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McGovern Subaru of Acton

Acton, MA

4.9
584 Reviews

61 Powder Mill Rd

Acton, MA

01720

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Showing 584 reviews

September 23, 2024

Service is wonderful and thorough. I greatly appreciate the expertise of the mechanic who worked on my car. Unfortunately, I do not know his name. The Service Advisor, Rose, was very h More

by karen.sturges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose service advisor
Sep 24, 2024 -

McGovern Subaru of Acton responded

Karen, thank you for your 5-star review and your kind words regarding Rose Reese and our service department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

September 20, 2024

Service group is responsive, helpful and timely. Setting appointments is very easy online. All concerns are addressed and resolved. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Reese
Sep 21, 2024 -

McGovern Subaru of Acton responded

Cheryl, thank you for your 4-star review and your kind words regarding our service department. Please let us know how we can earn a 5-star review next time. Thank you for your feedback and your business! - Troy M. Ward - General Manager - tward@mcgovernauto.com

September 20, 2024

Totally satisfied with the service dept and the sales dept. David Taylor is the best service manager I’ve ever worked with. We also purchased a new 2025 Legacy from our favorite sales guy Erik Holm. More

by Petrufo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Taylor, Erik Holm
Sep 21, 2024 -

McGovern Subaru of Acton responded

Petrufo, thank you for your 5-star review and your kind words regarding Dave Taylor, Erik Holm, and McGovern Subaru of Acton. We truly appreciate your feedback and business! - Troy M. Ward - General Manager - McGovern Subaru of Acton

Sep 21, 2024 -

Petrufo responded

You’re very welcome. Erik and Dave have always made our buying and servicing our many Subarus a very pleasant experience!

September 19, 2024

Great service from McGovern Subaru. My service advisor, Rose, could not have been more helpful throughout the process. More

by Finn.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose in Service Dept
Sep 19, 2024 -

McGovern Subaru of Acton responded

Thank you for sharing your positive experience! We're glad to hear Rose provided such helpful service at McGovern Subaru of Acton. We appreciate your support and look forward to assisting you again in the future!

September 17, 2024

Customer Focus with quick response and decisive solution. Very happy with ease and speed of final result! More

by Dave with Forester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David from McGovern sevice
Sep 18, 2024 -

McGovern Subaru of Acton responded

Dave, thank you for your 5-Star review and your kind words regarding McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

September 17, 2024

Thank You Maximus Rivadeneira for your great customer service. I purchased my first New car. More

by godoysantiago847
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maximus Rivadeneira
Sep 18, 2024 -

McGovern Subaru of Acton responded

Santiago, thank you for your 5-star review and kind words regarding Max Rivadeneira and our sales department at McGovern Subaru of Acton. We truly appreciate your feedback and your business! - Troy M. Ward - General Manager - McGovern Subaru of Acton

September 13, 2024

Maximus Rivadeneira of McGovern Subaru of Acton was a pleasure to work with. Max made the process of purchasing my first vehicle a seamless and wonderful experience from start to finish. His level of pro More

by emily.hauer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maximus Rivadeneira
Sep 14, 2024 -

McGovern Subaru of Acton responded

Emily, thank you for your 5-star review and your kind words regarding Max Rivadeneira, as well as our sales department at McGovern Subaru of Acton. We truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

September 11, 2024

O atendimento foi bem receptível, o vendedor teve toda paciência para me falar das opções de veículos e test drive. Bom lugar para comprar um carro. Maximus é um excelente vendedor More

by luismonteiroeua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Motta, Maximus Rivadeneira
Sep 12, 2024 -

McGovern Subaru of Acton responded

Luis, obrigado pela resenha de 5 estrelas e pelas palavras para Max Rivadeneira e o departamento de Vendas no McGovern Subaru of Acton! Agradecemos o seu feedback e seu negócio. Troy M. Ward - General Manager - McGovern Subaru of Acton

September 11, 2024

I had a very pleasant experience having my car serviced at McGovern Subaru today. David was professional and friendly and told me what would happen and reviewed exactly did happen! More

by grandmarybennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Sep 12, 2024 -

McGovern Subaru of Acton responded

Thank you so much for your 5-Star review and your kind words regarding Dave Taylor and our service department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

September 09, 2024

I went in for a state inspection sticker. I always get good service at the Acton Subaru service department. The technicians are friendly and pleasant. The wait times are reasonable. Recen More

by nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealt with 2 service employees but don't remember their names. Name on my bill is Brendan Monaghan.
Sep 10, 2024 -

McGovern Subaru of Acton responded

Nancy, thank you for your 5-star review and your kind words regarding our service department at McGovern Subaru of Acton, we truly appreciate your feedback and your business! Troy M. Ward - General Manager - McGovern Subaru of Acton

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