothly More
Great experience Anthony was great to work with. He did exactly as he said he would, which in customer service, is not always common. I really appreciate how he kept Anthony was great to work with. He did exactly as he said he would, which in customer service, is not always common. I really appreciate how he kept me updated as we progressed. Overall it was a great experience. Chris in finance was a pleasure to work with as well! More
Excellent!! You can rely on Anthony Motto. He provides exceptional customer service, and he continues to give you his time and attention long after the sale of a You can rely on Anthony Motto. He provides exceptional customer service, and he continues to give you his time and attention long after the sale of a car. I highly recommend Village Subaru, all the people we interacted with and especially our sales person Anthony. Working with Anthony was like have a best friend helping you to get the best deal possible on a car. Before working with Anthony I shopped around and no other sales person came close to the quality of customer service Anthony offers. I'm extremely happy! Thanks Anthony! More
Great dealership and service This is my 2nd review of the Village Subaru Service department. These guys are still doing a great job. I had them put on new tires the other day an This is my 2nd review of the Village Subaru Service department. These guys are still doing a great job. I had them put on new tires the other day and was told by the service tech that they usually do an alignment when they put on new tires. I also was concerned that the brakes may be waring down. I told them that I was more concerned about the brakes, but if I need the alignment its ok to do both. I left and came back a half hour later and they were ready. Expecting the worst I looked at the bill. $88? I said I must be dreaming somebody pinch me. I said with a smile looks like the alignment and the brakes were ok? I was ready for a puzzled look and a, "whoops we forgot to check". But; without even taking a breath, he said nope the brakes are fine, you probably have another 10k on them and the tires were worn perfectly even no need for an alignment. I got up off the floor and said "you guys are amazing, I cant brag enough about you ". To top it off I always get a call for the service mgr (its recorded, but we can cut em some slack on that, after all who else even cares?), and am reminded that my satisfaction is important to them,and to call if there are any questions. Keep up the good work guys, there are some service places you can trust. Correction there is a service place you can trust. More
Sold me junk Traded in a 2001 Outback for a 2005 Forester with a grand off. Paid $5,500.00 too much in October 2016. Didn't drive far, didn't do much in it. After Traded in a 2001 Outback for a 2005 Forester with a grand off. Paid $5,500.00 too much in October 2016. Didn't drive far, didn't do much in it. After 30 days, the lemon law expired and I learned how the, car needed $4800.00 worth of work on it. Got $500.00 trade-in at a better Subaru dealer in February 2017. Will never trust Village Subaru again. More