McGovern Subaru of Acton
Acton, MA
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I had to lease a car quickly. My family has been buying Subarus from John and Anthony at Village Subaru for years, and we've always had great experiences. For that reason, this time around I didn't hesitat Subarus from John and Anthony at Village Subaru for years, and we've always had great experiences. For that reason, this time around I didn't hesitate to reach out to them again for another car. They were quick, professional, and didn't feed me any lines or BS. Just gave a great deal (I did a lot of research beforehand) and made the entire expense surprisingly easy/wonderful. Would definitely recommend Village Subaru, and will definitely be sending friends/family back whenever I hear they need a car. More
Our 12 year old Subaru had a sudden expensive repair, so we decided to quickly replace it over the weekend. We barely had time to research anything and saw a car on Village Subaru's website that we liked. W we decided to quickly replace it over the weekend. We barely had time to research anything and saw a car on Village Subaru's website that we liked. We came in and immediately were greeted by Lincoln MacDonald on the sales team. I came into there in extreme defense mode but was SO ridiculously surprised by how we were treated. Both Lincoln as well as the financial guy (I'm kicking myself that I don't remember his name) were spectacular. We felt NO PRESSURE WHATSOEVER, and got a great price on the 12 year old trade in. We were even driven to the old car to take the plates off and get our things. I not only recommend this place to everyone (and will to friends/family) but am also considering buying a car here myself very soon just because of this experience. A perfectly atypical dealership experience. More
Village Subaru was so easy to work with. Anthony Romano was a knowledgeable sales associate who could answer all of our questions with ease and truely knew about the Subaru we were interested in purchasing was a knowledgeable sales associate who could answer all of our questions with ease and truely knew about the Subaru we were interested in purchasing. He really worked with us to get us into the car WE wanted. At no point did I ever feel he was trying to sell us anything. He handled everything for us and all we had to do was sign the paperwork! The whole dealership was very accommodating and our experience was wonderful. If you are in the market for a new or used Subaru I would HIGHLY recommend taking a drive down to Village Subaru and speaking with Anthony!! More
Village Subaru and Anthony Romano were great. I have never rated a dealer before, but Village and Anthony deserve to be rated outstanding. They treated me with respect and went above and beyond to make never rated a dealer before, but Village and Anthony deserve to be rated outstanding. They treated me with respect and went above and beyond to make sure I was happy and satisfied. More
This was the best car buying experience I have ever had! Typically, I dislike the whole car buying / negotiating process. These guys at Village Subaru in Acton, MA made it easy and painless, and it was eve Typically, I dislike the whole car buying / negotiating process. These guys at Village Subaru in Acton, MA made it easy and painless, and it was even pleasurable. My wife and I got a great deal on our new Subaru Outback and we got a great trade in value for our Honda Civic. I can't think of one thing that could have improved the level of service we received. John Olesen, Anthony Romano and Dave Mack were all courteous, timely, honest and helpful. I plan to purchase from Village Subaru in Acton, MA again. More
We were treated very fairly and professionally by the entire staff at Village Subaru. I'm normally not one to write reviews online, but my wife and I truly appreciate the painlessness of the entire car-b entire staff at Village Subaru. I'm normally not one to write reviews online, but my wife and I truly appreciate the painlessness of the entire car-buying procedure. More
I found a car online and emailed David Mack who was very helpful with giving me all the information I needed. We then set up an appointment. When I came in I met with Anthony Romano, who made buying a car helpful with giving me all the information I needed. We then set up an appointment. When I came in I met with Anthony Romano, who made buying a car an easy and positive experience. I was a bit intimidated by the car buying experience, but Anthony put me at ease right away. He was very informative and answered all my question. More
Had a great experience at Village Subaru. They got me exactly the Forester I was looking for - color, options, trim level, gave me an excellent price for the car as well as my trade in and it was all don exactly the Forester I was looking for - color, options, trim level, gave me an excellent price for the car as well as my trade in and it was all done in a very low pressure, stress free way. I highly recommend Anthony Romano and Village Subaru to everyone. More
The dealer was selling a used 2001 Forester with 49K. Car looked mint and low miles. I took the car to have it inspected and was informed that the car looked like it had been sitting in salt water. I f Car looked mint and low miles. I took the car to have it inspected and was informed that the car looked like it had been sitting in salt water. I found contact info of another potential buyer (left mailing address in the car) who had the car inspected too. He told me that he had told the dealership the car was only good for parts and was a "rust bucket". In fact the dealer went to great lenghts to cover up the rust. i would not trust these guys. Anyway i got off easy $75 some poor chump will by this rust heap and be out 8-10K. I would expect this kind of con from some fly by night dealer, but coming from a Suburu franchise is very disappointing More
Recently I purchased a Certified Pre Owned 2009 Subaru Impreza (premium hatchback model) from Village Subaru. I had a very positive experience with the staff I interacted with. I completed my test drive a Impreza (premium hatchback model) from Village Subaru. I had a very positive experience with the staff I interacted with. I completed my test drive and negotiated my price with John Olesen (stand up guy, direct, efficient). Anthony Romano handled all other details after I agreed to a price with John. David (not sure of last name) was in the finance office and handled all the paperwork after sale. All men were extremely professional. Anthony carefully reviewed all the car features with me. He re-emailed me my car registration immediately when I asked him to (due to MY computer problems). As a thirty something female, this was my first experience buying a car solo and I was very pleased with how knowledgeable all were about the vehicle. John and Anthony treated me with respect and patience.Anthony promptly sent me out a check to reimburse me for any car inspection fees. Anthony consistently asked if there was anything else he could do to help me with my car buying experience. John was able to show me all the service records from the past owner of the vehicle (both in paper form and on the computer). After test driving the vehicle, I gave John a price offer that was $1000 below KBB. John and I negotiated a price that I was VERY happy with. I also believe John gave me more for my trade in than other dealerships would have. My trade in vehicle (John knew this) had power steering problems. Anthony, John and David (agent who I finalized payment paperwork with) were detailed when it came to my contract and car information/warranty information. I really appreciated them trying to cross every T and dot every "i". I walked into Village Subaru around 1:30 PM on a Sunday and by 4 PM that same day (including a test drive) I drove home with a fantastic Subaru with leather seats and a moonroof.....all for the same price I was planning on spending on a Toyota Corolla LE. I am a very satisfied customer and I will be returning to Village Subaru for any services needed in the future. I can honestly say I will likely buy Subaru's for the rest of my life. I love my car and I am very grateful how hassle-free the purchasing experience was. Added detail-- I REALLY appreciate how direct John let me be during the price discussion. I didn't feel like I had to go through ten back and forths to figure out what actual cost numbers we were talking. I didn't waste his time and I was VERY happy he never wasted mine. I really liked that about this dealership. Thank you John Olesen, Anthony Romano and David (in finance office) More